The dark side of the coming chatbot revolution
By Mike Elgan
Artificial intelligence is coming to a messaging app near you.
Google has been working on a messaging-based chat bot for a year, according to The Wall Street Journal. The newspaper described the service as a Google Now-like virtual assistant that you could send messages to and get the answers back as messages.
It’s not clear whether this service would be available within Google’s Hangouts or Messenger service, whether it could be available on other platforms, such as over SMS, or whether it would be a new messaging service. One source told the Journal that Google would open up its chatbot as an extensible platform, which means other companies could build special-purpose chatbots based on Google’s data.