Online Check-In
Completing the Online Check-In process for all the guests in your reservation will save you from having to fill out forms at the pier and needs to be completed 3 days prior to your saildate.
Royal Caribbean International requires guests to be checked in no later than 60 minutes prior to the scheduled sailing time*. Guests arriving late will not be permitted to sail. This supports government regulations in some ports that require cruise lines to submit a departure manifest 60 minutes prior to sailing. Guests are requested to complete Online Check-In no later than 3 days prior to the cruise in order to expedite the pier check-in process.
*Some sailings may require an earlier check-in time. Please refer to your Guest Vacation Documents for specific information.
Once you have completed the Online Check-In process, you will receive a SetSail Pass. It indicates that you successfully completed the check-in process for you and those guests listed on your SetSail Pass.
[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”What do I need in order to complete the Online Check-In process?” css_class=”rcfh-toggler” opened=”closed”]In order to complete Online Check-In successfully, you will need the following:
- Personal Information for each guest are checking in online
- Identification Document information for each guest you are checking in online
- Crown & Anchor Society Membership Number (if you are a member)
- Onward Travel Plans
- Onboard Expense Account Information (i.e credit card and the reservation information that is authorized to charge against the account)
You will also need to establish an Onboard Expense Account via either credit card or cash.
[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”What is an Onboard Expense Account (Seapass®)? How does it work?” css_class=”rcfh-toggler” opened=”closed”]An Onboard Expense Account, also known as your Seapass® onboard account, is the cashless system used for all onboard purchases and services.
The account may be set-up with either a credt card or as a cash account. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account.
For each purchase made onboard the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the final morning of your cruise vacation for your review.
Guests that set up a Seapass account with a credit card should verify the statement. If all purchases are correct, they will automatically be billed to the credit card.
Guests on a cash account will need to settle their statement onboard prior to disembarking. The ship will provide you with specific details.
[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”What should I do at the pier if I have already checked in online?” css_class=”rcfh-toggler” opened=”closed”]Guests who have completed Online Check-In will have an area designated for their documentation validation. By checking in online, you will expedite your boarding process and will be able to start enjoying your cruise vacation much faster.
Once you have completed the Online Check-In process, you will receive a SetSail Pass. It indicates that you successfully completed the check-in process for you and those guests listed on your SetSail Pass.
When you reach the pier on your day of departure, look for the SetSail Pass signs. You will need to present:
- SetSail Pass
- Identification Documents (proof of Citizenship) for each guest
- Credit Card used for your Onboard Expense Account
- Onboard Expense Account Information (i.e your credit card and the reservation information that is authorized to charge against the account)
Note: If you successfully complete Online Check-In and receive a SetSail Pass, you will NOT be required to complete any of the forms contained within your Guest Vacation Documents relating to check-in.
[/otw_shortcode_content_toggle] [otw_shortcode_content_toggle title=”What documents will I need to present at the pier if I have completed the Online Check-In process?” css_class=”rcfh-toggler” opened=”closed”]You will need to present:
- SetSail Pass
- Identification Documents (proof of Citizenship) for each guest
- Credit Card used for your Onboard Expense Account
Royal Caribbean International requires guests to be checked in no later than 60 minutes prior to the scheduled sailing time*. Guests arriving late will not be permitted to sail. This supports government regulations in some ports that require cruise lines to submit a departure manifest 60 minutes prior to sailing. Guests are requested to complete Online Check-In no later than 3 days prior to the cruise in order to expedite the pier check-in process.
*Some sailings may require an earlier check-in time. Please refer to your Guest Vacation Documents for specific information.
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