Luggage Tags

[otw_shortcode_content_toggle title=”What ships are offering the service?” css_class=”rcfh-toggler” opened=”closed”] [/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”What is the cost for the Luggage Valet program?” css_class=”rcfh-toggler” opened=”closed”] [/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”Can the Luggage Valet program be purchased prior to my cruise?” css_class=”rcfh-toggler” opened=”closed”] The Luggage Valet program can only be purchased onboard the ship. Guests will receive a letter in their staterooms explaining the details of the program. The information can also be requested from the Guest Relations Desk.
[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”What will happen to my luggage once it is off the ship?” css_class=”rcfh-toggler” opened=”closed”] [/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”Do I need to have purchased transfers from Royal Caribbean to participate in the Luggage Valet program?” css_class=”rcfh-toggler” opened=”closed”] You do not need to purchase transfers from Royal Caribbean to participate in the Luggage Valet program, although we highly recommend it. If you have a late flight, you can take advantage of our Shore Excursions for city tours or even go shopping. Then you just go to the airport a few hours before your flight and proceed directly to the security check-point and on to your gate.
[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”Can I check-in excess luggage as part of the Luggage Valet program?” css_class=”rcfh-toggler” opened=”closed”] Not at this time. In the near future we will be able to collect the standard fees charged by the airlines and to issue excess luggage tags.
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Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The following are examples of items that guests are not allowed to bring onboard. These and other similar items will be confiscated upon being found. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned..

Prohibited items:

• Firearms & Ammunition, including realistic replicas.
• Sharp Objects, including all knives and scissors. (Note: Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.)
• Illegal Drugs & Substances
• Candles, Incense, Coffee Makers, Clothes Irons, Travel Steamers & Hot Plates. (Items that generate heat or produce an open flame. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. NOTE: The only exception to this policy are curling irons and hair straighteners. Matches and normal lighteners are allowed onboard. However “torch lighters” and novelty lighters that look like guns are not allowed onboard. Torch lighters emit a powerful concentrated flame, and therefore are prohibited.
• Baseball Bats, Hockey Sticks, Cricket Bats, Bows & Arrows
• Illegal Drugs
• Skateboards & Surfboards
• Aerial Drones
• Martial Arts Gear
• Self-Defense Gear, including handcuffs, pepper spray, night sticks.
• Flammable Liquids and Explosives, including lighter fluid and fireworks.
• Hookahs & Water Hookah Pipes.
• HAM Radios
• Electrical Extension Cords
• Dangerous Chemicals, including bleach and paint.
• Alcoholic Beverages (Note: Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Alcoholic beverages seized on embarkation day will not be returned.)

[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”How much luggage may I bring onboard?” css_class=”rcfh-toggler” opened=”closed”] Each guest is permitted to carry a reasonable amount of personal property (including luggage) aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Keep in mind that airlines may charge for excess or oversize luggage. Charges incurred for excess or oversize baggage are the sole responsibility of the passenger. Each airline has a different limit on the amount of luggage they allow. Check with your air carrier for specific restrictions, such as allowance of pounds and any additional charges.
[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”I accidentally left or lost an item onboard the ship. What can I do?” css_class=”rcfh-toggler” opened=”closed”] We are sorry to hear that you are missing a personal item. Rest-assured, we make every effort to recover all lost items from onboard our ships and conduct thorough investigations into these matters. If you have not already done so, please contact our Lost & Found Department via email at your earliest convenience, so that we may assist you in beginning the process of locating your item. This team will conduct an extensive search for your missing item and provide a response within 5 business days.
[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”What is the Luggage Tag Program?” css_class=”rcfh-toggler” opened=”closed”] Royal Caribbean’s Luggage Tag program conveniently lets qualified guests request their personalized ship tags before leaving home. Guests who do not qualify for this program can secure their ship luggage tags from our Porters at the pier. Ordering your luggage tags in advance greatly speeds up your boarding experience, allowing you to enjoy more time onboard your cruise vacation.
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U.S. & Canadian Guests who Qualify for the Luggage Tag Program

• Crown & Anchor^® Society Pinnacle members.
• Guests who have booked the following staterooms:
• AquaTheater Suite (A1, A2, A3)
• Royal Loft Suite (RL)
• Royal Suite (RS)
• Presidential Family Suite (PS)
• Sky Loft Suite (SL)
• Owner’s Suite (OS)
• Loft Suite (L1, L2)
• Royal Family Suite (FS)
• Two-Bedroom Suite with Balcony (TS)
• Grand Suite (GS)

Eligibility Requirements

Guests must have their cruise documents available and have an assigned stateroom in their name. Or, if booked under a Guarantee, have been advised on their stateroom assignment and are in possession of their paper cruise documents. Requests for Royal Caribbean’s Luggage Tag Mailer must be made no later than 14 days prior to the sailing date. If the guest is eligible to request luggage tags, they will be able to complete the request via Online Check-in (on the status page) or Countdown to Cruise (on the Guest Documentation tab).

[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”Is there a cut-off for requesting a Luggage Tag Mailer?” css_class=”rcfh-toggler” opened=”closed”] Requests for Royal Caribbean’s Luggage Tag Mailer from qualified guests must be made no later than 14 days prior to the sailing date.
[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”How do I order a Luggage Tag Mailer?” css_class=”rcfh-toggler” opened=”closed”] If the guest is eligible to request luggage tags, they will be able to complete the request via Online Check-in (on the status page) or Countdown to Cruise (on the Guest Documentation tab).
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The Luggage Tag Mailer will be shipped via the United States Post Office and can be expected within several days of your request. Qualified guests who have provided us with their mailing address at time of booking can expect to receive the Luggage Tag Mailer approximately seven (7) days prior to your sailing date.

In an effort to make our luggage tags more accessible to our guests, we have created an on-line luggage tag program. With this new on-line process we are able to provide your luggage tags in a more efficient and timely manner.

The luggage tag program also eliminates the time constraints and long delivery times for the mailed luggage tags. In addition, you may now print as many luggage tags as needed. You are able to print your luggage tags as soon as you receive notification that your Guest Ticket Booklet is ready, approximately 49 days prior to your cruise.

[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”What happens if I don’t order a Luggage Tag Mailer before I leave home?” css_class=”rcfh-toggler” opened=”closed”] Ship luggage tags are available from our Porters at the pier on the day of boarding but to avoid any day-of-boarding delays we recommend that you secure your Luggage Tag Mailer before leaving home if you are a qualified guest.
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North American guests who are qualified and who have received their electronic cruise document (eDoc) and have an assigned stateroom number may request their complimentary luggage tags by logging on to www.RoyalCaribbean.com/eDocs. Once you log-in (by providing your name, booking number, date of departure, ship & sail date), select “request” in the Luggage Tags section of the Cruise Documentation Page to submit.

A set of eight complimentary, self-adhesive, printed luggage tags will be mailed via the United States Postal Service to the North American mailing address provided in your request form. The tags are color coded & customized to your ship, sailing date & stateroom. Luggage tags may be requested as soon as you receive your eDoc, up until 14 days prior to sailing. Luggage tags will be available upon arrival at the pier for guests with a guarantee stateroom or for guests who do not submit a request at least 14 days prior to sailing. If you received printed cruise documents for $35 per document, your customized set of luggage tags will be included in your printed document book.

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We currently provide a range of autism friendly products and services, and they include:

• Priority check-in, boarding and departure
• Special dietary accommodations including gluten-free and dairy-free
• Adventure Ocean grouping by ability (rather than age)
• Adventure Ocean toilet-trained policy exception
• Pagers/Phones for parents of children in Adventure Ocean program while signed into our care (subject to availability)

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