Imagine it’s possible to balance regulatory desires to limit Apple’s market power with the welfare of the company’s existing customer base. Imagine a regulatory environment characterized by mutual respect and a willingness to collaborate on solutions, a place where Apple is forced to change some of its business practices, but in ways that benefit both competitors and customers.

That’s what you get in Japan.

How has Apple changed the App Store in Japan?

Following years of resistance and in order to bring its service in line with the Japanese equivalent of Europe’s Digital Markets Act (DMA) — Japan’s Mobile Software Competition Act (MSCA) — Apple has introduced a variety of changes to the way it runs its App Store. Described in depth on Apple’s own developer page, the changes made to iOS in Japan include:

App distribution

App Store payment options on the App Store

Distribution on alternative app marketplaces

Creation of an alternative app marketplace

Prioritization of child safety with alternative payments on the App Store

New business terms

iOS capabilities

Browser and search engine choice screens

Default app controls

Alternative web browser engines

Side button access for voice-based

Conversational apps

Requests for additional interoperability.

What’s noteworthy about all these changes is that while Apple inevitably sees almost all of them as potentially threatening the existing App Store experience, the way in which they are being applied at least recognizes the need to protect customers.

That’s because, unlike in Europe, Apple says conversations with regulatory authorities have been constructive and collaborative, with respect given to the needs of customers, Apple’s own need to protect and benefit from its own IP, and the needs of competitors. 

The problem with Europe

European regulators, on the other hand, seem determined to apply the DMA in the toughest way possible and seem completely oblivious to what customers want and the need to maintain a unique platform experience. 

As a result, Apple believes the MSCA does a significantly better job protecting consumers than what other regulators have done.

There are significant examples that illustrate this.

Take the idea of “additional interoperability.” In Europe, whenever Apple introduces a new feature, it must now make access to those features available to third parties from day one. It cannot control what is done by those companies with those features, and cannot prevent access in the event a developer abuses such access to the detriment of customers. It’s different in Japan; there developers can request access to Apple APIs. That means Apple can deny access to developers (such as Meta) who seek access to people’s private data for advertising or worse.

When it comes to app distribution, while developers can choose to use Apple’s systems, their own systems, or a combination of systems — and have great freedom in terms of payment systems, web links and more — all apps made available to iOS must go through Apple’s App Notarization process. While this process isn’t as rigorous as App Store review, it does provide some oversight.

In-app payments: It is always possible for customers to default to Apple’s payment system, no matter what system they have used before, while developers continue to pay fees for apps they sell. (Apple says 87% of developers distributing apps via the Japanese App Store pay nothing today, and will continue to do so). 

Child safety in the digital age is a major issue for most parents. That’s why it’s such a surprise that the EU’s DMA introduces no explicit protection for children, while the MSCA allows Apple to try to protect kids. That means in Japan, age ratings mut be included for apps distributed outside the App Store, software in the Kids category can’t include transaction links, and Apple will integrate parental control in in-app purchases from all sources in future. Europe’s children have no such protection, though I suppose some clumsy legislation will deliver yet more damage to the existing user experience.

There are many additional differences between the collaborative Japanese approach and the fanatical steps put in place in Europe, Apple has pointed out. In Europe, regulators have adopted the toughest possible adoption of the rules, and have refused to even consider consumer welfare, says Apple. And while it is true that the company never wanted to accept these changes and still thinks they risk customer privacy and security, it also seems much more satisfied that even if they didn’t agree, the regulators in Japan were prepared to listen, learn, and develop positive compromise.

For the benefit of everyone?

Apple characterizes Japanese regulators as accepting the need to strike a balance between loosening Apple’s market power with the needs of customers. That’s not the same in Europe, where the hardline approach means some features might never appear as larger competitors seek to use the DMA to undermine Apple’s privacy and security protections. 

That’s the nub, really, as the European approach means only a very small number of wealthy competitors are really seeing any benefit, while customers suffer weaker privacy, security, and erosion of the user experience they chose. 

Perhaps the EU should adopt the Japanese approach? Doing so might not make Apple much happier, particularly as it doesn’t seem to have any intention to extend any of the changes to other jurisdictions unless forced. But it would at least deliver a better compromise between the needs of Apple, well-financed competitors and their political lobbyists, and consumers. Though it’s possible that once different approaches are in place in different markets, it will become easier to see which models deliver the best overall results.

It seems unlikely that benefit will come from Europe.

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Source:: Computer World

By Pranob Mehrotra OpenAI introduced apps in ChatGPT earlier this year as a way to help users interact with third-party services without leaving the chat window. The feature launched with support for a handful of apps but has steadily expanded to include options like Peloton and Tripadvisor. Now, Apple Music has joined the lineup. 9to5Mac reports that, much […] The post ChatGPT now lets you discover songs and create playlists in Apple Music appeared first on Digital Trends.

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By Pranob Mehrotra Meta has paused its plans to license Horizon OS to third-party headset makers as it shifts focus to improving first-party hardware and software.
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IT leaders are setting their operations strategies for 2026 with an eye toward agility, flexibility, and tangible business results. 

Download the January 2026 issue of the Enterprise Spotlight from the editors of CIO, Computerworld, CSO, InfoWorld, and Network World and learn about the trends and technologies that will drive the IT agenda in the year ahead.

Source:: Computer World

Artificial intelligence (AI) has opened up a new can of worms for the tech industry, with memory prices increasing rapidly as demand grows. In response to these increased costs, manufacturers will be forced to raise prices on their products, making for more expensive smartphones, computers, and more.

It’s a bigger problem than you think. Because while AI means we need more server-side memory to drive all those generative AI (genAI) cloud services, it also means we need more AI in the devices to handle edge intelligence queries.

Making more from less

Apple has always been reluctant to insert too much memory into its devices. The company has regularly argued that it makes more sense to optimize hardware and software to deliver the best possible performance, rather than simply throwing vast quantities of memory at problems. 

That’s why even as recently as 2023; iPhones shipped with just 4GB RAM inside. When AI truly hit the market last year, Apple doubled that to 8GB and now places 12GB memory in its highest end iPhones. 

While those memory levels are still lower than the quantity of RAM installed in similar smartphones, Apple’s systems are more efficient. It means that they can generate more computational performance for the same memory than competitors, and means an Apple Silicon iPhone can easily handle on-device AI, as well as multitasking — all with decent battery life. 

This extends to Macs, which also use Apple Silicon. 

Computers with better designers

As a result, Apple is a little less exposed in the coming memory price war than its competitors. Where other smartphones might carry 24GB of RAM, their performance is usually matched by an iPhone with half that. 

That’s not simply a happy accident; Apple’s systems are designed that way. (Design isn’t just how it looks, but also how it works.) If you think about it, one of the benefits of Apple’s historical disadvantages in PowerPC and then Intel processor performance is the company needed to figure out how to get more performance out of fewer computational resources.

That’s less of a problem with Apple Silicon, but a cultural preference for optimization supported by innovations such as Unified Memory is deeply woven into Apple’s DNA. The company has gotten used to squeezing out more from less.

Flogging the horse

Historically, critics and competitors have pretended to be blind to Apple’s approach. Rather than consider things like relative performance benchmarks between their chosen platform and Apple’s, they have insisted on pointing to the quantity of installed memory — ignoring iPhones or Macs that achieve near equal or (now) better performance on what is there. 

While it is true that Apple has made memory its Achilles Heel, mainly by charging way more than most for pre-installed extra RAM and failing to make memory a user upgradable component, what it achieves with the memory it does install is now a competitive advantage as RAM prices rise.

Feeling the pressure

The demand for more RAM inside devices means even low-tier manufacturers will need to put more of it inside their smartphones, tablets, PCs, and everything else – and the companies and products most exposed to this will be those less able to purchase memory in vast quantities in advance.

Smaller vendors will be pressured on manufacturing costs from below, even as they’re forced to compete more fiercely for sales at the more lucrative parts of the mid-range market (where Apple is now fighting, too). The company already plans lower-cost Macs and iPhones next year.

Looking at the impact of memory prices, Counterpoint Senior Analyst Yang Wang recently said: “Apple and Samsung are best positioned to weather the next few quarters, but it will be tough for others that don’t have as much wiggle room to manage market share versus profit margins.”

Siri’s chance to laugh last

These advantages apply even if Apple must negotiate new long-term supply deals for the component next year. There are few willing to reject the kind of money a memory supply deal for Apple’s products can generate, and even if cost does increase, that economy of scale — combined with Apple’s ability to squeeze more performance from less memory — gives the company a buffer. Indeed, if Apple manages to constrain any price increases in the next 12 months, its products can only end up seeming to be an even better value than those you can obtain elsewhere. Not only that, but thanks to Apple Silicon it also seems set to deliver devices increasingly capable of running AI at the edge, a privacy-protecting story enterprise users are searching for. And they’re likely to power the upcoming private-by-design Siri.

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Source:: Computer World

By Omair Khaliq Sultan If you’ve been eyeing the Apple Watch Ultra 2 but choking a bit at the usual $799 price tag, this discount is the nudge you’ve been waiting for. At $549, you’re getting Apple’s most rugged, feature-packed smartwatch with cellular, serious fitness tracking, and long battery life for a lot less than usual. What you’re getting […] The post The Apple Watch Ultra 2 is still overbuilt in the best way, just not overpriced anymore appeared first on Digital Trends.

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By Hisan Kidwai For almost as long as human history has been written, iPads have dominated the tablet space,…
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By John McCann OnePlus is ending the year strong with solid smartphone and tablet offerings.
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By DT Staff Kyrgyzstan is making a bold play for the digital future and they’ve not gone halfway doing it. With the launch of USDKG, a $50 million gold-backed stablecoin pegged to the U.S. dollar, the Central Asian nation is signaling that it’s ready to become a serious contender in global commerce. A hybrid approach to stability So, […] The post Kyrgyzstan launches gold-backed stablecoin to modernize cross-border payments appeared first on Digital Trends.

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By Ana-Maria Stanciuc Not long ago, like many of you, I read what I feared might be The Next Web’s final article. In late September, TNW’s co-founder announced that the tech conference and news site would be winding down, no more events, no new stories. It felt like the end of an era; the news hit hard. Yet, just a few weeks ago, a twist arrived: the tech platform Tekpon acquired 100% of TNW’s media and events brand from the Financial Times, ensuring that this nearly two-decade legacy will continue to thrive. While, myself, trying to read people’s opinions on this topic, I…This story continues at The Next Web

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With Apple Silicon its current crown jewel, Apple has continued to rapidly build its presence in enterprise computing throughout 2025, generating significant market share gains as companies accelerate Apple deployments across their fleets.

What’s driven Apple’s progress this year — and what should we expect from the company in the year ahead? To find out, I spoke to execs from a range of companies in the space: Fleet, Hexnode, Iru, Jamf, JumpCloud, MacStadium, SAP, and a newer entrant in the Apple enterprise scene, MacPaw.

For the most part, everyone I spoke with agreed that Apple Silicon and the profound power and performance advantages of the current Mac fleet has been the biggest thing to celebrate. They also suggest that what Apple does in artificial intelligence (AI) may be the biggest inflection point for the coming year. 

What Apple says

Speaking in November, Apple’s Jeremy Butcher, who handles business product marketing, told me: “It’s so great to see the momentum [around Macs in the enterprise]. As you know, it’s very intentional.” Butcher also stressed how the company considers what business users need and works to introduce those features as they make sense. 

“We’re seeing tremendous momentum around Mac in the enterprise,” said Apple’s Colleen Novielli, who focuses on MacBook product marketing. “We’re seeing this amazing spectrum of adoption across the Mac range.”

With that in mind, it makes sense to speak to people leading the charge in the enterprise, including Apple’s device management partners, major deployment partners, and others.

SAP: The mass deployment story

Martin Lang heads up enterprise mobility at SAP. He has led the company to deploy tens of thousands of Macs, iPhones, and iPads worldwide. For him, Apple in 2025 was all about scale. “At SAP, Macs now account for about 50% of our workforce, more than 54,000 devices. I didn’t quite think this was possible just a few years back,” he said.

That deployment has translated into, “verifiably fewer support cases and longer productive workdays,” he told me. “People trust the devices to serve them well for years, and that’s true for both entry-level and high-performance machines.”

Apple made significant improvements to its mobile device management (MDM) systems in 2025, and these changes extended to visionOS devices. SAP has about 100 Vision Pro units deployed across the company; most are now managed to the same compliance standard as other devices, making them viable for use with corporate data.

“One thing I’d consider ‘bad’ is that Apple still struggles with enterprise-scale logistics,” said Lang. He noted that iPhone 17 has been severely backordered since launch, meaning some SAP staffers have waited months for a new device, and speculated that distribution and supply chain challenges might have contributed to the delays.

Lang also wants to see Apple tout its enterprise success stories. “Enterprise customers did amazing things with Apple in 2025, however many of those stories stay hidden,” he said. “Enterprises want concrete, peer-driven examples, not just platform announcements…. I think Apple could push people more to share stories.”

Looking forward, Lang shared his hope that enterprise users will learn that iPhones have a much wider set of use cases than just collaboration and time management. “In our personal lives, we fully leverage mobile-specific capabilities like push notifications, biometrics, location awareness, [and] offline intelligence. However, in enterprises, mobile devices are still mostly just used for collaboration purposes,” he said.

He also noted how SAP is using Badges in Apple Wallet to provide door entry access across the company. “This is an example of how these tools can be used for so much more in business.”

JAMF: Now we have the hardware, here comes the AI

Michael Covington, vice president of portfolio strategy at Apple device management and security vendor Jamf, called 2025 an “incredible year” for Apple in the enterprise. Jamf continues to give IT teams ever more power to configure, secure, and support their fleets, but it all starts with the hardware.

“This year’s release of the MacBook Air with the M4 processor may have been the quiet highlight for many large organizations that have been waiting for the right price and performance boost before making Apple’s renowned end-user experience part of the standard issue tech,” he said.

Covington has also seen more businesses begin to deploy Macs. “Over the course of the year, we watched as organizations from across a broad set of sectors, stopped treating the Mac as an ‘exception’ and embraced it as the device that is driving growth,” he said.

In part, this is because the MacBook Air now delivers the kind of performance you’d once look to a pro machine to achieve, all at a cost that makes it easy and attractive for mass deployment. “Couple these hardware advancements with Apple’s investment in expanding management and security hooks, and you’ve got a recipe for success in the enterprise.”

AI is the next opportunity for Apple, Covington said. “It’s no secret that Apple waited for generative AI technology to mature before introducing its own Apple Intelligence suite to the market.”

In part, this reflects the company’s deep commitment to user privacy, which makes AI development challenging, but “also presents a huge opportunity to differentiate how AI is presented to end users for work.

“We are excited to see how Apple continues to enable their devices to seamlessly fit into enterprise IT in the year ahead,” Covington said. “As AI becomes a more integrated component of the end user experience, Apple is uniquely positioned to unlock a new wave of productivity, while also ensuring users feel safe and secure — whether engaging with a work application or personal data.”

MacStadium: Power and consistency

MacStadium CTO Chris Chapman saw lots of great moves from Apple across the year. In hardware, the M4 Air increased RAM and added powerful AI processing at a sub-$1,000 price. “This opened the floodgates for the TCO and value discussion around Apple as a preferred device in business,” he said.

Once you have the hardware, how do you manage it?  Declarative Device Management was a “missing enterprise capability” that has now been realized. “DDM opens the door for Apple to be considered an enterprise platform that IT teams can use to manage Apple devices as business-owned assets,” Chapman said.

He also welcomed the ’26 series of operating system upgrades. “While we love creative names like Tahoe and Sierra, IT departments are tasked with consistency, repeatability, and stability.  Apple finally adopted consistent, standard versioning with OS26, iOS26, etc. Now, a fleet of devices can be tracked by a linear-based version across form factors. This is a step toward IT standardization that has long been missing, giving IT administrators a much-needed capability.”

Chapman, like others, is watching Apple’s unfolding AI strategy. Apple now has “some of the best and most powerful hardware to run local AI models with very low energy consumption,” he said, but lacks its own compelling solutions for enterprise AI. 

“Apple’s individual assistant features are lagging compared to other AI platforms like ChatGPT or Gemini,” he said. “It’s also very focused on performing tasks for the individual, but not as capable of learning or knowing your business or corporate data. Many IT departments blocked or disabled Siri because of visibility and management concerns. For the enterprise, this is a miss and somewhat confusing compared to Microsoft’s Copilot. Apple is still formulating its broader AI play, but the vague approach taken this year was lackluster for the enterprise.”

Those challenges may not last, Chapman says. “Apple is restructuring its AI team, and there is talk of a partnership with Google. Moving Apple into a strategic position to be leveraged for AI in business is an intriguing and powerful direction.”

Still, Apple’s visionOS work continues to seek use cases, Chapman said. “How Vision Pro can be an effective enterprise device and used at scale is unclear,” he said. “To be fair, I don’t think anyone has nailed the use case or technology yet, but Apple seemed uncharacteristically farther away from the field in form and function.” He does expect new form factor AI devices to appear and suspects that these, combined with visionOS, will open new opportunities for business uses.

The same may be true, he said, about any new folding devices released next year, which could “open new use cases and targets for application developers.”

Fleet Device Management: Amazing hardware

Mike McNeil, Fleet Device Management CEO, was impressed by Apple’s move to open enterprise opportunities with the introduction of MDM migration tools this year. 

“Apple nailed it with openness in 2025, and I expect to see more of the same in 2026,” he said. “The push to make it easier to migrate MDMs was a major signal, even if it wasn’t quite as easy as we thought it would be at first. I see a lot of customers still using Fleet’s original custom migration tool, because it’s a bit more of a paved road. For example, one customer migrating 40,000 Macs to Fleet ‘the new way’ experienced an outage from Apple Business Manager midway through the migration, and that was tough. But I appreciate the energy Apple is investing here, even if some parts are rough around the edges.”

McNeil also told me his own personal upgrade story. “I finally upgraded from my old Intel Mac to a 15-in. M4 MacBook Air last week, and…holy cow, what a performance improvement. The fact that I’ve used a 2019 MacBook Pro through the entirety of my time building this company is a testament to the long-term value of an investment in Apple hardware, but also, the new stuff is amazing.”

Hexnode: We can get much more from Apple

I spoke once again with Hexnode CEO Apu Pavithran. He sees the conversation around Apple in the enterprise changing. Where before it might have been characterized by searching for reasons to deploy Apple’s kit, it is now all about maximizing the benefits of equipment business users already have.

“This is big in and of itself and Apple’s surely happy the fundamentals continue to move in their favor: happier employees, better retention, lower support costs,” he said. “As AI capabilities mature and management tools deepen, Apple’s privacy-first approach becomes a competitive differentiator. I expect the momentum we’ve seen to accelerate as the business case strengthens.”

Pavithran saw a lot to celebrate during the year: Mac sales are accelerating, user satisfaction is high, and Apple can continue to show a “positive feedback loop between workplace performance and subsequent tech investment.” 

Apple Silicon delivers the best possible power, performance, and reliability. “I’m consistently impressed with Apple’s hardware — it’s never been more reliable than right now,” said Pavithran. “Failures are so low on the list of IT problems with five-year device lifecycles becoming standard. Again, the improved total cost of ownership, sustainability benefits, and resale value only strengthen the company’s business case.”

Pavithran, too, sees the Apple hardware story forming strong foundations for the company’s upcoming AI story. “From my perspective, Apple’s done a terrific job embracing this AI moment in line with the privacy requirements of big business. The one-two punch of stronger hardware and on-device data processing makes it easier for security-conscious companies to say yes. Unlike cloud-dependent competitors, Apple’s privacy-first approach goes a long way toward alleviating data concerns about AI. They’re threading the needle between market evolution and compliant, careful onboarding.”

As for device management, Pavithran sees Apple’s willingness to continuously refine its approach as proof that it is listening to enterprise IT.  “For example, it’s promising to see more granular restrictions on Apple Intelligence being released after we discussed it earlier this year. As usual, this shows the company cares about what enterprise users want and adapts its solutions accordingly.”

Challenges continue, of course – regulatory oversight, particularly in Europe, will likely make IT harder in the region, while spatial computing continues to seek real use cases. “We hope for additional shared device management features: Return to Service, Shared iPad, and Authenticated Guest Mode are available, but currently lack depth. Admins should be given extra room when it comes to isolating sessions, user sandboxing, and pre-staging apps based on the next user’s role,” he said.

Iru – another Mac story

Weldon Dodd, distinguished engineer at Iru (the company formerly known as Kandji) also sees Apple Silicon as a triumph. “[The] Mac has never been in a stronger hardware position where it now simply dominates the price, performance, and battery life balance for most use cases.” 

Dodd also noted that while we wait for Apple to introduce the next evolution of its approach to AI, its existing hardware ecosystem is ready for action. “While it doesn’t enter into the equation for enterprise AI model training with specialized server hardware from vendors like Nvidia, Apple’s chips have been shown to be very capable at running AI workloads on the endpoint,” he said.

And while 2026 may be an inflection point where the advances slow a bit, “I expect Apple to maintain its lead on hardware performance through the year.”

Enterprise deployment is part device and part device management. Like most such firms in the Apple space, Iru makes use of the systems Apple creates; this year’s big upgrade was around Platform SSO, which Apple improved at WWDC, Dodd said.

“Platform SSO continues its siren song luring Mac admins towards an integration with cloud identity that still presents a bit of friction for admins to fully implement. PSSO improved in a few important ways this year in macOS 26 Tahoe, where the two big features are authentication with Automated Device Enrolment during Setup Assistant for initial account creation with IdP credentials and being able to use PSSO sign in at the File Vault unlock screen. This launched with support from a single IdP vendor, but another has joined. And it would be great to see more support from other vendors in 2026, as well as further improvements from Apple to make this into a truly seamless marriage between macOS and cloud identity.”

Dodd also sees a second wave of change coming for AI. He believes we all became more aware of the limitations of genAI during the year, which means IT admins will now focus on learning how to use Model Context Protocol with agentic AI to pull together disparate systems. “There’s real potential for a new kind of integration layer in enterprise IT that will allow for real insights to be developed by bringing data together from what have been separate tools,” he said.

JumpCloud: Reality must catch up

Joel Rennich, senior vice president for product management at JumpCloud, welcomes the improvements in DDM and Platform SSO, but warns: “It will take some time for MDM vendors and Identity Providers (IdPs) to actually support this,” he said.

“Apple mostly kept improving on the security and identity threads that they’ve been pulling at for the last few years. There weren’t any major new changes for vendors to have to pivot to, or new flows to support,” he said.

But he warned that few vendors “support the full scope” of the changes that Apple has instituted in recent years. “Since much of the Apple improvements over the last few years are not in any way industry standard, this has become very hit or miss,.”

Rennich warned that the biggest challenge for Apple in the enterprise is Apple itself. “The aspects that make Apple great in the consumer space are many times inherently at odds with what enterprises are looking for, and in most cases Apple refuses to compromise on aspects like user privacy and experience,” he said. While he doesn’t expect Apple to change its stance, he expects business users to continue to request more controls and management tools.

MacPaw: A new wave for enterprise IT

Ukrainian developer MacPaw recently introduced CleanMyMac Business to the Jamf Marketplace. Dan Jaenicke, MacPaw’s director of B2B product strategy, also sees Apple’s enterprise success as powered by Apple Silicon. “The hardware continues to outperform competitors, and Macs are lasting longer than ever. That longevity is invaluable for IT teams, allowing them to focus on productivity and strategic initiatives instead of constantly replacing devices,” he said.

However, the AI story must evolve, he said, pointing to MacPaw data that shows almost 60% of Mac admins already use AI at work. 

“The spotlight in 2026 will be on Apple’s progress in enterprise AI. IT leaders are looking for tools that make workflows smarter and more secure. With key developer and executive departures on the horizon, the entire community will be closely watching to see whether Apple can maintain momentum, lead in AI adoption, and continue to balance hardware and software innovations,” he said.

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Source:: Computer World

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One of the most enticing uses for generative AI is to help you write. Anyone can get writing help from Microsoft’s Copilot genAI tool via the free Copilot web or mobile app. But Copilot becomes especially useful when it’s integrated with various Microsoft 365 apps.

As you compose, edit, or view a document in Word, for example, you can summon Copilot to assist you in several ways: It can generate rough drafts, polish or change the tone of your writing, and summarize long passages of text. Copilot can also help you compose or summarize emails in Outlook and help you rewrite or summarize notes in OneNote.

In this article:

Who can use Copilot in Microsoft 365 apps

Have Copilot generate a rough draft

Ask Copilot for suggestions to improve your writing

Have Copilot rewrite text

Have Copilot summarize long documents, notes, emails, or threads

Who can use Copilot in Microsoft 365 apps

If you have a Microsoft 365 Personal, Family, or Premium subscription, Copilot access in Word, OneNote, Outlook, and other Microsoft 365 apps is built into your plan. But Microsoft 365 business and enterprise subscriptions do not include Copilot integration in the apps. Your company has to purchase an additional Microsoft 365 Copilot plan, which costs $30 per user per month when paid annually. (Microsoft does offer plans that bundle the M365 apps and M365 Copilot, but the costs are the same.)

This guide goes over how to use Copilot in Word, Outlook, and OneNote to help you compose, revise, and summarize text. I’ll demonstrate using Copilot with an individual Microsoft 365 Premium account, but most of the steps and user interfaces are similar under a Microsoft 365 business plan. I’ll also note additional features that are available only under the business versions of Copilot and Microsoft 365.

Note: Microsoft 365 apps aren’t completely consistent on different platforms, so you might see a somewhat different interface for a feature than is shown here. What’s more, some features are available in the web apps but not the desktop apps, and vice versa — and if you have a work or school Microsoft 365 account, your administrator may allow some Copilot tools but not others.

Have Copilot generate a rough draft

Copilot can help you compose text drafts in Word, Outlook, and OneNote. You use Copilot through a toolbar or pane that appears within the body of your document, email draft, or note, or via an entry box that appears above a blank document in Word. Copilot is also available from a sidebar that opens along the right of these apps.

Using the Copilot toolbar or pane

In Word: When you start a new, blank document, you’ll see three example prompts above the blank document. Clicking one of these will trigger Copilot to generate text as described in that prompt.

Below these prompts is a text entry box that says, “What do you want Copilot to draft?” That’s where you type in a prompt that describes what you want Copilot to write. (More on prompt writing in a moment.)

When you start a new document in Word, you’ll see some prompt suggestions and the Copilot toolbar above the document.
Howard Wen / Foundry

At the right end of the text entry box you can optionally click the paperclip icon (Reference your content) and select a document in your OneDrive, SharePoint, or on your PC. Copilot will base its output on the document, including content, writing style, and formatting. (Business users can select up to three files for Copilot to reference.) You can also type a / (forward slash) inside the text entry box to select a document for reference.

If your Word document already has text in it, place the cursor where you want to insert new text generated by Copilot. Click the pen icon that appears in the left margin.

In a document that already has text, place your cursor in the file and click the pen icon in the left margin.
Howard Wen / Foundry

This will open the Copilot toolbar, where you can type your prompt into the text entry box and optionally use the paperclip icon to upload a document for Copilot to reference.

When you click the pen icon in the left margin, the Copilot toolbar appears in the body of your document.
Howard Wen / Foundry

On the dropdown below the toolbar, there are three selections:

Click Keep writing if you want Copilot to generate more text based on the context of the rest of the document.

I’ll describe Writing suggestions in detail later in this guide.

Chat with Copilot will open the Copilot sidebar, also described later in this guide.

In Outlook: With the cursor in the message body of a new or draft email, click the Copilot icon that appears in the left margin. Or you can click the down arrow to the right of the Copilot button at the right end of the ribbon toolbar. On the dropdown menu that opens, click Draft.

Select Draft from the Copilot dropdown, then type your prompt into the Copilot toolbar.
Howard Wen / Foundry

The Copilot toolbar opens in the body of your email draft. Type your prompt inside the text entry box or choose one of the example prompts in the dropdown menu below the toolbar to have Copilot generate text as described in the prompt.

In OneNote: With the cursor on the page of a note (blank or with information already on it), click the Copilot icon that appears to the left of the cursor.

On the dropdown menu that opens, click Take notes with Copilot. A pane will open in which you can type a prompt to Copilot. (If you click the Copilot icon while on a blank page, you’ll be taken to this pane immediately.) Type your prompt inside the text entry box, then click Generate or press the Enter key. The second button, Inspire me, will enter suggested prompts based on the context of your other notes.

Enter your prompt or click Inspire me to see suggested prompts.
Howard Wen / Foundry

Crafting your prompts

Prompts are sentences you enter to instruct Copilot (or other AI assistants) how to compose the text that you want it to create. Your prompt should minimally include the subject and a few specifics about the writing you want it to generate.

To get started, describe the kind of text you want Copilot to generate and add a detail or two about it. These prompts can be simple or a little more complex. For example:

Create a brief business pitch for a new vegan restaurant that will be located in downtown Atlanta, Georgia.

Write an opening paragraph describing my interest in a technical support job opening at Microsoft.

Write a few sentences that inquire if there are any job openings in technical support at Microsoft.

Compose a polite follow-up with the recipient about a video call we had last week.

The more specifics you include in your prompt, the more likely you are to get good results. For instance, if you have notes that contain specific data points that you want to include in the generated text, copy and paste those notes into your prompt (or upload a document in Word as described earlier in the story). If you have an outline for the topics you want to cover in the draft, paste that in as well.

But frankly, there are no hard rules about writing prompts — just use your imagination and see how Copilot responds. It may not generate results that you like (if it generates any at all). But keep experimenting with the descriptions in your prompts until you coax Copilot to produce a useful response.

Once you’ve entered your prompt, click the right arrow (Generate) at the right end of the entry box or press Enter on your keyboard and wait for Copilot to work its magic.

The results are in – actions you can take

When Copilot has generated a draft, it appears in the document, email, or note with a toolbar below it.

In Word, use the toolbar below the generated draft to keep, retry, discard, or refine the text.
Howard Wen / Foundry

In Word and OneNote: You can use the toolbar to perform the following functions:

Click the Keep it button to keep the newly minted words in your document or email. You can then edit the generated text in the doc or note as you see fit.

Click the Regenerate button (two circular arrows) if you’re not satisfied with the result and want Copilot to generate a whole new one.

Click the Discard button (a trashcan) to discard the result.

Refine the result by typing more prompts in the text entry box (e.g., “add more details,” “make this sound more professional,” or “make it shorter”) and clicking the arrow. Copilot will generate an updated result using your additional commands and descriptions.

Click the pencil icon above the toolbar so that you can edit the prompt you wrote, or enter an entirely new prompt, in the text entry box. The current results that Copilot generated will be discarded, and it’ll generate another set of text based on your revised or new prompt.

Optionally click the thumbs up or down icon in the upper-right corner of the toolbar to rate the quality of the result that Copilot generated. Presumably, this helps train the AI to produce better results in the future.

In Outlook: Using the options in the dropdown menu below the toolbar, you can have Copilot change the length of the generated text (by selecting Make it shorter or Make it longer) or the tone of the text (by moving the pointer over Change Tone and selecting Direct, Casual, Formal or Like a Poem).

Copilot-generated text in Outlook, with options for taking action on it.
Howard Wen / Foundry

Important: All AI-generated content can contain errors or outright fabrications, known as hallucinations. When you insert text that Copilot has generated into a document or email, be sure to fact-check it carefully. (See our tips for curbing hallucinations in Copilot.)

AI-generated content also tends to be generic and a bit boring, so you’ll likely want to edit it to inject your own personality or writing style.

Customize email draft instructions in Outlook

Outlook offers an additional way to make Copilot’s email drafts sound more like you: give it custom instructions for composing messages. Click the down arrow to the right of the Copilot button that’s at the right end of the ribbon toolbar. On the menu that opens, select Settings.

On the Settings panel that opens over the page, click Draft Instructions. Then on the right side of the panel, under “Custom Instructions,” click on the switch for Use custom instructions when drafting email. Type in your custom instructions, including specifics like length, tone of voice, your customary greeting and closing, and so on. Then click the X at the upper-right corner of the panel to close it. You can further adjust these instructions at any time.

You can specify custom instructions for Copilot to use when generating email drafts.
Howard Wen / Foundry

Using the Copilot sidebar

In Word and OneNote, click the Copilot button toward the right end of the ribbon toolbar on the Home tab. In Outlook, start a new email message and click the Copilot button at the upper right.

This will open the Copilot sidebar to the right. Type your prompt inside the text entry box. Optionally, you can click the + to search for and select a document in your OneDrive, SharePoint, or on your PC to use as a reference. This works the same as the aforementioned “Reference your content” function while using the Copilot toolbar in Word. You can also type / (forward slash) to activate this function.

When you are done entering your prompt and adding a document for reference, click the arrow button or press Enter on your keyboard. Copilot will generate text and display it inside the sidebar.

Generated text in the Copilot sidebar in Word (left). If you scroll down in the sidebar, you’ll see icons for inserting the text or copying it your clipboard (right).
Howard Wen / Foundry

In Word, you can click + in the row of icons that appear below the generated text to add the text to your document or note. (This option isn’t available in Outlook or OneNote.) In all three apps, you can click the Copy button to copy the writing to your PC clipboard. You can then paste it into your document, email, note, or elsewhere.

Or you can refine Copilot’s results. In the sidebar below the generated text you’ll see some suggested prompts, such as “Make it more specific to our industry” or “Expand into a full section.” You can select one of these and/or type additional prompts into the entry box.

Ask Copilot for suggestions to improve your writing

If you’d rather compose emails and documents yourself but would like some suggestions for improvement, there’s a nifty Copilot feature in Outlook to assist you. Called “Coaching,” it critiques an email draft and offers recommendations for making it stronger. You can then make changes yourself or request that Copilot do so.

Word has a similar feature called “Writing suggestions” that uses Copilot to suggest ways to improve your writing, and you can choose to apply them to your document.

Outlook: Get coaching on an email draft

After you’ve written an email draft, click the down arrow to the right of the Copilot button at the right end of the ribbon toolbar. On the menu that appears, select Coaching.

Or, in your email draft, click the Copilot icon in the left margin to open its toolbar. From the dropdown below the toolbar, select Get coaching.

Copilot will review your draft and offer specific suggestions for improving it in terms of tone, reader sentiment, and clarity. At the bottom of this report, you can click Apply all suggestions, which will trigger Copilot to rewrite your email draft according to its suggestions, or click Dismiss to close the report with no changes made to your email draft.

Copilot can critique your email draft and offer suggestions for improvement.
Howard Wen / Foundry

Word: Get writing suggestions for a document

Click the pencil icon in the left margin of your document. Or, if you want Copilot to evaluate a specific section of the document, highlight the text you want critiqued and then click the pencil icon.

On the dropdown below the Copilot toolbar, click Writing suggestions. Copilot will analyze your writing. A panel will open that displays one or more suggestions. You can read through them by clicking the left and right arrows on the top of this panel. Each suggestion has a blue checkmark that you can uncheck if you want to disregard the suggestion.

If you want to apply any of the checked suggestions to your writing, click the Apply selected suggestions button.

Copilot can offer suggestions for improving a document in Word.
Howard Wen / Foundry

Have Copilot rewrite text

You can have Copilot rewrite passages of text in a Word document, an email, or a OneNote page. This can be useful if you feel that the text could use a little more detail, or if a paragraph sounds too wordy. Microsoft says Copilot’s rewriting ability works best at under 3,000 words.

In all three web apps, you can use the Copilot sidebar for rewriting. In Word, you can also use the “Rewrite with Copilot” panel, and OneNote has a similar rewriting tool.

Using the “Rewrite with Copilot” panel in Word

Highlight the passage of text that you want Copilot to rewrite, then click the pencil icon that appears in the margin to the left of the text that you highlighted. Alternatively, you can right-click on your highlighted text, and on the menu that opens, select Draft with Copilot.

On the dropdown that opens, you can select Auto rewrite to prompt Copilot to rewrite the passage wholesale, or you can choose one of the other items on this dropdown to have Copilot rewrite the text in a specific way: Fix spelling and grammar, Structure and refine, Make shorter, or Make formal. (Writing suggestions will have Copilot offer targeted suggestions for improving your writing, as covered in the previous section of this story.)

Copilot offers several approaches for rewriting your document.
Howard Wen / Foundry

After you make a selection from the dropdown, the “Rewrite with Copilot” panel appears below your highlighted text. Copilot will generate and present up to three rewritten versions in the panel. Click the right and left pointing arrows at the top of the panel to cycle through these rewrites to review them.

Reviewing Copilot’s suggested rewrites for the highlighted text.
Howard Wen / Foundry

Below the rewritten text, you can click the following buttons:

Replace will replace the original text that you highlighted with the currently visible rewritten version.

Insert below will insert the rewritten version below the original text you highlighted (so that you can decide later if you want to keep it).

The Regenerate button (two circular arrows) will generate another result.

In the Word web app, there’s a text entry box where you can refine the result by typing more prompts.

Note: Users with Copilot and M365 business subscriptions can also have Copilot rewrite messages in Teams. This feature works similarly to the Rewrite with Copilot panel in Word.

Using the Copilot icon in OneNote

The OneNote Windows app has its own built-in rewriting tool. To use it, click the top bar of a text field on a page, then click the Copilot icon to the left of the text field and on the next menu, select Rewrite this.

Select Rewrite this from the Copilot menu.Howard Wen / Foundry

This action will trigger Copilot to rewrite everything inside the text field. The rewrite will then be set inside the top of the text field.

The rewritten text appears in the text field above the original text.
Howard Wen / Foundry

Using the Copilot sidebar in Word, Outlook, or OneNote

You can use the Copilot sidebar for rewriting in Word’s Windows and web apps, and in the Outlook and OneNote web apps — though it’s less convenient in Outlook and OneNote.

On the Home tab in the ribbon toolbar, click the Copilot button to open the Copilot sidebar to the right.

In Word: To have Copilot rewrite the whole document or note, type rewrite in the text entry box. To have it rewrite a specific paragraph, supply the paragraph number or select the paragraph you want rewritten. You can also describe how you want the text to be rewritten, such as rewrite the first paragraph to be shorter or rewrite paragraph 3 to sound more professional.

In Outlook or OneNote: Here you can’t simply select the text you want rewritten; you have to paste the text into Copilot’s text entry box and tell the AI how you want it rewritten.

Copilot’s rewritten text appears in the sidebar. In Word, you can click + in the row of icons that appear below the generated text to add it to your document. It will be added in the spot where the cursor is on your document. In all three apps, you can use the Copy icon to copy the rewritten text to your clipboard, and then paste it where you like.

A rewritten paragraph in the Copilot sidebar.
Howard Wen / Foundry

If you want to adjust Copilot’s rewriting result, you can click one of the suggested prompts that appear in the sidebar below the generated text — or you can type more prompts in the text entry box.

Having to copy and paste text to and from the sidebar in Outlook and OneNote is a bit of a hassle. For rewriting tasks in those apps, it’s simpler to use Outlook’s Coaching feature or OneNote’s “Rewrite this” tool via the Copilot icon.

Have Copilot summarize long documents, notes, emails, or threads

You can have Copilot generate a brief summary of a long document in Word or a page in OneNote. Microsoft says Copilot can summarize up to 1.5 million words. In Outlook, Copilot can summarize a long email and, even more useful, the conversation within an entire email thread.

Using the Copilot summary panel in Word

When you open a document that already contains text in the Word web app, Copilot automatically generates a summary of it in a small panel above your document; click View more to expand the panel so that you can view the entire summary.

Click View more (top) to expand the summary panel and see the full summary (bottom).
Howard Wen / Foundry

Throughout the summary, you may see citation numbers that refer to passages of text within the original document. Moving the pointer over one of these numbers will pop open a snippet of the cited text in a small panel. Clicking a number will jump your view of the document in the main window to the cited text in it.

Hover over a citation number to see a snippet of the cited text.
Howard Wen / Foundry

Using the Copilot sidebar in Word

With the document opened in Word, highlight the text that you want summarized. If you want a summary of the entire document or page, skip this step.

Click the Copilot button on the Home tab of the ribbon toolbar to open the Copilot sidebar. Inside the text entry box, type summarize and click the arrow button.

Copilot will generate a summary and display it inside the sidebar.

Copilot’s summary of a long document in the sidebar.
Howard Wen / Foundry

Below the summary, there’s the familiar + icon you can click to add the generated text to your document and the Copy button to copy the summary to your PC clipboard. Below that you may see suggested prompts that you can click to revise the summary.

Using the Copilot icon or sidebar in OneNote

Click the top bar of a text field on a page. Click the Copilot icon to the left of the text field and on the next menu, Summarize this. This action will trigger Copilot to summarize everything inside the text field. The summary will then be set inside the top of the text field.

In OneNote, Copilot’s summary appears at the top of the text field.
Howard Wen / Foundry

To summarize an entire notebook, open the Copilot sidebar, type summarize in the text entry box, and click the arrow button. Copilot will generate a summary and display it inside the sidebar, along with the usual Copy button and suggested prompts for refining the output.

Summarizing emails and threads in Outlook

Open the email or conversation that you want to summarize. Click Summary by Copilot or Summarize at the top of the email thread. Copilot will generate a summary of the email or thread.

A Copilot-generated summary of an email.
Howard Wen / Foundry

This summary will be posted at the top of the email or thread. Thread summaries may include citations that Copilot used in generating the summary. Clicking a citation (denoted by a number) will scroll down the thread to the cited email for you to view.

This Copilot-generated summary of an email thread includes citations you can click to go to the source email.
Howard Wen / Foundry

Getting a summary when sharing a Word doc (business plans only)

If you have Copilot with a Microsoft 365 business plan, you can use Copilot to generate a summary of a Word document when you share it with your co-workers. This summary is inserted as a passage of text inside the message that your co-workers receive inviting them to collaborate on the document.

Note: This feature works with the web version of Word, not the desktop apps.

With the document open in Word, click the Share button toward the upper right. On the Share panel that opens, click the Copilot icon inside the lower right of the “Add a message” composition box. The AI will generate and insert the summary. You can edit the summary before you send out the invite.

This article was initially published in August 2024 and updated in December 2025.

Related:

How to curb hallucinations in Copilot (and other genAI tools)

Microsoft cheat sheets: Dive into Windows and Office apps

Source:: Computer World

In yet another demonstration of its addiction to surveillance, the UK government now wants your smartphones to stop you from looking at images containing nudes unless you pass an age verification check. The Financial Times reports the UK will soon “encourage” Apple and Google to build nudity-detection algorithms into their operating systems by default in an attempt to tackle violence against women and girls.

At first glance, this seems like a good idea, as it might protect people against various forms of abuse and could help in the battle against child pornography.

Critical to the notion is the concept that operating system vendors, rather than individual apps, will become responsible for age verification. Apple already offers Communication Safety tools within Parental Controls. These already detect nude photos and videos in apps such as Messages or FaceTime. 

Unintended consequences? They’re already happening

However, just like the UK’s many other surveillance-centered decisions, it is subject to unintended consequences:

First, it seems highly probable the algorithms required to police people’s devices will deliver false positives, likely including fine art portraits. It’s important to note that instances of this have already happened in response to the UK’s poorly-crafted and badly implemented Online Safety Act (OSA): one social media post of a painting by Francisco de Goya was restricted for UK users, reports the BBC.

Second, in the event the OS does detect a false positive, what happens next? Does the law imply perfectly innocent culture vultures will end up having to explain themselves to the authorities for daring to look at art? 

The third and biggest negative consequence is the same as it has always been: once you have smartphone operating systems working to analyze the content on your devices for one thing, what is to stop those systems working to identify other forms of content on the device?

With the UK moving in this direction, what is to stop more authoritarian governments from instructing operating system developers to monitor and prevent distribution of other forms of communications and content. It’s enough to drive the entire population to use of VPNs.

Protecting the innocent, or criminalizing debate?

None of these arguments is new. All have been raised in response to UK government overreach before; sadly, the current political class don’t seem to want to listen to those pleas. 

That’s not a good sign for a country that may well have already forced Apple to open up encrypted data to investigation despite strong resistance. The decision to force Apple and others to place backdoors in their devices was not discussed at the election, while the arrogant lack of transparency around that decision is cause for concern in any so-called democracy. 

It’s also true that the accompanying Online Safety Act (OSA) is already being applied in ways that creep far beyond its original stated intention. An excellent joint briefing from the Electronic Frontier Foundation, Open Rights Group, Big Brother Watch, and Index on Censorship describes a plethora of ways in which the OSA is unfairly restricting people’s day-to-day activities.

They tell us that the OSA may yet force the Wikimedia Foundation to withdraw Wikipedia from the UK. They also say the way the OSA is crafted means freedom of expression is being curtailed, even while the process of age approval has been farmed out to third-party companies that are themselves under little oversight. We have already seen people’s private data leaked.

Road to nowhere

To some degree, the UK government’s latest attack against online freedoms is to be expected. It is par for the course in an administration that is both enslaved to and displays little understanding of technology, is resistant to considering the social impact of it, and has little regard to the importance of free expression to legitimize democratic dialogue. It’s a government that combines legislative incompetence with authoritarian overreach, with little understanding of how bad these laws will be abused by even more politically abusive entities tomorrow. At the very least, the current raft of proposals need work.

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Source:: Computer World

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Source:: Digital Trends

Enterprises leveraging our rapidly digitizing world must also have a robust understanding of how cyber threats are evolving.

AI deepfakes are already becoming too convincing to be easily spotted by common sense approaches. Malicious actors are using AI to find vulnerabilities and to make their attacks harder to detect. And AI systems themselves pose security risks. Research by Foundry shows that security and privacy are the most pressing ethical issues around generative AI deployments.

Down the road, quantum computing promises immense power and capabilities for businesses, but it will also be used by adversaries, especially to break encryption.

And further out, technologies still in the labs, such as DNA-based data storage, cybernetics and bio-hacking present their own challenges to security and data protection.

These are just some of the ways future technologies put enterprise security at risk.

shutterstock/Gorgev

Over the horizon

According to Martin Krumböck, CTO for cybersecurity at T-Systems, security teams can form a clearer view of emerging threats, by dividing them into three timescales, or “horizons”. “There’s always something changing in security,” he says.

Classical infrastructure security is in the “here and now”, and an immediate priority. And too many enterprises still have gaps in cloud security and are not yet ready for AI.

“We are seeing very quick business adoption of AI,” Krumböck explains. “At the same time, people are ignoring the risks. But the risks are already here.”

Deep fakes, used for CEO and CFO fraud, are one example. “In the past, we could mitigate that with good training,” Krumböck says. “Now, the deep fakes are getting so good that all that training is thrown out of the window.”

Other AI threats include attacks on training data for large language models (LLMs), prompt injections and direct attacks on models themselves. “But it is not at the forefront of thinking yet,” he warns.

CISOs and CSOs, then, need to be aware of the risks of AI. But they need to juggle this with monitoring longer-term threats.

“Further over the horizon, there are issues that will become important in security,” says Krumböck. “The shift to post-quantum cryptography isn’t about responding to a threat today, but about preparing for tomorrow. Particularly against long-term risks like ‘harvest-now, decrypt-later’ attacks.” Threats to blockchain technology are another medium-term risk.

It’s worth at least being aware of longer term risks posed by emerging disciplines like  DNA-based computing technology, where the DNA molecules themselves perform computational processes.

“DNA storage becomes a huge information security risk because it’s so small and can be easily implanted somewhere or used to smuggle data out,” says Krumböck. “It sounds like sci-fi right now, but it might become a reality.”

Back to the future

Clearly, security and IT leaders need to plan for emerging threats and inform their boards.

One trusted method is to test new technologies through small trials. This helps understand the organization’s risk appetite, alongside the benefits of innovation.

Few enterprises, though, can employ dedicated teams of security researchers and futurists to assess far-off risks. But organizations can work with their security partners, leverage their expertise and scale to look over the horizon.

As one of the largest enterprises in its sector, Deutsche Telekom and T-Systems have that scale. “That, in itself, puts a huge target on our backs, and we need to defend our own telecommunications network day in day out, and protect our end customers,” Krumböck explains.

This allows T-Systems to invest forward-looking security research, and crucially, translate that intelligence into information and advice that boards can understand, and act on.

Want to secure AI initiatives? Start with this e-book.

Need to rethink comprehensive security? Check out this guide.

Source:: Computer World

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