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CRUISE INFORMATION

 
TECHSPO 2014 will be held onboard a 5 night Caribbean Cruise on the Carnival Victory. The Victory departs from Port of Miami, Florida, USA and sails to 3 picture perfect destinations; Grand Turk Island (Turks & Caicos), Half Moon Cay (Bahamas), and Nassau (Bahamas) before returning back to Port of Miami, USA. With miles of pristine beaches, a dazzling array of world-class family attractions and its idyllic climate, the Caribbean promises a truly remarkable experience for everyone as an ideal location for TECHSPO 2014 Conference.
  • Carnival Miami port address: (Terminal D) “1435 North Cruise Boulevard, Port of Miami, Miami, FL 33132″ and (Terminal E) “1265 North Cruise Boulevard, Port of Miami, Miami, FL 33132″
  • Terminal D is approximately 8 miles (13km, approximately 25 min by car) from MIA (the Miami International Airport), and 25 miles (40km, approximately 45 min) from the Fort Lauderdale Hollywood International Airport
  • Recommended time to be at the Carnival Miami Cruise D Terminal – 10:30 AM, embarkation/boarding time 12:30 PM
  • Miami cruise port parking info (Lot 2) is an outdoor garage, the fee is $20 per day (no advance reservations required)

TECHSPO 2014 kicks off with a Welcome Reception on the evening of Saturday, October 18, 2014 at 5:30pm onboard the Carnival Victory in the designated Conference Room. It officially ends on Thursday, 23rd October, 2014 in the morning when the Carnival Victory returns to Port of Miami, Florida, USA.

It is highly recommended to arrive to Miami no later than the day before the Cruise Embarkation date and depart Miami no earlier than the day after the Cruise Disembarkation date.

If you are traveling internationally (including Canada and Mexico), you must present a valid machine-readable passport at the U.S. port of entry to enter the U.S. Please plan in advance to make this process as smooth as possible. You should check your passport expiration date to ensure you have ample time to get the required documents you need. Your passport must be valid for 6 months from your day of arrival. For more details on travel into the United States, please click on this link: https://travel.state.gov.

All delegates are responsible for ensuring they have a valid passport and visa (if required) for all the destinations on the cruise including; United States of America, Bahamas, and Turks and Caicos. For more details on travel into these countries, please check the following links:

CARNIVAL CARIBBEAN CRUISE PACKAGE

All attendees must purchase separately in advance a Carnival all-inclusive 5 Night Caribbean Cruise package to attend TECHSPO 2014 (October 18th to 23rd, 2014).

There are different all-inclusive cruise packages available to suit any budget. From affordable Interior cabins from as little as $59 per person per day (excluding taxes, fees & port expenses) to luxurious Ocean Suite cabins. Cruise package types, rates and availability are subject to change so book early to secure your preferred package.

INTERIOR OCEAN VIEW BALCONY OCEAN SUITE STATEROOM
VIEW DETAILS VIEW DETAILS VIEW DETAILS VIEW DETAILS

Attendees can book the cruise package directly with Carnival Cruise Lines at the following link: Click Here.

All-inclusive fun? You betcha.

That’s right. Fun, food, and accommodation are all included, so you get way more vacation bang for your vacation buck. How’s that for awesome?
Click to see what’s included and what’s extra.

Quality Dining. Included
  • Fine dining served by friendly waiters
    in gorgeous dining rooms
  • Around-the-clock buffet with
    endless ocean views
  • Fresh-made Mexican, Mongolian
    BBQ, sushi and more
Onboard Entertainment. Included
  • Dance clubs, bars, lounges and
    Broadway-style stage shows
  • Comedy clubs, piano bars
    and live music
  • Pools, hot tubs, water parks
    and mini golf
Youth Programs. Included
  • Camp Carnival for ages 2-11
  • Circle “C” for ages 12-14
  • Club O2 for ages 15-17
Accommodation. Included
  • Attentive room steward
  • 24-hour room service
  • In-stateroom movies

what’s included

Food & Drinks

  • Fine Dining in the dining rooms (includes lobster and steak served on every cruise)
  • Casual Dining at our Lido restaurant, convenient 24-hour Pizzeria, soft-serve ice cream and frozen yogurt around the clock
  • Sushi Bar
  • Lemonade, coffee, tea, water (from a fountain, not bottled water)
  • Spa Carnival menu offering healthy selections low in calories, fat, sodium and cholesterol
Onboard Activities Day & Night
  • Serenity – adult only retreat (on select ships)
  • All onboard clubs, bars and lounges (activities including karaoke, dance lessons and more)
  • Spectacular stage shows
  • Live music, including bands and orchestra
  • Comedy acts and international singers
  • Fitness center, steam room, sauna and outdoor jogging track

what’s extra

Miscellaneous

  • Alcoholic beverages, specialty coffees, soda and bottled water
  • Spa Carnival and Cloud 9 Spa services
  • Internet Cafe and ship-to-shore communications (Wifi, cell charges, etc.)
  • Photographs, portraits and film developing
  • Duty-free shopping
  • Shore Excursions
  • Arcade, casino, bingo and other gaming
  • Babysitting services (10PM to 3AM, Camp Carnival, ages 11 and under)
  • Medical services
  • The Steakhouse – reservations recommended
  • Gratuities
Flights To/From Miami
Ground Transportation
Travel Insurance

SHORE EXCURSIONS (optional)

carnival Carnival Cruise Lines – Shore Excursions

There is flexible time during the TECHSPO 2014 Conference for you to enjoy optional shore excursions offered by Carnival Cruise Lines at the Caribbean ports we visit.

Check them out at the links below.

Grand Turk, Turks & Caicos (Monday, 20th October, morning)

Click here to view Grand Turk Shore Excursions

Half Moon Cay, Bahamas (Tuesday, 21st October, day)

Click here to visit Half Moon Cay Shore Excursions

CRUISE FAQ’s

[expand title=”Boarding Pass” rel=”cruiseprepration”] [expandsub2 title=”What is the Passenger Bill of Rights?”]

INTERNATIONAL CRUISE LINE PASSENGER BILL OF RIGHTS

The Members of the Cruise Lines International Association are dedicated to the comfort and care of all passengers on oceangoing cruises throughout the world. To fulfill this commitment, our Members have agreed to adopt the following set of passenger rights:

  • The right to disembark a docked ship if essential provisions such as food, water, restroom facilities and access to medical care cannot adequately be provided onboard, subject only to the Master’s concern for passenger safety and security and customs and immigration requirements of the port.
  • The right to a full refund for a trip that is canceled due to mechanical failures, or a partial refund for voyages that are terminated early due to those failures.
  • The right to have available on board ships operating beyond rivers or coastal waters full-time, professional emergency medical attention, as needed until shore side medical care becomes available.
  • The right to timely information updates as to any adjustments in the itinerary of the ship in the event of a mechanical failure or emergency, as well as timely updates of the status of efforts to address mechanical failures.
  • The right to a ship crew that is properly trained in emergency and evacuation procedures.
  • The right to an emergency power source in the case of a main generator failure.
  • The right to transportation to the ship’s scheduled port of disembarkation or the passenger’s home city in the event a cruise is terminated early due to mechanical failures.
  • The right to lodging if disembarkation and an overnight stay in an unscheduled port are required when a cruise is terminated early due to mechanical failures.
  • The right to have included on each cruise line’s website a toll-free phone line that can be used for questions or information concerning any aspect of shipboard operations.
  • The right to have this Cruise Line Passenger Bill of Rights published on each line’s website.

[/expandsub2] [expandsub2 title=”What is the required travel documentation for all ports?”]

TRAVEL DOCUMENTATION – ALL GUESTS & PORTS
Proper travel documentation is required at embarkation and throughout the cruise. Even though a guest has completed registration using Online Check-in, it is still the responsibility of the guest to present the required travel documents at the time of embarkation. Guest should check with their travel agent and/or government authority to determine the travel documents necessary for each port of call. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. Carnival assumes no responsibility for advising guests of proper travel documentation.

CRUISE TRAVEL

U.S. Citizens

Carnival highly recommends all guests travel with a passport. Although a passport is not required for U.S. citizens taking cruises that begin and end in the same U.S. port, travelling with a passport may help to expedite your CBP clearance upon return to the U.S. Additionally, passports are required in the event you need to fly from the U.S. to a foreign port should you miss your scheduled port of embarkation, or need to fly back to the U.S. for emergency reasons.
The Western Hemisphere Travel Initiative (WHTI) allows U.S. citizens (including children) sailing on cruises that begin and end in the same U.S. port to travel with one of the WHTI compliant documents, listed below.

  • Valid U.S. Passport
  • Passport Card
  • Original or suitable quality copy of a Birth Certificate (Issued by a government agency: state/county/city) and a government issued photo ID if 16 years of age and older.
  • Original Certificate of Naturalization
  • Trusted Traveler Program Membership Card, e.g., Nexus Card, Sentri Card or Fast Card
  • Enhanced Tribal Card
  • A Consular Report of Birth Abroad
  • Enhanced Driver’s License (EDL) – only acceptable at land and sea ports of entry. Cannot be used for air travel outside the U.S. Please check if your state issues EDLs.

Copies of U.S. passports and naturalization papers, hospital and baptismal certificates are not WHTI compliant documents, therefore, are NOT acceptable.
Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo identification with a validated birth certificate issued after July 1, 2010.
*If you need to obtain a passport quickly, Carnival recommends that you contact VisaCentral at www.visacentral.com/carnival or by phone: 1-866-788-1100. Callers should mention that they are sailing on Carnival to receive discounted service fees.
Photo IdentificationIn addition to proof of citizenship, a non-expired government-issued photo I.D is required of all guests 16 years of age and older. The following are acceptable:

  • Driver’s License
  • Driver’s Permit
  • School/Student I.D (acceptable ONLY for guests under 19 years of age)
  • Government-Issued identification card (city/state/federal)

Sailings from Hawaii and Transpacific Cruises

U.S. citizens must have a valid passport.

U.S. Alien Residents and Non-U.S. Citizens

U.S. Alien Residents require a valid Alien Resident Card and, in some cases, a passport (depending on itinerary) to travel on all Carnival cruises. Guest must check with their consulate, travel agent or appropriate government authority to determine if their nationality requires they also bring a passport along with their Alien Resident Card.
Non-U.S. citizens require a valid machine readable passport and a valid, unexpired U.S. Multiple Re-entry Visa, if applicable, to travel on all Carnival cruises. Guests are advised to check with their consulate, travel agent or appropriate government authority to determine the necessary documents.
Non-U.S. citizens that are eligible to apply for admission under the Visa Waiver Pilot Program, must still have a valid unexpired passport. U.S. State Department regulations require all guests traveling from visa-waiver countries be in possession of a machine-readable passport that includes a biometric identifier – e.g., embedded digital photograph. Otherwise, guests will be required to obtain a U.S. Multiple Re-entry Visa. Guests without proper identification may be refused boarding or entry into the United States.
On occasion, non-U.S. citizens and U.S. Alien Residents may be asked to surrender their passport and/or Alien Resident Card at time of embarkation. These documents will be returned upon completion of the Immigration inspection at the time of debarkation.

All Guests Traveling to Canada

U.S. Citizens require a valid passport or WHTI compliant documents.
Certain foreign nationalities will require a visa for sailings calling on Canada, in additional to other ports of call. This visa must be obtained prior to your cruise and will be checked at embarkation. All guests must check with their travel agent or the appropriate government authority to determine the necessary documents.

All Guest Traveling to Mexico

To debark for more than 24 hours in Mexico, guests must have obtained a Mexican Tourist Card from either a travel agent or a Mexican consulate prior to their departure.
If you are traveling with minor children without both parents/legal guardians and plan on terminating your cruise in Mexico; please Click Here for important information.

AIR TRAVEL
Valid passports are required for air travel to any port outside the U.S. This will impact all guests traveling by air to embark or debark in Vancouver for our Alaska or Hawaii cruises; and our Canadian guests that travel by air to or from any of our U.S. embarkation ports. This will also enable guests to fly from the U.S. to meet their ship at the first port should they miss their scheduled embarkation and allow guests that must debark the ship before their cruise ends to fly back to the U.S without significant delays and complications. Please note that in some cases, depending on itineraries, you may not be allowed to meet the ship at the next port of call if you miss the ship at the embarkation port.
Guest names on travel documents (passport, Alien Resident Card, birth certificate, etc.) must be identical to those on the cruise and airline tickets. Otherwise, proof of name change (e.g., a marriage license) with a valid driver’s license (or other government-issued photo ID) must be presented.

[/expandsub2] [expandsub2 title=”Why does Carnival need emergency contact information?”]

In the unlikely event of an emergency, this information will put us in a better position to help.

[/expandsub2] [expandsub2 title=”What is the difference between Individual Boarding Pass and All-In-One Boarding Pass?”]

Print Individual Boarding Pass (/Flight Schedule)

An Individual boarding pass lists the cruise information for each individual separately. This option requires that the booking be paid in full and provides a boarding pass for each guest in cabin that has completed Online Check-In .Guests that purchased Carnival’s Fly-Aweigh program will also have access to view the flight schedule (when available).

Print All-In One Boarding Pass (/Flight Schedule)

An All-In-One boarding pass lists the cruise information of all the individuals staying in the cabin, on a one page document.
This option requires that the booking be paid in full and provides a single boarding pass that covers all guests in the cabin. Guests that purchased Carnival’s Fly-Aweigh program will also have access to view the flight schedule (when available).

[/expandsub2] [expandsub2 title=”Why does Carnival need my travel Information?”]

We want to make sure that your cruise is not only fun, but hassle-free. That’s why we request that you provide us with your travel plans. In the unlikely event of an emergency, this information will put us in a better position to help.

[/expandsub2] [expandsub2 title=”What states and Canadian provinces currently issue Enhanced Driver’s License (EDLs)?”]

Note: Enhanced Driver’s Licenses can be used as proof of citizenship at land and sea ports of entry. However, it cannot be used to travel by air outside the United States.
There are currently four U.S. states and four Canadian provinces producing EDLs:
Michigan
New York
Vermont
Washington
British Columbia
Manitoba
Ontario
Quebec

[/expandsub2] [expandsub2 title=”Do I need a passport to travel?”]

We strongly suggest all US citizens travel with a valid passport. A valid passport will expedite your debarkation process and will be necessary in the event you have to fly home due to an unexpected emergency. For additional information on travel documentation required by the Western Hemisphere Travel Initiative, go to www.travel.state.gov.

[/expandsub2] [expandsub2 title=”What does the Same As feature in Online Check-In do?”]

“Same As” feature allow guests to quickly and easily gather information from another guest in the booking and enter it into their check-in. Example: two friends traveling together have the same emergency contact. Once one of them has entered this information the next friend can easily apply the same information by the click of a button.

[/expandsub2] [expandsub2 title=”Can I use Online Check-In for Europe Cruises?”]

Carnival guests are strongly encouraged to register for their cruise in advance by visiting Click Here in order to expedite their check-in. After all the information has been completed, and a boarding pass has been obtained, guests will simply go through a documentation verification process after they arrive at the cruise terminal. It’s that easy!

Please note that failure to provide this information by 12:00 a.m. (EST) the day prior to sailing might result in delays in embarkation.

[/expandsub2] [expandsub2 title=”How do I Opt out of Carnival’s mobile travel alert service?”]

You can Opt out to Carnival’s mobile travel alert service by unsubscribing in Online Check-In (Guest Information section) or by texting STOP to 278473 (US mobile numbers only). Please note, my opt-out text message constitutes my written consent to the delivery of a confirmation message. For additional information please review terms and conditions. You may also contact Carnival’s Guest Care department at 1800 929 6400 or e-mail [email protected] for further questions.

[/expandsub2] [expandsub2 title=”How do I Opt-in Carnival’s mobile travel alert service?”]

Carnival’s mobile travel alert service (not to exceed ten text messages) provides our guests with timely and important information or updates regarding their cruise. Alerts may include changes affecting your ship’s arrival and departure time on the day of embarkation. Carnival’s SMS message and alert service is available only to guests with US mobile numbers. For full disclosure of Carnival’s SMS message and alert service terms and conditions click here.

[/expandsub2] [expandsub2 title=”What is Carnival’s mobile travel alert service?”]

Carnival’s mobile travel alert service provides our guests with timely and important information or updates, not to exceed ten text messages, regarding your cruise, such as a change affecting your ship’s arrival and departure time on the day of embarkation. Carnival’s SMS message and alert service is available only to guests with a US numbers only. For full disclosure of Carnival’s SMS message and alert service terms and condition click here.

[/expandsub2] [expandsub2 title=”Can I accept cruise ticket contract for minors in another stateroom?”]

In order to accept the cruise ticket contract for minors an adult must accept the contract for them by signing the contract.

[/expandsub2] [expandsub2 title=”How do I set up onboard expense account for family members in another booking/stateroom?”]

Within Online Check-In, step 4 of the onboard expense process (Charging Privileges), you will be given the option to “include guests from another booking.” You will need to know their booking number and last name. Please note they need to be on the same cruise/sail date.

[/expandsub2] [expandsub2 title=”How do I set-up a minor’s onboard expense account?”]

Adults are the only ones that can set-up an account for minors. To do so, please follow the steps below:

  • Add or access your adult booking using My Cruise Manager https://secure.carnival.com/BookedGuest/
  • Go to Online Check-In
  • Select Onboard Expense Account
  • Select form of payment (credit or cash) and complete account set-up
  • When setting up charging privileges please select the “include guest from another booking/stateroom” link to add the minors

[/expandsub2] [expandsub2 title=”What is the U.S Border Securty Act?”]

Online Check-In Advance Registration — U.S. Border Security Act

Carnival is required to provide the Department of Homeland Security with specific guest information and a final departure manifest, 60 minutes prior to the ship’s departure. To comply, you must register in advance of your cruise by going to www.carnival.com/BookedGuest. Please note that to log in or register, you will need your Carnival booking number, ship name and sail date, as well as the last name and date of birth of any one guest in the booking. To access your booking after logging in, select new cruise details followed by Online Check-In. Once you complete all information required for check-in, you will be able to print your cruise documents, including luggage tags, boarding passes and more. If you have problems using Online Check-In, please contact Carnival. Failure to provide the information before 12 AM on the day before your departure date will result in delays at embarkation and will require you to check in at the port at least 90 minutes prior to the published sailing time.

Cruise Documents

Upon completion of Online Check-In, you will be able to print your cruise documents, including luggage tags, boarding passes and more. Additionally, within Cruise Details you will be able to view your reservation, purchase shore excursions, set your dining preferences, make spa appointments, and view Frequently Asked Questions, among other things. Guests using our Fly Aweigh service can also access their flight information here.

[/expandsub2] [expandsub2 title=”How do I get my boarding pass on the day of my cruise?”]

If you have not completed Check-In (FunPass) on the day of sailing you will have the ability to print-out the embarkation forms. Simply select the option to print boarding pass (Individual or All-In-One) and the required embarkation forms will be displayed. Simply print and complete the forms, then submit to the Embarkation Agent at the port during check-in.

[/expandsub2] [expandsub2 title=”What is the difference between Individual Boarding Pass and All-In- One Boarding Pass?”]

Print Individual Boarding Pass (/Flight Schedule)

An Individual boarding pass lists the cruise information for each individual separately. This option requires that the booking be paid in full and provides a boarding pass for each guest in cabin that has completed Online Check-In .Guests that purchased Carnival’s Fly-Aweigh program will also have access to view the flight schedule (when available).

Print All-In One Boarding Pass (/Flight Schedule)

An All-In-One boarding pass lists the cruise information of all the individuals staying in the cabin, on a one page document.
This option requires that the booking be paid in full and provides a single boarding pass that covers all guests in the cabin. Guests that purchased Carnival’s Fly-Aweigh program will also have access to view the flight schedule (when available).

[/expandsub2] [expandsub2 title=”What is My Cruise Manager?”]

“My Cruise Manager” is here to guide you, step-by-step, through your cruise preparation process:

  • Check-in for your cruise ahead of time by filling out your Online Check-In
  • Plan and book your favorite cruise activities (spa, shore excursion and steakhouse reservations)
  • View your cruise documents and print luggage tags
  • Arrange for transportation to and from the pier

[/expandsub2] [expandsub2 title=”What is Carnival’s policy for guests who are pregnant?”]

Carnival’s policy regarding guests who are pregnant:

While at sea or in port, the availability of medical care may be limited or delayed. Prenatal and early infant care in particular may require specialized diagnostic facilities and/or treatment that are not obtainable during the cruise on board the ship or ashore in ports of call. Pregnant women are not allow to cruise unless their estimated gestational age on the day of disembarkation is 24 completed weeks or less.

Pregnant women with an estimated gestational age of 24 completed weeks or less, on the day of disembarkation, must submit, prior to departure, a letter from her attending physician certifying that her gestational status is in accordance with this policy, and that the expecting mother is fit to sail.

Because the safety of the pregnant mother and unborn child is our number one concern, Carnival will not accept any agreement or recommendation from the Guest and/or her physician that the policy be waived.

Click here to print Carnival’s Pregnancy Certification Form.

[/expandsub2] [expandsub2 title=”Are there religious services on board?”]

Religious services will only be offered onboard if there are clergy sailing and wish to volunteer their services during their most holy days of Christmas, Easter, Passover, Rosh Hashanah and Yom Kippur.

[/expandsub2] [expandsub2 title=”What is the A-Pass Security System?”]

The A-PASS is a computerized system for tracking all persons, both guests and crew, who enter and exit the ship. Upon arrival at the ship, each guest is issued a boarding card (Sign & Sail) which they must swipe to be officially logged on to the ship. The system imbeds a full color, digital photograph together with personal database information on their boarding card. When an individual slides his or her card, a computer displays a corresponding photo with database information and merges time and date tracking information upon entry or exit. This system saves valuable time and effort for the Shipboard Security as they only have to verify the individuals’ photo and database information on the computer screen rather than having to physically match the guest with their photo ID and boarding card.

Note: This system has been implemented on all ships in our fleet.

[/expandsub2] [expandsub2 title=”Are passports required?”]

Carnival requires guests to provide proper travel documentation in order to travel. The passport requirement does NOT apply to U.S. citizens traveling to or returning directly from a U.S. territory. Non-U.S Citizens must contact the appropriate Consulates, U.S. Embassy and U.S. Immigration office to inquire about necessary travel documentation. Carnival assumes no responsibility for advising guests of Immigration requirements.

It is recommended that all guests travel with a valid passport during their cruise. This will enable guests to fly from the U.S. to meet their ship at the first port should they miss their scheduled embarkation and allow guests that must disembark the ship before their cruise ends due to an emergency to fly back to the U.S without significant delays and complications. It is also recommended that all guests travel with a passport valid for at least 6 months beyond completion of travel.

*If you need to obtain a passport quickly, Carnival recommends that you contact VisaCentral at www.visacentral.com/carnival or by phone: 1-866-788-1100. Callers should mention that they are sailing on Carnival to receive discounted service fees.

[/expandsub2] [/expand] [expand title=”Luggage Restrictions” rel=”cruiseprepration”] [expandsub2 title=”Will I be charged a fee for checked or carry-on bags by the airlines?”]

Most likely yes. At the present time we are in the process of confirming your airline flights, in the mean time below you will find links to different carriers baggage information. Note: These fees are subject to change at any time, so please visit the airline’s Web site for the latest.

Once your flights have been confirmed airline specific baggage information will be available on your flight information page in your electronic cruise document. Access your electronic cruise document via www.carnival.com/bookedguest.

AirTran Airlines
Air Canada
Air France
Alaska Air
Alitalia Airlines
American Airlines
British Airways
Continental Airlines
Delta Air Lines
Frontier Airlines
JetBlue Airways
Iberia
KLM
Lufthansa
Qantas Airways
Ryanair
SouthWest Airlines
United Airlines
US Airways
Virgin Atlantic
Virgin America
WestJet

[/expandsub2] [expandsub2 title=”Can I bring food items onboard due to dietary restrictions?”]

Items must be pre-packaged, unopened and cannot require any food prep from the dining staff. Homemade items or pre-cooked foods will not be permitted onboard. All items will need to be stored in the stateroom; the ship’s storage and/or refrigeration are not available for this use.

Limitations on permitted food items are directly related to concerns for food safety and contamination prevention. Carnival Cruise Lines is unable to provide food preparation, refrigeration or storage for personal food or beverage items.

The ships below are equipped with mini-bars which are designed to maintain the temperature of beverages.

Carnival Breeze
Carnival Conquest
Carnival Dream
Carnival Freedom
Carnival Glory
Carnival Legend
Carnival Liberty
Carnival Magic
Carnival Miracle
Carnival Pride
Carnival Spirit
Carnival Splendor
Carnival Valor

[/expandsub2] [expandsub2 title=”What is My Cruise Manager?”]

“My Cruise Manager” is here to guide you, step-by-step, through your cruise preparation process:

  • Check-in for your cruise ahead of time by filling out your Online Check-In
  • Plan and book your favorite cruise activities (spa, shore excursion and steakhouse reservations)
  • View your cruise documents and print luggage tags
  • Arrange for transportation to and from the pier

Click here to start preparing for your “Fun Ship” cruise now.

[/expandsub2] [expandsub2 title=”How do I obtain luggage tags?”]

Luggage tags are on the last page of your cruise documents; you can print as many as are needed by following the steps below.

Access your Booking (Click here)

View Cruise Details

Select the view cruise documents link from the To-Do List section

*Printing your luggage tags in color is not required.

[/expandsub2] [expandsub2 title=”Are there any age restrictions to participate in shore excursions?”]

For most excursions, there is no minimum age for children as long as they are accompanied by an adult. Unaccompanied guests must be 18 years of age or older. On some types of excursions, minimum age restrictions may apply and vary by excursion. Please see the specific excursion descriptions for details.

[/expandsub2] [expandsub2 title=”What is luggage express?”]

Rather than check in at the airport for the return flights, eligible guests may choose to participate for just a nominal fee of $20 USD per person. Guests will receive both their airline boarding passes and their luggage tags while they are enjoying their vacation at sea. Better yet, they will only need to place their checked luggage outside of their stateroom and will not touch it again until they claim it at their final destination.

  • Only a maximum of two bags per guests can be checked-in.
  • Applicable on most major domestic airlines – guest will need to check on board for participating airlines as airlines are subject to change.
  • Applicable to:

    • U.S. Citizens and Canadian Citizens with proper travel documentation; if flying to Canada, a valid passport is required.
    • U.S Alien Residents with an Alien Registration Card.
    • International Guests with proper travel documentation traveling to a U.S airport or Canadian airport destination.
  • Flight/s must be on a participating airline, departing from the airport on the same day of debarkation to a U.S airport or Canadian airport destination.

Early in the cruise, eligible guests receive an invitation in their stateroom to participate in the program. They complete the registration form and sign it to authorize a $20 USD per person charge to their Sail & Sign account and then drop it off at the Guest Services Desk. The day prior to debarkation, airline boarding passes, luggage tags along with a letter are delivered to the stateroom. Guests place the tags on the luggage that will be checked in and then place it outside their stateroom for collection. On debarkation day, participants may debark at their convenience.

The luggage will be transferred from the ship to the corresponding airline and flight. Guests must claim their bags upon flight arrival at their final destination. If there are any delays or problems with their luggage, guests need to contact the airline directly to report any problems.

[/expandsub2] [expandsub2 title=”Do you have a minimum age requirement for spa treatments?”]

Guests must be at least 18 years of age to reserve spa treatments online and receive treatments or utilize our spa facilities, including the sauna and steam rooms (within the locker rooms) and thermal suite access in Cloud 9 Spas.

Reservations made by underage guests are subject to cancellation. Once onboard the ship, you will have the opportunity to book a treatment from our ZSPA menu for teens, a selection of services for guests between the ages of 13-17 or simply ask the Spa Manager about other treatment options for younger guests.

Salon services are available to guests of all ages.

The Fitness Center and Studio is available to minor guests (12-17 years old) only when accompanied by an adult.

Please see restrictions posted outside the Fitness Center.

[/expandsub2] [expandsub2 title=”How do I claim my luggage?”]

Claiming your luggage:

While onboard, you will be given numbered debarkation tags to place on your luggage. Please fill out the information on the back of the tag, and remember your zone number. When your zone is called, please proceed off the vessel to claim your luggage. It is easy to pick up the wrong bag, so check to make sure your name is on it. If your luggage is left at the pier, it will be forwarded to you at your expense. Claims for lost or damaged luggage must be made in writing with our debarkation personnel before you leave the pier area.

[/expandsub2] [expandsub2 title=”Do you have luggage restrictions?”]

In order to maintain a safe and secure environment, Carnival prohibits guests from bringing certain items on board, i.e., weapons, candles, irons, alcohol, or other dangerous goods. According to our policy, Carnival conducts security scanning of all baggage and if prohibited items are found, they will be removed and stored on board for safekeeping until the end of the voyage. The retained item(s) will be available for collection in onboard designated location on the morning of debarkation. Unsealed liquids that are prohibited will be discarded, as well as any unclaimed items left after the voyage, and no compensation will be given in either case. For additional information, please refer to the terms and conditions of your cruise ticket contract.

We suggest all luggage be unlocked before turning over to the porters in order to avoid any inconvenience to you or delay in delivering the luggage to your stateroom. Should you choose not to unlock your bags and prohibited items are found during screening, your luggage will be retained until you can open it in front of security personnel.

Guests, 21 years of age and older, may bring one bottle (750ml) of wine or champagne, per person, only in their carry-on luggage.

Guests are encouraged to limit their checked luggage to two suitcases per person, with each suitcase not to weigh more than 50 pounds (22.68 Kilograms) and not exceed 16″H x 24″W (40.64 cm x 60.96 cm); there are no length restrictions. Please attach your Carnival Cruise Lines luggage tags PRIOR to leaving home and make sure that they are still on your bags when checking in with us. In many ports, guests have the option of carrying luggage on board at embarkation and off the ship at the end of the cruise as long as it does not exceed 16″H x 24″W (no length restrictions). This is an advantage you may want to consider as it will allow for quicker easier access to your bags. Please note that Carnival assumes no responsibility for carry-on luggage.

Alternatively, curbside porters are available at the pier to take luggage to the vessel for delivery to your stateroom by shipboard personnel. Customary tip is $1 per bag. Please be sure each piece of luggage is unlocked and has a tag listing your name and stateroom number. Curbside porters are not employees of Carnival; therefore, if you experience any problems, please report them to porter management on site. Any luggage left at the pier will be forwarded at your expense. Claims for luggage loss or damage must be made in writing to the debarkation personnel prior to leaving the pier area.

If you are traveling by air, we strongly recommend that you contact your air carrier to obtain their luggage allowance policy for the maximum number, size and weight of bags that each guest is allowed at no charge. Guests are responsible for luggage fees, excess luggage charges as well as any other charges imposed by air carriers or airports. We recommend that each guest verify with the airline representative that their luggage is checked-in to their final destination.

NOTE: There is limited porter service on 2/3-day Cruises-to-Nowhere.

LARGE COOLERS RESTRICTION:

Carnival Cruise Lines does not allow guests to bring large coolers on board its vessels. However small, personal-sized coolers, no larger than 12”H x 12”W x 12”L for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage. Screening and movement of large coolers through embarkation is an impediment to the boarding and security screening process; therefore, large coolers are not permitted as carry-on or checked luggage.

DEBARKATION BAGGAGE ADVICE:

While on board, you will be given numbered debarkation tags to place on your luggage. Please fill out the information on the back of the tag and remember your zone number. When your zone is called, please proceed off the vessel to claim your luggage. It is easy to pick up the wrong bag, so check to make sure your name is on it. If your luggage is left at the pier, it will be forwarded to you at your expense. Claims for lost or damaged luggage must be made in writing with our debarkation personnel before you leave the pier area.

[/expandsub2] [expandsub2 title=”What is Carnival’s policy for guests who are pregnant?”]

Carnival’s policy regarding guests who are pregnant:

While at sea or in port, the availability of medical care may be limited or delayed. Prenatal and early infant care in particular may require specialized diagnostic facilities and/or treatment that are not obtainable during the cruise on board the ship or ashore in ports of call. Pregnant women are not allow to cruise unless their estimated gestational age on the day of disembarkation is 24 completed weeks or less.

Pregnant women with an estimated gestational age of 24 completed weeks or less, on the day of disembarkation, must submit, prior to departure, a letter from her attending physician certifying that her gestational status is in accordance with this policy, and that the expecting mother is fit to sail.

Because the safety of the pregnant mother and unborn child is our number one concern, Carnival will not accept any agreement or recommendation from the Guest and/or her physician that the policy be waived.

Click here to print Carnival’s Pregnancy Certification Form.

[/expandsub2] [expandsub2 title=”What is the age policy for Youth Programs?”]

Carnival’s policy is to group children together according to their age. Youth Program age policies are in place so that we can provide participants with age appropriate activities and so they can mingle with other minors of similar age. The age is determined according to the child’s birth date which is provided from documentation received at embarkation. The age groups are as follows: 2-5 Years, 6-8 Years, 9-11 Years, 12-14 Years and 15-17 Years. Children under the age of two have some times in which they can come into the program but are not allowed to participate in the regular activity program. There are no exceptions to this rule.

A child cannot be moved to another age group as it is a strict policy set by Carnival and cannot be deviated from, regardless of the situation, such as moving into a camp of different age range so the child can be with a family member. There are many times that the different age groups are together so that those families with children in separate groups can be accommodated.

Carnival reserves the right to change the groups’ age limits and to deny admission to a child for unruly behavior and/or the child’s or guardian’s violation of a Carnival or Youth Programs policy. Children under 2 years are not allowed to participate in the regular Camp Carnival Program. There are no exceptions to this rule.

[/expandsub2] [expandsub2 title=”Are there any height requirements for Carnival’s Twister Waterslide?”]

Carnival Twister waterslides that run into a pool have a height requirement of 48” or 4 feet. This height is determined by the manufacturer for the safety of the guest using the equipment. (Elation; Paradise)

Carnival’s Twister waterslides that run off into itself (Carnival Destiny; Triumph; Victory; Spirit; Pride; Conquest; Legend; Glory; Miracle; Valor; Liberty; Splendor; Dream) have a height requirement of 42’ as they do not have a pool at the bottom to worry about. This will now include the Imagination, Inspiration, Fascination, Sensation, Ecstasy and Fantasy due to Carnival Waterworks.

Use of the waterslide:

Guests under 13 must have their parents’ permission.
Multiple riders are not permitted.
No floatation devices may be worn or carried on the slide.
The slide is not recommended if there is any physical limitations, impairments, under the influence of alcohol or under a doctor’s care.
Guest must use the slide on his/her back, feet first.

[/expandsub2] [expandsub2 title=”Are there restrictions on what we can bring aboard?”]

RESTRICTED ITEMS – SAFETY AND SECURITY POLICY

In order to maintain a safe and secure environment, Carnival prohibits bringing certain items onboard. Additionally, we reserve the right to confiscate (and destroy) any articles that in our discretion are considered dangerous or pose a risk or inconvenience to the safety and security of the ship, or our guests, and no compensation will be provided.

Confiscated Items

  • Alcohol (hard liquor)/sealed, unopened bottles
  • Beer/sealed, unopened bottles/cans
  • Wine or champagne/sealed, unopened bottles – beyond the allowable limit of one bottle (750 ml. size) per adult 21 years of age (brought on at embarkation time only in their carry-on luggage)
  • Clothing irons and steamers (all Carnival ships offer laundry facilities with irons and ironing boards. Fleet-wide valet laundry service is also available for a nominal fee.)
  • Electrical and household appliances, i.e. coffee makers, hot plates, toasters, etc. (See Exceptions)
  • Heating Pads
  • Hookah

Exceptions:

  • Personal grooming devices such as hair dryers, flat irons, curling irons, and shavers, are allowed on board when used with proper caution. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark.
  • Electronics such as laptops, cameras, cellular phones, etc. are allowed on board when used with proper caution.
  • Electrical devices such as fans, power strips, multi plug box outlets/adaptors, and extension cords are allowed on board when used with proper caution. However, if such devises are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark.

Prohibited Items – will be disposed of prior to boarding

  • Large coolers
    (Small, personal-sized coolers no larger than 12” x 12” x 12” for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage.)
  • Alcohol in unsealed containers
  • Firearms (Including, non-firing weapons and starter pistols)
  • Ammunition (i.e., bullets, shot or missile that can be fired using a propellant)
  • Imitation or replica weapons (Including., de-commissioned weapons or those not capable of being fired, toy weapons, or any other item made, intended or adapted to be used as a weapon)
  • Explosives or explosive component parts, (Including, detonators)
  • Fireworks or pyrotechnics (except those previously approved in connection with a company stage production which have been properly manifested)
  • Taser or electronic stun guns
  • Pepper or mace sprays
  • Telescopic or regular batons
  • Martial arts equipment (Including; flails, throwing stars, belt buckle knives, etc.)
  • Handcuffs, brass knuckles
  • Compressed gas bottles/cylinders
    (Medical gas bottles/oxygen cylinders: Allowed in connection with a certified medical condition but cannot be packed in baggage. Oxygen cylinders must be delivered to guest services and stored in a designated safe area.)
  • Knives with blades longer than four (4) inches ( Recreational dive knives are allowed but must be held in the custody of the Guest Services Manager or Chief Security Officer and must be checked out/in by the owner for dive excursions during the cruise.)
  • Dive tanks (empty or full), diver spears/slings
  • Household goods or tools of trade (Anything not listed under Exceptions)
  • Candles
  • Incense
  • Volatile and highly flammable liquids such as cigarette lighter fluid
  • Scissors with blades longer than four (4) inches (Large scissors of the type used by scrapbook and quilting enthusiasts are at times permitted with prior notification from the Security Services Department, but are held onboard in the same manner as dive knives.)
  • Medical Marijuana, Kava
  • Bicycles
  • Surfboards – (Boogie Boards no more than 42 Inches in length are allowed for use in port only and must be stored in guest’s stateroom)
  • Scooters (only permitted if used for mobility – must be stored in guest’s stateroom)
  • Boats/canoes
  • Segways
  • Any footwear with wheels, i.e. Heely’s type shoes
  • Lasers
  • Emergency Position Indicating Radio Beacon (EPIRB)

Miscellaneous Concerns:

  • Live Animals: Only qualified service animals once approved by Guest Access Services at time of booking.
  • Flowers and Plants: May be brought on board in the port of embarkation but are not permitted to be taken off the ship in the United States, per the U.S Customs and Border Patrol (CBP) Agricultural Division.
  • Musical Instruments: We will allow musical instruments onboard, however, if a noise complaint is received it will be confiscated by shipboard security and returned to the guest on the morning of debarkation.
  • Radios/Boom Boxes: For the comfort of all our guests, radios and boom boxes can be used with headphones or earpieces when used in public areas.
  • Wrapped Gifts: Guests may bring wrapped gifts on board; however, due to heightened security, the gift may have to be unwrapped, upon request.
  • Wrapped Gifts: Guests may bring wrapped gifts on board; however, due to heightened security, the gift may have to be unwrapped, upon request.
  • DVDs/VCRs/Nintendo/Play Units: Due to compatibility issues with stateroom televisions, these items can only be utilized in suites and guests must provide their own RCA cables.
  • Fish Caught on Fishing Expeditions: The fish cannot be brought on board; it must be shipped home.
  • Floatation Devices: For the comfort of all our guests, rafts, tubes and floatation devices other than those used as life preservers (water wings) cannot be used in the swimming pools on board.
  • Golf Clubs: Should be included with checked baggage and remain in the cabin when not in use.
  • Items for In Port Use only: Snorkel gear, skateboards, fishing rods (packed), tennis rackets, kites (packed), roller blades/skates, metal detectors, Boogie Boards no more than 42 Inches in length. These items must be stored in stateroom.

[/expandsub2] [expandsub2 title=”Can I sail with my infant?”]

Minimum age for sailing is 6 months, with the exceptions of Transatlantic, Hawaii and South American cruises, which are 12 months.

This policy is in place due to the infant’s vulnerable health. While at sea or in port the availability of medical care may be limited or delayed. Early infant care, in particular may require specialized diagnostic facilities and/or treatment that are not obtainable during the cruise on board the ship or ashore in ports of call.

Fly-Aweigh infants (6 to 23 months of age) will be charged the “Cruise-Only” rate as long as the infant sits on a parent’s lap on the airplane. If an airline seat is requested by the parent, then the infant will be charged the standard Fly-Aweigh rate. When an infant reaches 24 months of age, an airline ticket is required by the airlines.

Standard cruise fare applies to booking of a minor.

[/expandsub2] [expandsub2 title=”Are there any age restrictions onboard?”]

Drinking alcoholic beverages: Guest must be 21 years of age or older to be served alcohol on board. Proper I.D. with birth date is required.

Casino: Guest must be 18 years of age or older to play the tables and the slot machines. Guests under 18 years of age are not permitted in the casino.

Spa Carnival and fitness center: Guests under 12 years of age are not permitted in these facilities. Guests between the ages of 12 and 16 must be accompanied by an adult at all times.

Lounges, shows, and the dance club: Guests under the age of 18 should be accompanied by an adult in all public areas of the ship. Guests under the age of 18 must vacate the dance club by 10:00pm. Guests under the age of 18 may not attend the Midnight Shows comedy shows as they are for adults only. (18 and older)

Use of the waterslide: Elation; Paradise: Guest must be 48″ inches in height. The slide ends in the pool. Carnival… Fantasy; Ecstasy; Sensation; Imagination; Inspiration; Fascination; Destiny; Triumph; Victory; Spirit; Pride; Conquest; Legend; Glory; Miracle; Valor; Liberty; Splendor; Dream: Guest must be 42″ inches in height. The slide is separate from the pool.

Guests under 13 must have their parents’ permission.
Multiple riders are not permitted.
No floatation devices may be worn or carried on the slide.
The slide is not recommended if there are any physical limitations, impairments, under the influence of alcohol or under a doctor’s care.
Guest must use the slide on his/her back, feet first. No Sitting, Standing or turning around on the slide in order to face forward.

Use of the pools : Children who are not toilet trained (and those in diapers or swim diapers) are not allowed in any of the water facilities onboard, as per United States Public Health Services. Toilet trained children should be taken on frequent bathroom breaks. Note: This includes the whirlpools.

Lifeguards are not on duty.
The pools are not designed for diving.
Use of the pools by guests under 13 without adult supervision is prohibited.

[/expandsub2] [/expand] [expand title=”Port Directions and Parkings” rel=”cruiseprepration”] [expandsub2 title=”How do I get to the Port of Miami?”]

Port of Miami/Dodge Island

Terminal D – 1435 North Cruise Boulevard, Port of Miami, Miami, FL 33132

Terminal E – 1265 North Cruise Boulevard, Port of Miami, Miami, FL 33132

Travel Time: 8 miles from the Miami International Airport; travel time is approximately 25 minutes. 25 miles from the Fort Lauderdale International Airport; travel time is approximately 45 minutes.

Directions to the Port:

Traveling from I-95 North or South

Exit at I-395 east toward Miami Beach (Exit #2D).

Follow the directional signs to Biscayne Boulevard (Exit #2A/#2B).

Follow directions for Biscayne Boulevard South; turn right at the traffic light/stop sign.

Stay in the left lane.

The entrance to the Port of Miami is at Biscayne Boulevard and Port Boulevard (N.E 5th Street).

At the traffic light, turn left at Port Boulevard (N.E. 5th Street).

Proceed over the bridge.

Stay in the left lanes and follow the signs to Cruise Terminals D/E.

Traveling from the West Coast of Florida

I-75 east toward Fort Lauderdale.

I-595 east toward Fort Lauderdale.

I-95 south toward Miami.

Exit at I-395 east toward Miami Beach (Exit #2D).

Follow the directional signs to Biscayne Boulevard (Exit #2A/#2B).

Follow directions for Biscayne Boulevard South; turn right at the traffic light/stop sign.

Stay in the left lane.

The entrance to the Port of Miami is at Biscayne Boulevard and Port Boulevard (N.E 5th Street).

At the traffic light, turn left at Port Boulevard (N.E. 5th Street).

Proceed over the bridge.

Stay in the left lanes and follow the signs to Cruise Terminals D/E.

Port Parking:

$20.00 USD per day (rates subject to change by the Port Authority)

Garage Parking/Parking Lot #2 (an open, outdoor parking lot)
Accepted forms of payment: Visa, Mastercard, American Express, U.S Dollars, U.S. Traveler’s Checks
No advance reservations required
Handicap Parking available with proof of valid permit.
Oversized vehicles that are 20′ in length or more will be charged an additional $20.00 USD per day and can only park in Lot #2.
Shuttle Service will pick you up at the Parking Garage/Lot and take you to the appropriate Cruise Terminal location.

For more information: (305) 347-5515 www.miamidade.gov/portofmiami

Airport Parking: Carnival Cruise Lines guests are invited to enjoy discounted off-airport parking rates throughout the Park’ N Fly Network offering service from over 65 airports nationwide. Click here to book via authorized site to obtain discount parking. Please be sure to read terms and conditions in the Park’ N Fly site.

[/expandsub2] [/expand] [expand title=”Required Travel Documentation” rel=”cruiseprepration”] [expandsub2 title=”What is the required travel documentation for all ports?”]

TRAVEL DOCUMENTATION – ALL GUESTS & PORTS

Proper travel documentation is required at embarkation and throughout the cruise. Even though a guest has completed registration using Online Check-in, it is still the responsibility of the guest to present the required travel documents at the time of embarkation. Guest should check with their travel agent and/or government authority to determine the travel documents necessary for each port of call. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. Carnival assumes no responsibility for advising guests of proper travel documentation.

CRUISE TRAVEL

U.S. Citizens

Carnival highly recommends all guests travel with a passport. Although a passport is not required for U.S. citizens taking cruises that begin and end in the same U.S. port, travelling with a passport may help to expedite your CBP clearance upon return to the U.S. Additionally, passports are required in the event you need to fly from the U.S. to a foreign port should you miss your scheduled port of embarkation, or need to fly back to the U.S. for emergency reasons.

The Western Hemisphere Travel Initiative (WHTI) allows U.S. citizens (including children) sailing on cruises that begin and end in the same U.S. port to travel with one of the WHTI compliant documents, listed below.

  • Valid U.S. Passport
  • Passport Card
  • Original or suitable quality copy of a Birth Certificate (Issued by a government agency: state/county/city) and a government issued photo ID if 16 years of age and older.
  • Original Certificate of Naturalization
  • Trusted Traveler Program Membership Card, e.g., Nexus Card, Sentri Card or Fast Card
  • Enhanced Tribal Card
  • A Consular Report of Birth Abroad
  • Enhanced Driver’s License (EDL) – only acceptable at land and sea ports of entry. Cannot be used for air travel outside the U.S. Please check if your state issues EDLs.

Copies of U.S. passports and naturalization papers, hospital and baptismal certificates are not WHTI compliant documents, therefore, are NOT acceptable.

Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo identification with a validated birth certificate issued after July 1, 2010.

*If you need to obtain a passport quickly, Carnival recommends that you contact VisaCentral at www.visacentral.com/carnival or by phone: 1-866-788-1100. Callers should mention that they are sailing on Carnival to receive discounted service fees.

Photo Identification

In addition to proof of citizenship, a non-expired government-issued photo I.D is required of all guests 16 years of age and older. The following are acceptable:

  • Driver’s License
  • Driver’s Permit
  • School/Student I.D (acceptable ONLY for guests under 19 years of age)
  • Government-Issued identification card (city/state/federal)

Sailings from Hawaii and Transpacific Cruises

U.S. citizens must have a valid passport.

U.S. Alien Residents and Non-U.S. Citizens

U.S. Alien Residents require a valid Alien Resident Card and, in some cases, a passport (depending on itinerary) to travel on all Carnival cruises. Guest must check with their consulate, travel agent or appropriate government authority to determine if their nationality requires they also bring a passport along with their Alien Resident Card.

Non-U.S. citizens require a valid machine readable passport and a valid, unexpired U.S. Multiple Re-entry Visa, if applicable, to travel on all Carnival cruises. Guests are advised to check with their consulate, travel agent or appropriate government authority to determine the necessary documents.

Non-U.S. citizens that are eligible to apply for admission under the Visa Waiver Pilot Program, must still have a valid unexpired passport. U.S. State Department regulations require all guests traveling from visa-waiver countries be in possession of a machine-readable passport that includes a biometric identifier – e.g., embedded digital photograph. Otherwise, guests will be required to obtain a U.S. Multiple Re-entry Visa. Guests without proper identification may be refused boarding or entry into the United States.

On occasion, non-U.S. citizens and U.S. Alien Residents may be asked to surrender their passport and/or Alien Resident Card at time of embarkation. These documents will be returned upon completion of the Immigration inspection at the time of debarkation.

All Guests Traveling to Canada

U.S. Citizens require a valid passport or WHTI compliant documents.

Certain foreign nationalities will require a visa for sailings calling on Canada, in additional to other ports of call. This visa must be obtained prior to your cruise and will be checked at embarkation. All guests must check with their travel agent or the appropriate government authority to determine the necessary documents.

All Guest Traveling to Mexico

To debark for more than 24 hours in Mexico, guests must have obtained a Mexican Tourist Card from either a travel agent or a Mexican consulate prior to their departure.

If you are traveling with minor children without both parents/legal guardians and plan on terminating your cruise in Mexico; please Click Here for important information.

AIR TRAVEL

Valid passports are required for air travel to any port outside the U.S. This will impact all guests traveling by air to embark or debark in Vancouver for our Alaska or Hawaii cruises; and our Canadian guests that travel by air to or from any of our U.S. embarkation ports. This will also enable guests to fly from the U.S. to meet their ship at the first port should they miss their scheduled embarkation and allow guests that must debark the ship before their cruise ends to fly back to the U.S without significant delays and complications. Please note that in some cases, depending on itineraries, you may not be allowed to meet the ship at the next port of call if you miss the ship at the embarkation port.

Guest names on travel documents (passport, Alien Resident Card, birth certificate, etc.) must be identical to those on the cruise and airline tickets. Otherwise, proof of name change (e.g., a marriage license) with a valid driver’s license (or other government-issued photo ID) must be presented.

[/expandsub2] [expandsub2 title=”Why does Carnival need my travel Information?”]

In the unlikely event of an emergency, this information will put us in a better position to help.

[/expandsub2] [expandsub2 title=”How do I Opt-in Carnival’s mobile travel alert service?”]

Carnival’s mobile travel alert service (not to exceed ten text messages) provides our guests with timely and important information or updates regarding their cruise. Alerts may include changes affecting your ship’s arrival and departure time on the day of embarkation. Carnival’s SMS message and alert service is available only to guests with US mobile numbers. For full disclosure of Carnival’s SMS message and alert service terms and conditions click here.

[/expandsub2] [expandsub2 title=”Does Carnival arrange air travel for cruise guests?”]

Fly Aweigh® Air Fare Supplements Program

Yes, click here for detailed information on the Fly Aweigh® Air Fare Supplement Program.

Fly Aweigh® guests may be required to overnight in certain port cities, when originating from airports West of the Rockies.

NOTE:

Transfers to and from the pier are not included but may be purchased through Carnival Cruise Lines Reservations or My Cruise Manager at least 5 days prior to sailing, or on board the ship (one-way only) through the Information Desk (excluding Honolulu Ensenada.

Carnival Travel Hotline

If you are experiencing a travel delay en route to the ship or returning home after your voyage, call our travel hotline at 1-877-TVL-HTLN (1-877-885-4856) or 1-305-406-4779. Our representatives are on call to assist you with any question or travel emergency, 24 hours a day.

Airline Delays

Experienced travelers know that air travel schedules can be affected by a number of factors. If your flight arrives at your ship’s home port after the ship’s scheduled sailing time due to weather or mechanical problems, contact Carnival’s Travel Hotline, 1-877-TVL-HTLN (1-877-885-4856) or 1-305-406-4779 and/or a supervisor at the airline’s ticket counter for assistance in securing hotel accommodation and flight arrangements to your ship’s next destination. If the airline is unable to secure hotel accommodation, click here for the list of hotels that will offer a preferential rate. Please call prior to arrival at the hotel for reservations and identify yourself as a Carnival Guest.

Once you have reached the first port of call, proceed to the pier for embarkation. Notify the Information Desk immediately upon your arrival on board the ship. Fly Aweigh® Program guests should obtain a receipt for reimbursement of taxi fare.

[/expandsub2]

[expandsub2 title=”Travel Alert – Non U.S. Citizens”]

Travel Alert – Non U.S. Citizens
Electronic System for Travel Authorization (E.S.T.A)

Effective January 12, 2009, all Visa Waiver Program (VWP) travelers will be required to have an electronic travel authorization via the Electronic System for Travel Authorization. (E.S.T.A). Homeland Security has developed a web-based system that determines the eligibility of visitors from Visa Waiver Program countries (VWP) to travel to the United States. Please note citizens of the following countries who are NOT U. S. Residents (ARC-“Green Card” holders) must fulfill this requirement or entry to the United States may be denied:

Andorra

Austria

Australia

Belgium

Brunei

Czech Republic

Denmark

Estonia

France

Finland

Germany

Hungary

Iceland

Ireland

Italy

Japan

Korea, Republic of

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

Netherlands

New Zealand

Norway

Portugal

San Marino

Singapore

Slovakia

Slovenia

Spain

Sweden

Switzerland

United Kingdom

Travelers must enter information into the following secure website: https://www.travel.state.gov/visa/biometrics.html
The Office of Customs and Border Patrol (CBP) expects the ESTA website to be fully operational by October 15, 2008. The website will initially be available in English only but will soon be translated into several languages. The information required is similar to that already required on standard I-94W form currently in use. Travelers will receive real-time notification and the approval is stored in the electronic system for traveler’s convenience. Travelers may receive one of three responses:
Authorization Approved -> Travel Authorized
Authorization Pending -> Traveler must check again within 72 hours for final response
Travel Not Authorized -> Traveler must obtain a non-immigrant Visa at a U. S.
Embassy or Consulate before traveling to the United States

Beyond enhanced security, the benefits for travelers ensures the future of the Visa Waiver Program, requires no visits to consulates if approved, is currently free to use, provides a fast response time, allows for last minute travel and is good for a duration of two (2) years including multiple trips. We ask that you please print a copy of your Authorization Approval directly from the website so that you may present it at embarkation.

Biometric Passports for Visa Waiver Countries

Deadline: October 26, 2005

This regulation applies to all Visa Waiver Program countries.

All Visa Waiver Program countries will be required to begin issuing passports with biometric identifiers by October 26, 2005. A biometric identifier is an electronic scan of a physical feature, such as an eye, hand, fingerprint, or face. It allows an immigration inspector to know for certain that the person appearing before them is the same person to whom a passport (or visa) was issued. The initial deadline for beginning to issue biometric passports was extended by one year to October 26, 2005.

Question: Will I be required to have a biometric passport after October 26, 2005 in order to enter the United States?

Answer : Not if you have a valid, machine-readable passport that was issued prior to October 26, 2005. The new regulation applies only to new passports issued after October 26, 2005.

Question: Will all Visa Waiver Program countries be able to issue biometric passports by the October 26, 2005 deadline?

Answer: The U.S. travel industry is greatly concerned that the October 26, 2005 deadline for biometric passports is still not achievable for all countries. The industry will continue to work with the U.S. Congress to try and obtain a further extension of the deadline if that is absolutely necessary. It is by no means certain however that Congress will vote for an extension so countries issuing passports and the worldwide travel industry should operate on the assumption that the October 26, 2005 deadline will not change.

For more information on Biometric Passports from the U.S. Department of State, click on
https://www.travel.state.gov/visa/biometrics.html

Important Information Contacts

U.S. Department of Homeland Security
https://www.dhs.gov/dhspublic/

U.S. Department of State
https://www.travel.state.gov/ or https://www.state.gov/

Travel Industry Association of America
https://www.tia.org/GovAffairs/

[/expandsub2] [expandsub2 title=”What is a Travelog? Can I get a DVD of my Cruise?”]

Fun Ship” moments you will never forget.

How are great “Fun Ship” moments captured? They’re captured here on this very personal video. Right here are those shipboard moments that you have told your friends about. Here are the shots of your floating resort just as you will always remember it. But most exciting of all. Here in glorious color are your shore excursions to show your friends and family just how much fun you had during your cruise vacation. This is not a standard vacation video. After all, the setting is a “Fun Ship” cruise vacation, and the star of this production is you!

Visit the Shore Excursion Desk to find out all the ways you can capture your vacation on DVD.

[/expandsub2] [expandsub2 title=”Can Traveler’s Checks be cashed on board?”]

Traveler’s Checks can be cashed on board at the Guest Services Desk. Since Traveler’s Checks are considered as cash, there is no fee for this check cashing service, but there is a $1,000 USD per day limit, to the dollar amount cashed.

Canadian Traveler’s Checks can be cashed on board at the Guest Services Desk at the current exchange rate.

We do not accept bank issued cashier’s checks or money orders on board.

[/expandsub2] [expandsub2 title=”Are passports required?”]

Carnival requires guests to provide proper travel documentation in order to travel. The passport requirement does NOT apply to U.S. citizens traveling to or returning directly from a U.S. territory. Non-U.S Citizens must contact the appropriate Consulates, U.S. Embassy and U.S. Immigration office to inquire about necessary travel documentation. Carnival assumes no responsibility for advising guests of Immigration requirements.

It is recommended that all guests travel with a valid passport during their cruise. This will enable guests to fly from the U.S. to meet their ship at the first port should they miss their scheduled embarkation and allow guests that must disembark the ship before their cruise ends due to an emergency to fly back to the U.S without significant delays and complications. It is also recommended that all guests travel with a passport valid for at least 6 months beyond completion of travel.

*If you need to obtain a passport quickly, Carnival recommends that you contact VisaCentral at www.visacentral.com/carnival or by phone: 1-866-788-1100. Callers should mention that they are sailing on Carnival to receive discounted service fees.

[/expandsub2] [/expand]

[expand title=”Dining Options” rel=”dining”] [expandsub3 title=”What is Cucina del Capitano?”]

Carnival Magic’s Cucina del Capitano

Cucina del Capitano, “The Captain’s Kitchen”, is a homage to Carnival’s rich Italian lineage. All of the Carnival captains are Italian and many Carnival ships, including the Carnival Magic are built in Italy.

Cucina del Capitano is a delicious dinner-time option with made-to-order Italian favorites in comfortable, relaxed surroundings. Guests can dine on hand-made pastas, risotto and fresh-from-the-oven Italian specialties, many served family style and complemented by a wine list specializing in Italian vintages. Many of the dishes and recipes were hand-selected by Carnival’s captains.

Framed archival photographs, many from the captains’ personal collections, table arrangements that invite conversation, wood-beam ceilings and ornate wrought ironwork recreate the ambiance of a cozy Italian home, while warm, attentive service makes diners feel like they are part of the family. Truly an unforgettable dining experience.

Cucina del Capitano is an alternative to eating in the Main Dining Room or the Lido Restaurant, open daily for dinner.

There is a nominal per-guest fee, which includes the entire meal, except for any beverage that is normally ordered through the bar service (like beer, wine, liquor, soda and bottled water).

[/expandsub3] [expandsub3 title=”What is offered in the main dining rooms?”]

Main Dining Rooms

Guests dining in the two main dining rooms will have their choice of six different appetizers and soups, two salads and six entrees each night. Also, Carnival Classics selections, including char-broiled steak, grilled chicken and pasta dishes, along with a decadent dessert menu offering six different selections, including the cruise industry’s most popular dessert — the Warm Chocolate Melting Cake — will be offered nightly.

For those seeking more health-conscious cuisine, dining room menus feature Spa Carnival Fare selections, delicious, guilt-free items that are lower in calories, cholesterol, sodium and fat content. Vegetarian choices and children’s menus are available, as well.

[/expandsub3] [expandsub3 title=”Should I make Steakhouse reservations for my cabin prior to boarding?”]

Reservations are recommended ahead of time but guests are welcome to go to the Steakhouse and be seated as per availability.

Steakhouse reservations can be requested prior to your cruise on carnival.com. Just login/register or access your booking by clicking here. Go to My Cruise Manager and select Plan Activities from the “To-Do List” section. Once in the Plan Activities section if your ship has a steakhouse you will see steakhouse section with the option to submit a reservation request. Requested dates and times are on a first come, first serve basis. If the requested time is not available, the next available time slot will be assigned. At this time, we do not send out confirmations prior to the cruise indicating that the dinner reservation has been confirmed. The guest will be notified once on board.

*Please note not all ships have a steakhouse

[/expandsub3] [expandsub3 title=”How do I make advance Steak House Reservations?”]

The Group Event Planning Department can assist guests booked through the Groups Department that would like to make advance Steakhouse Reservations. A minimum of 11 guests is required. Contact the Group Event Planning Department at [email protected].

Please provide us with your preferred date, time and party size.

NOTE: All other guests can request Steak House reservations in advance by clicking here and accessing your cruise. Once you’re in My Cruise Manager, simply select Plan Activities within the To-Do section. Here you’ll have the option of submitting an online reservation request.

Reservation Requests are only available for ships that offer Steak House restaurants: Carnival Spirit, Carnival Pride, Carnival Legend, Carnival Miracle, Carnival Conquest, Carnival Glory, Carnival Liberty, Carnival Valor, Carnival Freedom, Carnival Splendor, Carnival Dream, Carnival Magic, Carnival Breeze and Carnival Sunshine.

[/expandsub3] [expandsub3 title=”What are the different dining options?”]

Satisfy Every Appetite

Carnival Cuisine Breakfast, lunch or dinner – Carnival’s Your Choice Dining means lots of great food choices for you. If it’s popular for breakfast, we have it. And with so many activities to work up a midday appetite, we have even more ways to satisfy it. Try full service in the main restaurant, or if you want more fun in the sun, the sea view bistro’s flexible hours and casual T-shirt-and-shorts dress code, make it the perfect choice.

The best way to begin an evening at sea is in an elegant atmosphere, delighting in delicious food, gracious service and sparkling conversation. We also offer Spa Carnival selections, which are big in taste but low in fat, sodium and cholesterol.

Your Choice Dining

  • Early Dining (6:00 pm)
  • Late Dining (8:15 pm)
  • Your Time Dining (5:45 – 9:30 pm)

More Delicious Options

  • Casual Dining
  • Steakhouse Dining*
  • 24-Hour Stateroom Service
  • Sushi Bar
  • European-Style Cafe

Sample Menus

Dinner Menu

Steakhouse Menu

*Steakhouse available only on select ships. See details

[/expandsub3] [expandsub3 title=”What is confirmed dining and what are the dining times?”]

At time of booking, Carnival guests will be able to confirm their preferred dining choice. If their preference is not available, they may confirm an alternate choice and be waitlisted for their preferred choice. Waitlists will be cleared prior to the sailing and guests will be notified by email. Parties traveling together who are waitlisted will be cleared for the same dining time.

Lunch and dinner are also available bistro-style on the Lido Deck. Spirit-class, Conquest-class, Carnival Splendor as well as the Dream-class ships have the added convenience of a reservations-recommended steakhouse (nominal $30 fee per person will apply).

By popular request, all dining rooms are now smoke-free.

Breakfast & Lunch

Breakfast: 7:45 AM – 9:00 AM

Lunch: Noon – 1:30 PM

For breakfast and lunch, the main dining rooms are organized as “open seating,” where you may come and go as you please during the set hours and are not obligated to sit at your assigned table.

Breakfast times vary by ship; the times above are provided as a general guideline. Please check your daily Capers for exact times. You can also enjoy a continental breakfast in your stateroom until 10:00 AM or a limited breakfast menu on deck.

Dinner

Early Seating: 6:00 PM

Late Seating: 8:15 PM

*Your Time: 5:45 to 9:30 PM

*Prefer a little flexibility? No reservations required. Your Time dining allows you to dine in the main dining room, at your leisure, anytime between 5:45 p.m. and 9:30 p.m. Guests are seated first-come, first-serve, depending on party size. In most cases, guests are accommodated within 20 minutes. However, pagers are provided if all tables are occupied so guests can relax elsewhere on the ship until their table is ready. Due to the limited number of large table availability, parties with greater than 10 guests may need to be accommodated at different tables.

Dining times are subject to change.

[/expandsub3] [expandsub3 title=”Can I view a sample luncheon menu online?”]

Luncheon Menu – Day 1

Starters and Salads

California Roll

SC Caribbean Pepper Pot

Chilled Avocado Soup

SC Medley of Garden and Field Greens

Main Courses

Mongolian Steak Salad

Oven Fresh Sun Dried Tomato Baguette

Spaghetti Zia Tereasa

SC Pan Fried Fillet of King Clip Nicoise

V Vegetable Fajitas

Create your Own Burger

Desserts

Strawberry Banana Mousse

Chocolate Gateau

Creme Carmel

Ice Coupe Black Forest

Ice Cream – Vanilla, Chocolate, Strawberry

Sherbet – Orange, Pineapple

Luncheon Menu – Day 2

Starters and Salads

SC Seasonal Fruit Platter

Jamaican Red Bean Soup

Chilled Curried Apple Soup

Medley of Garden and Field Greens

Main Courses

Chicken Caesar Salad

SC Oven Fresh Focaccia

V Spinach and Ricotta Cheese Ravioli

Fish n’ Chips

Barbecued Baby Back Ribs

Create Your Own Burger

Desserts

Lemon Mousse

German Chocolate Cake

Bread Pudding Chantilly

Ice Coupe Belle Helene

Ice Cream – Vanilla, Chocolate, Strawberry

Sherbet – Orange, Pineapple

Luncheon Menu – Day 3

Starters and Salads

Antipasto

Old Fashioned German Lentil Soup

SC Chilled Orange Sory

SC Medley of Garden and Field Greens

Main Courses

Neptunes Chefs Salad

Oven Fresh Whole Wheat Baguette

SC Hay and Straw

Pan Fried Fillet of Idaho Rainbow Trout Almondine

Chinese Pepper Steak

Create Your Own Burger

Desserts

Gingerbread Cake

Apple Hollander

Tropical Fruit Terrine

Chocolate Sundae

Ice Cream – Vanilla, Chocolate, Strawberry

Sherbet – Orange, Pineapple

Luncheon Menu – Day 4

Starters and Salads

Fried Calamari Rings

SC Cream of Spinach Soup

Chilled Essence of Fennel and Celery

SC Medley of Garden and Field Greens

Main Courses

Nicoise Salad

Philly Steak Sandwich

Linguini Gigetto

SC Salmon Paillard

Chicken Parmigiana

Create Your Own Burger

Desserts

SC Pina Colada Cake

Chocolate Eclair

Grand Marnier Cheesecake

Ice Coupe Jacques

Ice Cream – Vanilla, Chocolate, Strawberry

Sherbet – Orange, Pineapple

SC – Spa Carnival Cuisine: These items are lower in calories, sodium, cholesterol and fat. Salads are prepared with diet dressing. Desserts are are prepared with Sweet’n Low or NutraSweet instead of sugar
.
V – Vegetarian Entrees

[/expandsub3] [expandsub3 title=”Can I view a sample dinner menu online?”]

To view a sample dinner menu click here.

[/expandsub3] [expandsub3 title=”Can I view a sample breakfast menu online?”]

Great Beginnings
Grapefruit
Banana
Melon in Season (Honeydew/Canteloupe)
Orange
Grapefruit Sections
Baked Apple

Stewed Prunes
Chilled Juices
Orange
Grapefruit
Pineapple
Apple
Tomato
Prune

Cereals
Corn Flakes
Frosted Flakes
Special K
Sugar Pops
Raisin Bran
Rice Krispies
All Bran
40% Bran Flakes
Hot Oatmeal
Hot Cream of Wheat

Breakfast Entrees
Eggs Carnival:
Boiled, Scrambled, Fried, Poached on Toast, Eggs Benedict
Buttermilk Pancakes
French Toast
Lox n’ Bagels

Omelette Eggsceptionale
Plain, Ham, Cheese, Ham and Cheese, Smoked Whitefish
Low-Cholesterol Egg Substitute Available Upon Request (Egg Beaters)

On the Side
Corned Beef Hash
Sliced Breakfast Ham
Hickory-Smoked Sliced Bacon
Hominy Grits
Hash Browns
Breakfast Link Pork Sausages

From the Bakery
Danish
Croissants
Muffins
Plain and Raisin English Muffins
Bagels
White, Whole Wheat and Rye Toast

Beverages
Freshly Brewed Regular and Decaffeinated Coffee
Iced or Hot Herbal Teas
Milk
Skimmed Milk
Espresso
Cappuccino
Hot Chocolate

[/expandsub3] [expandsub3 title=”Can I make reservations in the Dining Room?”]

Dining preferences (early or late; traveling companions) can be requested by the travel agent or guest at the time of booking. No requests are guaranteed and all are subject to availability. By popular request, all dining rooms are smoke-free.

Table size, the table number and dining time will be confirmed upon boarding the ship.

Confirmed Dining

At time of booking, Carnival guests will be able to confirm their preferred dining choice. If their preference is not available, they may confirm an alternate choice and be waitlisted for their preferred choice. Waitlists will be cleared prior to sailing and guests will be notified by email.

Your Time Dining is available fleetwide. Click here for more information.

[/expandsub3] [expandsub3 title=”Do you provide meals and snacks in the Youth Programs?”]

Camp Carnival will be closed every sea day for lunch. On port days, children whose parents are off exploring the port will be provided a lunch at 12:00 pm. Camp Carnival will ask parents to pick up their children for lunch if they are onboard the ship. Check the Camp Carnival activity schedule for menu.

Camp Carnival offers dinner every night of the cruise (except the first night) in the Lido Deck Restaurant. A variety of foods will be offered for the children consisting of different menu each evening that has been prepared by our professional Chef’s. Some of the options are: pasta, quesadilla, chicken nuggets, grilled cheese sandwich, fish fingers, fried mozzarella, macaroni & cheese, vegetables, fruits and desserts. Each night offers a different menu, check the Camp Carnival activity schedule for each night’s specific menu.

Within the Dining Rooms the children’s menu features a variety of kids’ favorites, including hamburgers, hot dogs, chicken nuggets, French fries, pizza, and banana splits, along with a “daily junior special” offering something new and different each day. The menus are included on the back page of a fun coloring/activity book featuring word finds, mazes, tic-tac-toe, crossword puzzles, connect the dots and other games. Crayons are also provided.

Due to severe food allergies and USPH requirements no outside food can be brought into the Youth Programs facilities. Light snacks may be provided for some specific activities. Activities with snacks offered will be specified in the Activity Schedules.

[/expandsub3] [expandsub3 title=”How do I plan the dining for my group?”]

On a ship there are several options for dining. Breakfast and lunch are offered in the main dining room, casual dining buffet style in what we call the Lido deck area, or complimentary room service. Dinner has those same options but some ships also have a reservations-only supper club. You will select a set dining time for your group and also choose the tables your group will use for the duration of the cruise. Attendees have the options of dining together at these table for all meals, or if they choose they can partake in the other dining options. Many of our guests tend to dine together in their assigned dining room for dinner, choosing casual dining for other meals (breakfast and lunch) so they can enjoy ports-of-call or the other options available on board.

[/expandsub3] [expandsub3 title=”How do I request a table for two?”]

At this time our reservation system is not designed to take table size request. Please note that all dining assignments are processed by the Maitre’d prior to embarkation. While they will try their best to accommodate any special requests made on board, this cannot be guaranteed.

[/expandsub3] [expandsub3 title=”I had to book my guests through individual reservations can I give dining pairings for them?”]

The group dining department will only provide tables for individual reservation traveling with parties of 21 cabins or more. You can send an email to [email protected].

[/expandsub3] [expandsub3 title=”Can I get a dining chart sent to me for my group?”]

At this time dining charts are only sent out to the largest group on that sailing.

[/expandsub3] [expandsub3 title=”Can I just send over my dining request to the groups department without contacting any one?”]

This is not recommended. Each ship and dining room is uniquely different and changes are always made to improve the dining experience. Please contact our dining department to ensure you are not sending in a request that cannot be accommodated.

[/expandsub3] [expandsub3 title=”Will the group dining department contact me to finalize my group dining?”]

No, we request that you contact the group dining department to set up table sizes and location for the group after the group has been paid in full and no later than 4 to 6 weeks prior to sail date.

[/expandsub3] [expandsub3 title=”Can you clear the dining waitlist for certain guest?”]

No, the dining waitlist clears the guest in the order of their book date. We cannot manually override the system.

[/expandsub3] [expandsub3 title=”Can my group hold extra seats just in case some of the waitlisted guests clear?”]

No, The dining department will set the group up with the exact amount of seats that are confirmed for the group.

[/expandsub3] [expandsub3 title=”How do I change the dining time for my group guests?”]

Effective March 1, all travel agents can make changes to the guest dining time online at bookccl.com.

[/expandsub3] [expandsub3 title=”Which Carnival ships have the Steakhouse?”]

The Steakhouse

With an elegant, but fun-filled, relaxed and somewhat casual atmosphere and a menu that includes steakhouse favorites, the Steakhouse is guaranteed to be a favorite dining spot. For a nominal fee of $35 USD per person, guests can take in the atmosphere and enjoy the amazing culinary creations of our chefs.

The fee includes an appetizer, entrée, dessert and the wait staffs’ gratuity; additional gratuities are optional and may be extended in cash or to the guest’s Sail & Sign Account, at the guest’s discretion. The fee does not include any beverage that is normally ordered through the bar service such as wine, liquor, soda and bottled water. The $35 USD fee also applies to children.

The Steakhouse is an alternative to eating in the Main Dining Room or the Lido Restaurant, open daily, 5:30pm-9:30pm.

The dress code for the Steakhouse is Cruise Elegant (Jeans permitted on Cruise Casual evenings).

Available on the following ships:

Carnival Spirit – Nouveau Restaurant

Carnival Pride – David’s Steakhouse

Carnival Legend – The Golden Fleece Steakhouse

Carnival Miracle – Nick and Nora’s Steakhouse

Carnival Conquest – The Point Steakhouse

Carnival Glory – Emerald Room Steakhouse

Carnival Liberty – Diamonds Steakhouse

Carnival Valor – Scarlett’s Steakhouse

Carnival Freedom – Sun King Steakhouse

Carnival Splendor – The Pinnacle Steakhouse

Carnival Dream – The Chef’s Art Steakhouse

Carnival Magic – Prime Steakhouse

Carnival Breeze – Fahrenheit 555 Steakhouse

Carnival Sunshine – Fahrenheit 555 Steakhouse

[/expandsub3] [expandsub3 title=”Can I change my dining preference once onboard?”]

Guest’s who wish to change their dining after they are onboard, must see the Maitre d’ to see if any changes will be possible.

[/expandsub3] [expandsub3 title=”If the dining time I want is not available, what should I do?”]

Confirm for the available dining time and waitlist for your preferred dining time.

[/expandsub3] [expandsub3 title=”When will I find out if my waitlisted dining time has been confirmed?”]

An automatic email notification will be sent to the email address listed in the profile of the booking. The email will give the group booking number, the ship, sail date, the name of the guest and confirmed dining time.

[/expandsub3] [expandsub3 title=”How does Your Time Dining work?”]

Your Time dining allows you to dine in the main dining room, at your leisure, anytime between 5:45 p.m. and 9:30 p.m. Guests are seated first-come, first-serve, depending on party size. In most cases, guests are accommodated within 20 minutes. However, pagers are provided if all tables are occupied so guests can relax elsewhere on the ship until their table is ready. Due to the limited number of large table availability, parties with greater than 10 guests may need to be accommodated at different tables and in different areas of the dining room.

[/expandsub3] [expandsub3 title=”Can a guest select different dining times for different nights?”]

Dining assignment will remain the same for the duration of the cruise unless the guest is confirmed for “Your Time Dining”.

[/expandsub3] [/expand] [expand title=”Dining Reservations” rel=”dining”] [expandsub3 title=”What is Cucina del Capitano?”]

Carnival Magic’s Cucina del Capitano

Cucina del Capitano, “The Captain’s Kitchen”, is a homage to Carnival’s rich Italian lineage. All of the Carnival captains are Italian and many Carnival ships, including the Carnival Magic are built in Italy.

Cucina del Capitano is a delicious dinner-time option with made-to-order Italian favorites in comfortable, relaxed surroundings. Guests can dine on hand-made pastas, risotto and fresh-from-the-oven Italian specialties, many served family style and complemented by a wine list specializing in Italian vintages. Many of the dishes and recipes were hand-selected by Carnival’s captains.

Framed archival photographs, many from the captains’ personal collections, table arrangements that invite conversation, wood-beam ceilings and ornate wrought ironwork recreate the ambiance of a cozy Italian home, while warm, attentive service makes diners feel like they are part of the family. Truly an unforgettable dining experience.

Cucina del Capitano is an alternative to eating in the Main Dining Room or the Lido Restaurant, open daily for dinner.

There is a nominal per-guest fee, which includes the entire meal, except for any beverage that is normally ordered through the bar service (like beer, wine, liquor, soda and bottled water).

[/expandsub3] [expandsub3 title=”How can I be sure if I am confirmed on the shore excursions I want?”]

When you book your shore excursions online you will be able to view and print your order summary. This summary will contain all necessary information regarding the excursions you have purchased, including: the confirmation number, the total cost of the order and which guests are participating in each excursion booked. It is recommended that you print your order summary as proof of purchase and bring it with you on your cruise.

[/expandsub3] [expandsub3 title=”Why Book with Carnival for Shore Excursions?”]

Reliable and Reputable. Yes, you have to take all of these into account, and we are happy to say that Carnival’s shore excursion providers*are reliable, reputable, and required to carry insurance. Carnival has chosen the selected providers because these providers enjoy the best reputation in their respective ports. These shore excursion providers know that Carnival’s guests expect a positive, fun-filled excursion.

Variety, Quality and Value. Whether your idea of a fun day in port is a relaxing, exhilarating or an educational activity, Carnival sells a wide variety of quality excursions for every type of cruiser. We continuously monitor prices to make sure that all of our guests are enjoying the best possible excursion for the best value. There are never any surprises with extra “hidden” fees.

Confidentiality. Since all your shore excursions are charged or credited if pre-purchased, to your on board account, you will not have to share your credit card information with anyone you are not familiar with.

Hassle Free. With Carnival there is always a course of action that you can follow if something does not go exactly as planned; should there be a weather delay or an unexpected change of itinerary, our professional team on board will assist with any changes needed.

*The shore excursions sold by Carnival are owned and operated by independent contractors over whom Carnival exercises no control.

[/expandsub3] [expandsub3 title=”What is offered in the main dining rooms?”]

Main Dining Rooms

Guests dining in the two main dining rooms will have their choice of six different appetizers and soups, two salads and six entrees each night. Also, Carnival Classics selections, including char-broiled steak, grilled chicken and pasta dishes, along with a decadent dessert menu offering six different selections, including the cruise industry’s most popular dessert — the Warm Chocolate Melting Cake — will be offered nightly.

For those seeking more health-conscious cuisine, dining room menus feature Spa Carnival Fare selections, delicious, guilt-free items that are lower in calories, cholesterol, sodium and fat content. Vegetarian choices and children’s menus are available, as well.

[/expandsub3] [expandsub3 title=”Can I cancel or add to my shore tour order?”]

Online

Orders must be cancelled online and no cancellation charges will be assessed if done prior to the pre-sail cut-off time (11:30pm, the evening prior to the cruise departure). Any cancellations done afterwards must be handled on board.

In the event of pre-sailing, online cancellations, a full refund will automatically be posted to the credit card used to secure the order.

Please allow 5-7 business days for the credit to reflect on your account.

On board

After the pre-sails cut off date, cancellations must be handled on board and cancellation charges are as follows:

25% charge once on board

100% charge if cancellation within 24 hours of arrival in port

Refunds less cancellation charges will be applied in the form of a credit to the guest’s Sail & Sign account.

Sail & Sign credit balances will be paid to the guest in the form of a Carnival check at the end of the voyage.

[/expandsub3] [expandsub3 title=”Should I make Steakhouse reservations for my cabin prior to boarding?”]

Reservations are recommended ahead of time but guests are welcome to go to the Steakhouse and be seated as per availability.

Steakhouse reservations can be requested prior to your cruise on carnival.com. Just login/register or access your booking by Clicking here. Go to My Cruise Manager and select Plan Activities from the “To-Do List” section. Once in the Plan Activities section if your ship has a steakhouse you will see steakhouse section with the option to submit a reservation request. Requested dates and times are on a first come, first serve basis. If the requested time is not available, the next available time slot will be assigned. At this time, we do not send out confirmations prior to the cruise indicating that the dinner reservation has been confirmed. The guest will be notified once on board.

*Please note not all ships have a steakhouse

[/expandsub3] [expandsub3 title=”How do I make advance Steak House Reservations?”]

The Group Event Planning Department can assist guests booked through the Groups Department that would like to make advance Steakhouse Reservations. A minimum of 11 guests is required. Contact the Group Event Planning Department at [email protected].

Please provide us with your preferred date, time and party size.

NOTE: All other guests can request Steak House reservations in advance by clicking here and accessing your cruise. Once you’re in My Cruise Manager, simply select Plan Activities within the To-Do section. Here you’ll have the option of submitting an online reservation request.

Reservation Requests are only available for ships that offer Steak House restaurants: Carnival Spirit, Carnival Pride, Carnival Legend, Carnival Miracle, Carnival Conquest, Carnival Glory, Carnival Liberty, Carnival Valor, Carnival Freedom, Carnival Splendor, Carnival Dream, Carnival Magic, Carnival Breeze and Carnival Sunshine.

[/expandsub3] [expandsub3 title=”What are the different dining options?”]

Satisfy Every Appetite

Carnival Cuisine Breakfast, lunch or dinner – Carnival’s Your Choice Dining means lots of great food choices for you. If it’s popular for breakfast, we have it. And with so many activities to work up a midday appetite, we have even more ways to satisfy it. Try full service in the main restaurant, or if you want more fun in the sun, the sea view bistro’s flexible hours and casual T-shirt-and-shorts dress code, make it the perfect choice.

The best way to begin an evening at sea is in an elegant atmosphere, delighting in delicious food, gracious service and sparkling conversation. We also offer Spa Carnival selections, which are big in taste but low in fat, sodium and cholesterol.

Your Choice Dining

  • Early Dining (6:00 pm)
  • Late Dining (8:15 pm)
  • Your Time Dining (5:45 – 9:30 pm)

More Delicious Options

  • Casual Dining
  • Steakhouse Dining*
  • 24-Hour Stateroom Service
  • Sushi Bar
  • European-Style Cafe

Sample Menus

Dinner Menu

Steakhouse Menu

*Steakhouse available only on select ships. See details

[/expandsub3] [expandsub3 title=”Who can I contact about my shore excursion order or payment?”]

If you are having trouble with your order or payment, please contact the eSolutions Desk. They are available Monday through Friday from 9am to 11pm (EST), and Saturdays and Sundays from 9am to 8pm (EST). You may contact them by calling 1-800-845-2599 or by email at [email protected].

[/expandsub3] [expandsub3 title=”Why are some of the shore excursions I saw while browsing www.carnival.com unavailable for me to purchase?”]

While browsing the site, you are able to view details for all shore excursions within a destination and port regardless of ship or itinerary. You are only able to purchase shore excursions that are offered for the specific itinerary you have booked.

[/expandsub3] [expandsub3 title=”How can I cancel a shore tour online?”]

In order to cancel a shore excursion order please follow the steps below.

  • Login or access your booking by going to https://secure.carnival.com/BookedGuest/
  • Once in My Cruise Manager select View Details to view specific information about your cruise vacation.
  • Click on the MY ACTIVITIES tab which will display the excursion purchased.
  • Then click on the VIEW ORDER link on the right hand side.
  • User will be directed to the MODIFY ORDER page.
  • Select the guest(s) that wish to be removed by checking their respective boxes on the right hand side.
  • Complete the contact information located below.
  • Click on CONFIRM CHANGES to remove guest or to cancel excursion.

[/expandsub3] [expandsub3 title=”Who can pre-book shore tours?”]

Travel agents are not compensated (with commission) to assist with shore excursion orders but may do so for their client.

  • Fully deposited cruise booking
  • Cabin level booking number
  • Internet access/email account
  • Registered with techspo.co
  • Credit cards for payment:
  • Visa / Visa debit card
  • MasterCard / MasterCard debit card
  • The American Express Card
  • The Discover Card

[/expandsub3] [expandsub3 title=”What happens after I purchase my shore tours prior to sailing?”]

Guest’s will be able to view and print:

A shore excursion confirmation with an order number.
A full itinerary/schedule of all shore excursions booked for all guests on the booking.
Orders can be cancelled or added online, without cancellation charges, until the cut off date (2 days prior to sailing).
Shore excursion tickets are delivered to the guests’ stateroom prior to embarkation.

Click Here to browse shore tours.

[/expandsub3] [expandsub3 title=”When can I book shore tours?”]

Shore tours can be booked up until 1 day prior to sailing.

After the online Pre-Sail, the remaining inventory will be available on the departure day on board the ship. Due to availability, it is strongly suggested that guests take advantage of ordering their shore excursions in advance, online, in order to avoid disappointment once on board.

Click Here to browse shore tours.

[/expandsub3] [expandsub3 title=”What is confirmed dining and what are the dining times?”]

At time of booking, Carnival guests will be able to confirm their preferred dining choice. If their preference is not available, they may confirm an alternate choice and be waitlisted for their preferred choice. Waitlists will be cleared prior to the sailing and guests will be notified by email. Parties traveling together who are waitlisted will be cleared for the same dining time.

Lunch and dinner are also available bistro-style on the Lido Deck. Spirit-class, Conquest-class, Carnival Splendor as well as the Dream-class ships have the added convenience of a reservations-recommended steakhouse (nominal $30 fee per person will apply).

By popular request, all dining rooms are now smoke-free.

Breakfast & Lunch

Breakfast: 7:45 AM – 9:00 AM

Lunch: Noon – 1:30 PM

For breakfast and lunch, the main dining rooms are organized as “open seating,” where you may come and go as you please during the set hours and are not obligated to sit at your assigned table.

Breakfast times vary by ship; the times above are provided as a general guideline. Please check your daily Capers for exact times. You can also enjoy a continental breakfast in your stateroom until 10:00 AM or a limited breakfast menu on deck.

Dinner

Early Seating: 6:00 PM

Late Seating: 8:15 PM

*Your Time: 5:45 to 9:30 PM

*Prefer a little flexibility? No reservations required. Your Time dining allows you to dine in the main dining room, at your leisure, anytime between 5:45 p.m. and 9:30 p.m. Guests are seated first-come, first-serve, depending on party size. In most cases, guests are accommodated within 20 minutes. However, pagers are provided if all tables are occupied so guests can relax elsewhere on the ship until their table is ready. Due to the limited number of large table availability, parties with greater than 10 guests may need to be accommodated at different tables.

Dining times are subject to change.

[/expandsub3] [expandsub3 title=”Can I view a sample luncheon menu online?”]

Luncheon Menu – Day 1

Starters and Salads

California Roll
SC Caribbean Pepper Pot
Chilled Avocado Soup
SC Medley of Garden and Field Greens

Main Courses

Mongolian Steak Salad
Oven Fresh Sun Dried Tomato Baguette
Spaghetti Zia Tereasa
SC Pan Fried Fillet of King Clip Nicoise
V Vegetable Fajitas
Create your Own Burger

Desserts
Strawberry Banana Mousse
Chocolate Gateau
Creme Carmel
Ice Coupe Black Forest
Ice Cream – Vanilla, Chocolate, Strawberry
Sherbet – Orange, Pineapple

Luncheon Menu – Day 2

Starters and Salads
SC Seasonal Fruit Platter
Jamaican Red Bean Soup
Chilled Curried Apple Soup
Medley of Garden and Field Greens

Main Courses
Chicken Caesar Salad
SC Oven Fresh Focaccia
V Spinach and Ricotta Cheese Ravioli
Fish n’ Chips
Barbecued Baby Back Ribs
Create Your Own Burger

Desserts
Lemon Mousse
German Chocolate Cake
Bread Pudding Chantilly
Ice Coupe Belle Helene
Ice Cream – Vanilla, Chocolate, Strawberry
Sherbet – Orange, Pineapple

Luncheon Menu – Day 3

Starters and Salads
Antipasto
Old Fashioned German Lentil Soup
SC Chilled Orange Sory
SC Medley of Garden and Field Greens

Main Courses
Neptunes Chefs Salad
Oven Fresh Whole Wheat Baguette
SC Hay and Straw
Pan Fried Fillet of Idaho Rainbow Trout Almondine
Chinese Pepper Steak
Create Your Own Burger

Desserts
Gingerbread Cake
Apple Hollander
Tropical Fruit Terrine
Chocolate Sundae
Ice Cream – Vanilla, Chocolate, Strawberry
Sherbet – Orange, Pineapple

Luncheon Menu – Day 4

Starters and Salads
Fried Calamari Rings
SC Cream of Spinach Soup
Chilled Essence of Fennel and Celery
SC Medley of Garden and Field Greens

Main Courses
Nicoise Salad
Philly Steak Sandwich
Linguini Gigetto
SC Salmon Paillard
Chicken Parmigiana
Create Your Own Burger

Desserts
SC Pina Colada Cake
Chocolate Eclair
Grand Marnier Cheesecake
Ice Coupe Jacques
Ice Cream – Vanilla, Chocolate, Strawberry
Sherbet – Orange, Pineapple

SC – Spa Carnival Cuisine: These items are lower in calories, sodium, cholesterol and fat. Salads are prepared with diet dressing. Desserts are are prepared with Sweet’n Low or NutraSweet instead of sugar.
V – Vegetarian Entrees

[/expandsub3] [expandsub3 title=”Can I view a sample dinner menu online?”]

Great Beginnings
Grapefruit
Banana
Melon in Season (Honeydew/Canteloupe)
Orange
Grapefruit Sections
Baked Apple

Stewed Prunes
Chilled Juices
Orange
Grapefruit
Pineapple
Apple
Tomato
Prune

Cereals
Corn Flakes
Frosted Flakes
Special K
Sugar Pops
Raisin Bran
Rice Krispies
All Bran
40% Bran Flakes
Hot Oatmeal
Hot Cream of Wheat

Breakfast Entrees
Eggs Carnival:
Boiled, Scrambled, Fried, Poached on Toast, Eggs Benedict
Buttermilk Pancakes
French Toast
Lox n’ Bagels

Omelette Eggsceptionale
Plain, Ham, Cheese, Ham and Cheese, Smoked Whitefish
Low-Cholesterol Egg Substitute Available Upon Request (Egg Beaters)

On the Side
Corned Beef Hash
Sliced Breakfast Ham
Hickory-Smoked Sliced Bacon
Hominy Grits
Hash Browns
Breakfast Link Pork Sausages

From the Bakery
Danish
Croissants
Muffins
Plain and Raisin English Muffins
Bagels
White, Whole Wheat and Rye Toast

Beverages
Freshly Brewed Regular and Decaffeinated Coffee
Iced or Hot Herbal Teas
Milk
Skimmed Milk
Espresso
Cappuccino
Hot Chocolate

[/expandsub3] [expandsub3 title=”Can I view a sample breakfast menu online?”]

Great Beginnings
Grapefruit
Banana
Melon in Season (Honeydew/Canteloupe)
Orange
Grapefruit Sections
Baked Apple
Stewed Prunes
Chilled Juices
Orange
Grapefruit
Pineapple
Apple
Tomato
Prune

Cereals
Corn Flakes
Frosted Flakes
Special K
Sugar Pops
Raisin Bran
Rice Krispies
All Bran
40% Bran Flakes
Hot Oatmeal
Hot Cream of Wheat

Breakfast Entrees
Eggs Carnival:
Boiled, Scrambled, Fried, Poached on Toast, Eggs Benedict
Buttermilk Pancakes
French Toast
Lox n’ Bagels

Omelette Eggsceptionale
Plain, Ham, Cheese, Ham and Cheese, Smoked Whitefish
Low-Cholesterol Egg Substitute Available Upon Request (Egg Beaters)

On the Side
Corned Beef Hash
Sliced Breakfast Ham
Hickory-Smoked Sliced Bacon
Hominy Grits
Hash Browns
Breakfast Link Pork Sausages

From the Bakery
Danish
Croissants
Muffins
Plain and Raisin English Muffins
Bagels
White, Whole Wheat and Rye Toast

Beverages
Freshly Brewed Regular and Decaffeinated Coffee
Iced or Hot Herbal Teas
Milk
Skimmed Milk
Espresso
Cappuccino
Hot Chocolate

[/expandsub3] [expandsub3 title=”Can I make reservations in the Dining Room?”]

Dining preferences (early or late; traveling companions) can be requested by the travel agent or guest at the time of booking. No requests are guaranteed and all are subject to availability. By popular request, all dining rooms are smoke-free.

Table size, the table number and dining time will be confirmed upon boarding the ship.

Confirmed Dining

At time of booking, Carnival guests will be able to confirm their preferred dining choice. If their preference is not available, they may confirm an alternate choice and be waitlisted for their preferred choice. Waitlists will be cleared prior to sailing and guests will be notified by email.

Your Time Dining is available fleetwide. Click here for more information.

[/expandsub3] [expandsub3 title=”Do you provide meals and snacks in the Youth Programs?”]

Camp Carnival will be closed every sea day for lunch. On port days, children whose parents are off exploring the port will be provided a lunch at 12:00 pm. Camp Carnival will ask parents to pick up their children for lunch if they are onboard the ship. Check the Camp Carnival activity schedule for menu.

Camp Carnival offers dinner every night of the cruise (except the first night) in the Lido Deck Restaurant. A variety of foods will be offered for the children consisting of different menu each evening that has been prepared by our professional Chef’s. Some of the options are: pasta, quesadilla, chicken nuggets, grilled cheese sandwich, fish fingers, fried mozzarella, macaroni & cheese, vegetables, fruits and desserts. Each night offers a different menu, check the Camp Carnival activity schedule for each night’s specific menu.

Within the Dining Rooms the children’s menu features a variety of kids’ favorites, including hamburgers, hot dogs, chicken nuggets, French fries, pizza, and banana splits, along with a “daily junior special” offering something new and different each day. The menus are included on the back page of a fun coloring/activity book featuring word finds, mazes, tic-tac-toe, crossword puzzles, connect the dots and other games. Crayons are also provided.

Due to severe food allergies and USPH requirements no outside food can be brought into the Youth Programs facilities. Light snacks may be provided for some specific activities. Activities with snacks offered will be specified in the Activity Schedules.

[/expandsub3] [expandsub3 title=”How do I plan the dining for my group?”]

On a ship there are several options for dining. Breakfast and lunch are offered in the main dining room, casual dining buffet style in what we call the Lido deck area, or complimentary room service. Dinner has those same options but some ships also have a reservations-only supper club. You will select a set dining time for your group and also choose the tables your group will use for the duration of the cruise. Attendees have the options of dining together at these table for all meals, or if they choose they can partake in the other dining options. Many of our guests tend to dine together in their assigned dining room for dinner, choosing casual dining for other meals (breakfast and lunch) so they can enjoy ports-of-call or the other options available on board.

[/expandsub3] [expandsub3 title=”How do I request a table for two?”]

At this time our reservation system is not designed to take table size request. Please note that all dining assignments are processed by the Maitre’d prior to embarkation. While they will try their best to accommodate any special requests made on board, this cannot be guaranteed.

[/expandsub3] [expandsub3 title=”I had to book my guests through individual reservations can I give dining pairings for them?”]

The group dining department will only provide tables for individual reservation traveling with parties of 21 cabins or more. You can send an email to [email protected].

[/expandsub3] [expandsub3 title=”Can I just send over my dining request to the groups department without contacting any one?”]

This is not recommended. Each ship and dining room is uniquely different and changes are always made to improve the dining experience. Please contact our dining department to ensure you are not sending in a request that cannot be accommodated.

[/expandsub3] [expandsub3 title=”Will the group dining department contact me to finalize my group dining?”]

No, we request that you contact the group dining department to set up table sizes and location for the group after the group has been paid in full and no later than 4 to 6 weeks prior to sail date.

[/expandsub3] [expandsub3 title=”Can you clear the dining waitlist for certain guest?”]

No, the dining waitlist clears the guest in the order of their book date. We cannot manually override the system.

[/expandsub3] [expandsub3 title=”Can my group hold extra seats just in case some of the waitlisted guests clear?”]

No, The dining department will set the group up with the exact amount of seats that are confirmed for the group.

[/expandsub3] [expandsub3 title=”How do I change the dining time for my group guests?”]

Effective March 1, all travel agents can make changes to the guest dining time online at bookccl.com.

[/expandsub3] [expandsub3 title=”Which Carnival ships have the Steakhouse?”]

The Steakhouse

With an elegant, but fun-filled, relaxed and somewhat casual atmosphere and a menu that includes steakhouse favorites, the Steakhouse is guaranteed to be a favorite dining spot. For a nominal fee of $35 USD per person, guests can take in the atmosphere and enjoy the amazing culinary creations of our chefs.

The fee includes an appetizer, entrée, dessert and the wait staffs’ gratuity; additional gratuities are optional and may be extended in cash or to the guest’s Sail & Sign Account, at the guest’s discretion. The fee does not include any beverage that is normally ordered through the bar service such as wine, liquor, soda and bottled water. The $35 USD fee also applies to children.

The Steakhouse is an alternative to eating in the Main Dining Room or the Lido Restaurant, open daily, 5:30pm-9:30pm.

The dress code for the Steakhouse is Cruise Elegant (Jeans permitted on Cruise Casual evenings).

Available on the following ships:

Carnival Spirit – Nouveau Restaurant

Carnival Pride – David’s Steakhouse

Carnival Legend – The Golden Fleece Steakhouse

Carnival Miracle – Nick and Nora’s Steakhouse

Carnival Conquest – The Point Steakhouse

Carnival Glory – Emerald Room Steakhouse

Carnival Liberty – Diamonds Steakhouse

Carnival Valor – Scarlett’s Steakhouse

Carnival Freedom – Sun King Steakhouse

Carnival Splendor – The Pinnacle Steakhouse

Carnival Dream – The Chef’s Art Steakhouse

Carnival Magic – Prime Steakhouse

Carnival Breeze – Fahrenheit 555 Steakhouse

Carnival Sunshine – Fahrenheit 555 Steakhouse

[/expandsub3] [expandsub3 title=”Can I see online what dining room the group will be assigned to?”]

No, The dining room assignment will be noted on the Guest’s Sail and Sign card.

[/expandsub3] [expandsub3 title=”Can I change my dining preference once onboard?”]

Guest’s who wish to change their dining after they are onboard, must see the Maitre d’ to see if any changes will be possible.

[/expandsub3] [expandsub3 title=”If the dining time I want is not available, what should I do?”]

Confirm for the available dining time and waitlist for your preferred dining time.

[/expandsub3] [expandsub3 title=”When will I find out if my waitlisted dining time has been confirmed?”]

An automatic email notification will be sent to the email address listed in the profile of the booking. The email will give the group booking number, the ship, sail date, the name of the guest and confirmed dining time.

[/expandsub3] [expandsub3 title=”How do I cross reference a guest booked through individual reservations to dine with our group?”]

You will need to contact the groups dining department with the cross referenced booking number, these guest must be confirmed for the same dining time as the guest they wish to sit with in the group. Guest must also be booked through the same travel agency or booked directly with Carnival Cruise Lines.

[/expandsub3] [expandsub3 title=”How does Your Time Dining work?”]

Your Time dining allows you to dine in the main dining room, at your leisure, anytime between 5:45 p.m. and 9:30 p.m. Guests are seated first-come, first-serve, depending on party size. In most cases, guests are accommodated within 20 minutes. However, pagers are provided if all tables are occupied so guests can relax elsewhere on the ship until their table is ready. Due to the limited number of large table availability, parties with greater than 10 guests may need to be accommodated at different tables and in different areas of the dining room.

[/expandsub3] [expandsub3 title=”Can a guest select different dining times for different nights?”]

Dining assignment will remain the same for the duration of the cruise unless the guest is confirmed for “Your Time Dining”.

[/expandsub3] [expandsub3 title=”How can I book Shore Excursions and Tours for my group?”]

Make sure your group gets the most out of their cruise with Group Shore Excursions. Pre-paid Group Shore Excursions can be arranged for groups of eight cabins or more booked through the Groups Department (minimum 16 guests pre – paid on any one give tour). You may contact us after your group has finalized but no later than 30 days prior to sailing. For more information regarding a Pre-paid Group Shore Excursion, please contact our Group Event Planning Department via email at [email protected].

[/expandsub3] [/expand] [expand title=”Menus” rel=”dining”] [expandsub3 title=”What is offered in the main dining rooms?”]

Main Dining Rooms

Guests dining in the two main dining rooms will have their choice of six different appetizers and soups, two salads and six entrees each night. Also, Carnival Classics selections, including char-broiled steak, grilled chicken and pasta dishes, along with a decadent dessert menu offering six different selections, including the cruise industry’s most popular dessert — the Warm Chocolate Melting Cake — will be offered nightly.

For those seeking more health-conscious cuisine, dining room menus feature Spa Carnival Fare selections, delicious, guilt-free items that are lower in calories, cholesterol, sodium and fat content. Vegetarian choices and children’s menus are available, as well.

[/expandsub3] [expandsub3 title=”Do you provided menus in other languages?”]

Dining Menus can be obtained on all ships in the following languages:

Spanish

German

Italian

Japanese

French

Note: Subject to change.

[/expandsub3] [expandsub3 title=”Do you offer a Children’s Menu?”]

Carnival’s children’s menu is presented in a small booklet with a packet of crayons.

Fresh Fruit Cocktail

Peanut Butter Jelly Sandwich

Hamburger – Cheeseburger

Chicken Nuggets

Hot Dog

Pepperoni Pizza – Cheese Pizza

French Fries

From the Captain’s Sweet Treasure Chest

Chocolate Brownies

Ice Creams

Banana Split

Jello with Custard

Assorted Cookies

[/expandsub3] [expandsub3 title=”What is Spa Carnival Cuisine?”]

These items are lower in calories, sodium, cholesterol and fat. Salads are prepared with diet dressing. Desserts are are prepared with Sweet’n Low or NutraSweet instead of sugar.

[/expandsub3] [expandsub3 title=”Can I view a sample luncheon menu online?”]

Luncheon Menu – Day 1

Starters and Salads

California Roll
SC Caribbean Pepper Pot
Chilled Avocado Soup
SC Medley of Garden and Field Greens

Main Courses

Mongolian Steak Salad
Oven Fresh Sun Dried Tomato Baguette
Spaghetti Zia Tereasa
SC Pan Fried Fillet of King Clip Nicoise
V Vegetable Fajitas
Create your Own Burger

Desserts
Strawberry Banana Mousse
Chocolate Gateau
Creme Carmel
Ice Coupe Black Forest
Ice Cream – Vanilla, Chocolate, Strawberry
Sherbet – Orange, Pineapple

Luncheon Menu – Day 2

Starters and Salads
SC Seasonal Fruit Platter
Jamaican Red Bean Soup
Chilled Curried Apple Soup
Medley of Garden and Field Greens

Main Courses
Chicken Caesar Salad
SC Oven Fresh Focaccia
V Spinach and Ricotta Cheese Ravioli
Fish n’ Chips
Barbecued Baby Back Ribs
Create Your Own Burger

Desserts

Lemon Mousse

German Chocolate Cake

Bread Pudding Chantilly

Ice Coupe Belle Helene

Ice Cream – Vanilla, Chocolate, Strawberry

Sherbet – Orange, Pineapple

Luncheon Menu – Day 3

Starters and Salads

Antipasto

Old Fashioned German Lentil Soup

SC Chilled Orange Sory

SC Medley of Garden and Field Greens

Main Courses

Neptunes Chefs Salad

Oven Fresh Whole Wheat Baguette

SC Hay and Straw

Pan Fried Fillet of Idaho Rainbow Trout Almondine

Chinese Pepper Steak

Create Your Own Burger

Desserts

Gingerbread Cake

Apple Hollander

Tropical Fruit Terrine

Chocolate Sundae

Ice Cream – Vanilla, Chocolate, Strawberry

Sherbet – Orange, Pineapple

Luncheon Menu – Day 4

Starters and Salads

Fried Calamari Rings

SC Cream of Spinach Soup

Chilled Essence of Fennel and Celery

SC Medley of Garden and Field Greens

Main Courses

Nicoise Salad

Philly Steak Sandwich

Linguini Gigetto

SC Salmon Paillard

Chicken Parmigiana

Create Your Own Burger

Desserts

SC Pina Colada Cake

Chocolate Eclair

Grand Marnier Cheesecake

Ice Coupe Jacques

Ice Cream – Vanilla, Chocolate, Strawberry

Sherbet – Orange, Pineapple

SC – Spa Carnival Cuisine: These items are lower in calories, sodium, cholesterol and fat. Salads are prepared with diet dressing. Desserts are are prepared with Sweet’n Low or NutraSweet instead of sugar
.
V – Vegetarian Entrees

[/expandsub3] [expandsub3 title=”Can I view a sample dinner menu online?”]

To view a sample dinner menu click here.

[/expandsub3] [expandsub3 title=”Can I view a sample breakfast menu online?”]

Great Beginnings
Grapefruit
Banana
Melon in Season (Honeydew/Canteloupe)
Orange
Grapefruit Sections
Baked Apple

Stewed Prunes
Chilled Juices
Orange
Grapefruit
Pineapple
Apple
Tomato
Prune

Cereals
Corn Flakes
Frosted Flakes
Special K
Sugar Pops
Raisin Bran
Rice Krispies
All Bran
40% Bran Flakes
Hot Oatmeal
Hot Cream of Wheat

Breakfast Entrees
Eggs Carnival:
Boiled, Scrambled, Fried, Poached on Toast, Eggs Benedict
Buttermilk Pancakes
French Toast
Lox n’ Bagels

Omelette Eggsceptionale
Plain, Ham, Cheese, Ham and Cheese, Smoked Whitefish
Low-Cholesterol Egg Substitute Available Upon Request (Egg Beaters)

On the Side
Corned Beef Hash
Sliced Breakfast Ham
Hickory-Smoked Sliced Bacon
Hominy Grits
Hash Browns
Breakfast Link Pork Sausages

From the Bakery
Danish
Croissants
Muffins
Plain and Raisin English Muffins
Bagels
White, Whole Wheat and Rye Toast

Beverages
Freshly Brewed Regular and Decaffeinated Coffee
Iced or Hot Herbal Teas
Milk
Skimmed Milk
Espresso
Cappuccino
Hot Chocolate

[/expandsub3] [/expand]

[expand title=”Shore Excursion Preparations” rel=”shoreexcursion”] [expandsub4 title=”What is the Tour Operator’s Diving Policy?”]

Tour Operator’s Diving Policy: Due to the nature and level of physical exertion involved in diving excursions, certain excursions may not be appropriate for individuals with certain medical conditions such as asthma, heart conditions, high blood pressure or serious diabetes. This applies to scuba diving, Snuba, power snorkel, underwater scooter, and sea trek excursions. Tour Operators require that all guests be able to participate safely in the excursions. You will be required to sign a Medical Waiver/Liability Release form on board prior to your shore excursion. If you have any medical conditions that may affect your ability to participate safely in the diving excursion, please contact the Shore Excursion Department at [email protected] prior to booking your excursion.

[/expandsub4] [expandsub4 title=”How can I book shore excursions online?”]

In order to purchase a shore excursion order please follow the steps below.

  • Login or access your booking by going to https://secure.carnival.com/BookedGuest/
  • Once in My Cruise Manager select View Details to view specific information about your cruise vacation.
  • Click on the Plan Activities link within the “To- Do List” located on the top right of the page.
  • Then click on the Shore Excursions Add to Cart Button within the Plan Activities page.
  • Pick and choose what shore excursions are right for your cruise vacation.
[/expandsub4] [expandsub4 title=”Are the shore excursions guided?”]

Yes. All of the shore excursions sold through Carnival include an English-speaking guide except where otherwise noted in the excursion description.

[/expandsub4] [expandsub4 title=”Do I need to sign a waiver to participate in any of the shore excursions?”]

Yes. Some excursions require a waiver to be completed and signed before participation. These are usually the more active type excursions such as snorkeling, diving, kayaking, horseback riding, etc. These procedures are for your safety. Contact the Shore Excursion Manager onboard if you have any concerns.

[/expandsub4] [expandsub4 title=”How can I be sure if I am confirmed on the shore excursions I want?”]

When you book your shore excursions online you will be able to view and print your order summary. This summary will contain all necessary information regarding the excursions you have purchased, including: the confirmation number, the total cost of the order and which guests are participating in each excursion booked. It is recommended that you print your order summary as proof of purchase and bring it with you on your cruise.

[/expandsub4] [expandsub4 title=”Why Book with Carnival for Shore Excursions?”]

Reliable and Reputable. Yes, you have to take all of these into account, and we are happy to say that Carnival’s shore excursion providers*are reliable, reputable, and required to carry insurance. Carnival has chosen the selected providers because these providers enjoy the best reputation in their respective ports. These shore excursion providers know that Carnival’s guests expect a positive, fun-filled excursion.

Variety, Quality and Value. Whether your idea of a fun day in port is a relaxing, exhilarating or an educational activity, Carnival sells a wide variety of quality excursions for every type of cruiser. We continuously monitor prices to make sure that all of our guests are enjoying the best possible excursion for the best value. There are never any surprises with extra “hidden” fees.

Confidentiality. Since all your shore excursions are charged or credited if pre-purchased, to your on board account, you will not have to share your credit card information with anyone you are not familiar with.

Hassle Free. With Carnival there is always a course of action that you can follow if something does not go exactly as planned; should there be a weather delay or an unexpected change of itinerary, our professional team on board will assist with any changes needed.

*The shore excursions sold by Carnival are owned and operated by independent contractors over whom Carnival exercises no control.

[/expandsub4] [expandsub4 title=”Can I cancel or add to my shore tour order?”]

Online

Orders must be cancelled online and no cancellation charges will be assessed if done prior to the pre-sail cut-off time (11:30pm, the evening prior to the cruise departure). Any cancellations done afterwards must be handled on board.

In the event of pre-sailing, online cancellations, a full refund will automatically be posted to the credit card used to secure the order.

Please allow 5-7 business days for the credit to reflect on your account.

On board

After the pre-sails cut off date, cancellations must be handled on board and cancellation charges are as follows:

25% charge once on board

100% charge if cancellation within 24 hours of arrival in port

Refunds less cancellation charges will be applied in the form of a credit to the guest’s Sail & Sign account.

Sail & Sign credit balances will be paid to the guest in the form of a Carnival check at the end of the voyage.

[/expandsub4] [expandsub4 title=”Can I book my tours over the phone?”]

At this time shore excursions can only be purchased online prior to your cruise or once onboard. If you need assistance with how to book your shore tours online, please contact.

eSolutions – 800-845-2599

Monday – Friday 9:00am – 11:00pm EST Saturday and Sunday 9:00am – 8:00pm

Note: Promotional codes can only be redeemed online

[/expandsub4] [expandsub4 title=”What happens if I don’t want to participate in the snorkel portion of the tour?”]

For those excursions that include snorkel portions, participation is strictly optional. However, there is no discount taken off the price for the tour.

[/expandsub4] [expandsub4 title=”Can I receive calls while onboard?”]

Shore-to-Ship Communication

Friends and family may call guests on board via Sea Mobile Shore-to-Ship telephone service. The rate is $9.50 per minute from the United States; additional long distance charges may apply from outside the United States.

1-877-CCLSHIP (1-877-225-7447) – from the U.S

1-732-335-3284 – from outside the U.S

The caller needs to have available the ship name and the guest’s name. The charges will be applied to the caller’s credit card: MasterCard; Visa; American Express; The Discover Card; Diner’s Club.

For customer service please call:

1-866-459-9020 or 954-672-4428

e-mail: [email protected]

Customer Service Hours:

8:30am to 5:30pm Eastern Standard Time

For additional information Click Here

[/expandsub4] [expandsub4 title=”Will I see all of the wildlife and scenic attractions described in each excursion’s description?”]

Neither Carnival nor the tour operator can guarantee that you will see wildlife. Tour operators make every effort to fulfill an excursion’s description. However, weather, time of season, and other factors beyond our control can affect wildlife sightings and scenic views.

[/expandsub4] [expandsub4 title=”Will I miss the ship if I go on shore excursions?”]

One of the major advantages of participating in shore excursions sold through Carnival is that we closely monitor the excursion departures and returns. Therefore, we can assure you that even if there are unexpected delays on an excursion, your ship will be there when you return. Please be aware that if you make your own arrangements, or leave an organized excursion, you will be on your own and it will be up to you to make sure you return to your ship on time.

[/expandsub4] [expandsub4 title=”What type of ground transportation is used for shore excursions?”]

Standards of transportation vary considerably throughout the world. Air-conditioned equipment is requested, but is not always available. In some cases, the transportation used will be open-air safari buses, mini-vans, taxis or otherwise noted.

Guests wishing to travel with friends should all leave the ship together, as this will help the shore excursion staff allocate sufficient space in the same vehicle wherever possible.

Please note that motor coaches and other forms of transportation may require guests to climb 2 to 3 steps. Most, but not all motor coaches, can accommodate collapsible wheelchairs. Staff is not obligated to lift guests into or out of vehicles. Tendering may prevent guests in wheelchairs from going ashore at certain ports of call. For further information about specific excursions’ transportation accessibility, please look for the accessibility advisories online, represented by a blue wheelchair icon or see the Shore Excursion Manager onboard.

[/expandsub4] [expandsub4 title=”Is it possible to go shopping and participate in an excursion while in port?”]

Yes. Many of our excursions are only a few hours in duration, leaving you with plenty of time in most ports for shopping, sightseeing or even participating in another excursion. Also, many of our longer excursions include a shopping stop.

[/expandsub4] [expandsub4 title=”Are there any special requirements to participate in a helicopter excursion?”]

The Federal Aviation Administration requires guests’ weights and names for weight and balance calculations as well as flight manifesting. Any guest whose weight is 250 pounds or more will be required to purchase a seat and a half. You must purchase the specific helicopter excursion for guests over 250 pounds or you will be refused service. Once onboard you may see the Shore Excursion Manager for assistance.

[/expandsub4] [expandsub4 title=”Are there any requirements such as visas or inoculations when I visit certain ports?”]

As a reminder to our guests, kindly be advised that passport, visa and inoculation regulations may vary by destination and change from time to time. It is the sole responsibility of the guest to obtain and have available when necessary the appropriate valid travel and health documents such as passports, visas, vaccination certificates, etc., that are necessary for air travel, debarkation at the various ports of call and re-entry into the appropriate country of origin. We recommend that you visit your nearest consulate office or relevant web site for appropriate requirements.

[/expandsub4] [expandsub4 title=”Who can I contact about my shore excursion order or payment?”]

If you are having trouble with your order or payment, please contact the eSolutions Desk. They are available Monday through Friday from 9am to 11pm (EST), and Saturdays and Sundays from 9am to 8pm (EST). You may contact them by calling 1-800-845-2599 or by email at [email protected].

[/expandsub4] [expandsub4 title=”Where can I address questions regarding the operation of an excursion?”]

If you have an operational question about an excursion or you need additional information, please send an e-mail to [email protected]. Every effort will be made to provide you with feedback within 48-72 hours, with those queries requiring additional specific research possibly taking longer. Please be sure to include your ship and sail date in the subject line. And be sure to include any other specific information such as port name and exact excursion name in all correspondence.

[/expandsub4] [expandsub4 title=”How can I receive technical support if I am having trouble with this website?”]

For assistance with this website, or to report an issue of a technical nature, please contact the eSolutions Desk. They are available Monday through Friday from 9am to 11pm (EST), and Saturdays and Sundays from 9am to 8pm (EST). You may contact them by calling 1-800-845-2599 or by email at [email protected].

[/expandsub4] [expandsub4 title=”Why are some of the shore excursions I saw while browsing www.carnival.com unavailable for me to purchase?”]

While browsing the site, you are able to view details for all shore excursions within a destination and port regardless of ship or itinerary. You are only able to purchase shore excursions that are offered for the specific itinerary you have booked.

[/expandsub4] [expandsub4 title=”Can I take more than one shore excursion in each port of call?”]

Yes, depending on the length of each applicable shore excursion relative to the amount of time the ships stay in port. Make sure that you allow at least 30 minutes between each excursion.

[/expandsub4] [expandsub4 title=”What type of clothing should I wear on an excursion in a port?”]

It depends on the climate of the port. Given the warm climate and the more rustic conditions in the Caribbean and Central America, we strongly suggest that you wear light, casual clothing and comfortable, low-heeled walking shoes or sneakers. For any brief tropical showers you may encounter, you might want to bring a fold-up umbrella and a light jacket. We have placed a symbol next to the water-related excursion descriptions, for which we suggest you wear your bathing suit, cover-up and hat. Also, remember to bring sunscreen, a towel and a camera and to leave your valuables onboard, in your staterooms. For all golf excursions, collared shirts and either long pants or Bermuda-style shorts (no cut-offs, bathing suits, etc.) are required.

Given the fluctuating climate in Alaska, Canada, and New England, we strongly suggest you dress in layers – a shirt, sweater and light raincoat will do. This allows you to add or remove layers as needed. Wear comfortable, low-heeled walking shoes or sneakers, or sturdier shoes for activities such as hiking. You might want to bring a fold-up umbrella and a light jacket in your carry on.

Note: Cancellations due to weather are the determination of the tour operator only. See specific questions related to shore excursion cancellations.

[/expandsub4] [expandsub4 title=”Should I tip the tour guide?”]

Tipping is a discretionary matter. However, it is customary around the world, if you are pleased with their excursion, to tip the tour guide. A general rule of thumb is one dollar per person for a half-day excursion and two dollars per person for a full-day excursion.

[/expandsub4] [expandsub4 title=”Will my shore excursion orders change automatically, if I change my cruise booking to a different ship and/or sailing date?”]

If you have existing shore excursion orders and you change either ship or sail date, all shore excursion orders for your canceled cruise booking will automatically cancel and any payments will be refunded to the credit card used to pay for the shore excursion order. Please allow 3-5 business days for the credit to post to your account.

You will need to re-book shore excursions for your new ship and/or sail date by repeating the order process using your new cruise booking number. Keep in mind that new shore excursion bookings cannot be made online after the cut-off date for the new sailing. If you are within the cut-off window for the new sailing, you must purchase shore excursions once onboard. You will find a detailed listing of all available excursions for your cruise, along with a shore excursion order form and instructions on how to book excursions onboard. Some of our ships offer an interactive television system, which allows you to book your excursions from the convenience of your stateroom.

[/expandsub4] [expandsub4 title=”What if I do not have a cruise booking number?”]

You can always browse shore excursions online at techspo.co This will help you decide which of our exciting destinations you would like to visit. However, to make a shore excursion booking, you must first book a cruise and meet all deposit requirements for each of the guests for which you are booking shore excursions. At this point, you should receive your cruise booking number. If you have done so and still do not have a cruise booking number, please contact your Travel Agent or whoever assisted you with your cruise booking.

[/expandsub4] [expandsub4 title=”What is the cancellation and refund policy in the event of bad weather or unexpected circumstances? (Shore Excursions)”]

Certain excursions have minimum guest participation requirements and shore excursions may be cancelled or modified depending on the number of guests participating. In the event of cancellation or modification of an excursion, best efforts will be made to provide advance notice. Shore excursions may be cancelled by Carnival or the Tour Operator due to inclement weather conditions, or any other reason whatsoever. Full refunds will be made to guests who purchased excursions which get cancelled. If the shore excursions are cancelled prior to the sailing, you will receive a refund directly to the credit card used to pay for the shore excursion order. If the shore excursions are cancelled while onboard, the amount of the refund will be credited to your shipboard account.

[/expandsub4] [expandsub4 title=”Are there any special requirements to participate in a Certified Dive excursion?”]

An open-water scuba certification must be presented in order to participate in a certified dive excursion. Some dive operators will refuse to take divers who cannot provide proof of the date of their last dive or scuba review course. We recommend you bring a logbook or proof that you have recently completed a review course. If you are restricted from participating in a Certified Dive excursion, for lack of documentation, please see the Shore Excursion Manager onboard for alternatives.

There are certain medical conditions that may prevent your participation in a Beginner’s Scuba Diving excursion. You must complete the medical history form and the liability waiver/release form that will be provided either onboard, or by the tour operator at the beginning of the excursion.

There are several medical conditions that may prevent you from safely participating in a Certified Dive excursion. Having any of the following conditions would require that you are examined by a qualified physician and obtain written permission from that physician to participate in the excursion:

Heart disease or previous heart attack, diabetes, epilepsy or seizures, high blood pressure or taking medicine to control blood pressure, presently taking prescription medicines (with the exception of birth control), pregnancy, asthma or any form of lung disease, recent surgery, blackouts, sinus problems, fear of closed spaces, recurring migraine headaches, recurrent ear problems, and severe motion sickness.

Keep in mind that this is not a comprehensive list. For more information you should consult your physician.

[/expandsub4] [expandsub4 title=”Are there any special requirements to participate in a Beginner’s Scuba Diving or Snuba excursion?”]

Yes. There are certain medical conditions that may prevent your participation in a Beginner’s Scuba Diving or a Snuba excursion. You must complete the medical history form and the liability waiver/release form that will be provided either onboard, or by the tour operator at the beginning of the excursion.

There are several medical conditions that may prevent you from safely participating in a Beginner’s Scuba Diving excursion. Having any of the following conditions would require that you are examined by a qualified physician and obtain written permission from that physician to participate in the excursion:

Heart disease or previous heart attack, diabetes, epilepsy or seizures, high blood pressure or taking medicine to control blood pressure, presently taking prescription medicines (with the exception of birth control), pregnancy, asthma or any form of lung disease, recent surgery, blackouts, sinus problems, fear of closed spaces, recurring migraine headaches, recurrent ear problems, and severe motion sickness.

Keep in mind that this is not a comprehensive list. For more information you should consult your physician.

[/expandsub4] [expandsub4 title=”Are there any children’s prices for shore excursions?”]

Yes. Some excursions offer children’s prices for ages 4 through 12 and teen prices for children 13 through 18. Infants ages 3 and younger sitting on a parent’s lap and therefore not occupying a seat, are not charged for most shore excursions. These excursions are indicated with the “Infants Free” advisory. There are also some shore excursions that require that each guest purchase a ticket, regardless of age. This will be noted in the specific shore excursion’s description. If a parent would like their infant to occupy a seat, where it is not required, then the parent must purchase an excursion ticket for the infant at the published excursion price or child price, where available. Parents are also responsible for bringing a safety seat for their child if required.

[/expandsub4] [expandsub4 title=”Does Carnival own the tour companies in the ports and is it responsible for what happens on the shore excursions?”]

No. All of the shore excursions, including any related transportation, are operated by local independent companies and they are solely responsible for their products, excursions and any related transportation. We try to choose the most reputable companies available to provide your excursions. Carnival is not responsible for any losses, damage, death, injuries or claims whatsoever arising from, connected with, or related to any activities engaged in by guests while off of Carnival’s ships or tenders in any port of call. This includes all shore excursions, whether sold onboard or by third parties ashore. You will engage in all such activities off of the ship at your own risk.

Carnival neither supervises nor controls tour operators actions, nor makes any representation either expressed or implied as to their suitability. Carnival sells tickets for all excursions as a convenience to guests only. Tour operators, transportation providers, and their employees are neither agents nor employees of Carnival, not withstanding their use of any signage or clothing which may contain the name “Carnival” or other related trade names or logos.

[/expandsub4] [expandsub4 title=”Will I miss meals if I go on shore excursions?”]

When the ship is in port, the meal times are sometimes adjusted to accommodate the departure and return times of shore excursions booked through Carnival. On most ships, alternative dining is available so guests participating in shore excursions can dine at their convenience.

When booking a morning excursion and an afternoon excursion together, you should allow a minimum of one hour, rather than the suggested 30 minutes, in between excursions to enjoy a quick buffet lunch onboard. If the port requires tendering, you will need additional time for the transfer to and from shore side.

[/expandsub4] [expandsub4 title=”Which shore excursions are recommended for physically challenged guests?”]

It depends on the type and degree of the disability. In general, if guests are able to walk on their own, we recommend those excursions that are designated as easy or moderate activity. See specific excursion activity level icons.

If guests are non-ambulatory, we generally recommend independent transportation for their comfort and convenience. Our shore excursion staff can provide them with excursion suggestions. We also recommend that non-ambulatory guests be accompanied by someone who is able to assist them throughout the duration of the excursion. Some ports of call require tenders to go ashore, and that may preclude non-ambulatory guests from leaving the vessel

[/expandsub4] [expandsub4 title=”When will I receive my pre-paid shore excursion tickets?”]

Pre-paid shore excursion tickets will be delivered to your stateroom after sailing on the first evening of your cruise.

[/expandsub4] [expandsub4 title=”What if the shore excursion I am interested in is sold out?”]

Check back often. Unfortunately, it does happen that some of the more popular shore excursions will sell out. However, cancellations may occur from time to time. We recommend that you book all shore excursions as early as possible after booking your cruise and meeting all deposit requirements for each of the guests you are booking shore excursions. If an excursion is not available, you may want to search for alternate excursions within the same activity type or see the Shore Excursion Manager onboard to check for last minute cancellations. The option to wait list an excursion is not available at this time.

[/expandsub4] [expandsub4 title=”How do I make changes to shore excursion orders after the pre-sailing cut-off date?”]

Unfortunately, we no longer have access to any shore excursion orders after the 1 day cut-off date. Keep in mind that you will have up until 1 days prior to your sailing, unless otherwise noted in the excursion description, to make new shore excursion bookings, cancel all or part of existing shore excursion orders or change the designated contact person. In order to make any change to your shore excursion orders after the cut-off date, you will need to see the Shore Excursion Manager once you are onboard the ship. In the event of a cruise booking cancellation within the cut-off window, a full refund will automatically be posted to the credit card used to pay for the order.

[/expandsub4] [expandsub4 title=”How do I book and/or receive information on Carnival shore excursions?”]

You can visit techspo.co and browse through the shore excursions section online. Here you will find detailed information regarding the various shore excursions that may be offered at the destinations and ports your cruise visits. If you have a valid booking number, have met all deposit requirements for each guest you will be booking shore excursions for, but not yet within 3 days prior to your sailing, you may book online. Some excursions have a limited capacity so booking early may ensure that the excursions you want are available.

Upon boarding your ship, you will find a detailed listing of all available excursions for your cruise. You will also receive a shore excursion order form — listing all of the prices, departure times and meeting places for each excursion — as well as instructions on how to book these excursions onboard. Some of our ships offer an interactive television system, which allows you to book your excursions from the convenience of your stateroom.

[/expandsub4] [expandsub4 title=”Do I have to book a shore excursion through Carnival or can I go off on my own?”]

You are not obligated to book shore excursions through Carnival in order to leave the ship. Public transportation is available at each port. We suggest you visit your local library, bookstore or a pertinent web site to determine where you would like to go.

Carnival does not offer any alternatives from the established shore excursion program. All shore excursions sold through Carnival are coordinated with reputable tour operators and include all the most popular sites of interest.

One of the many benefits of booking excursions through Carnival is a guarantee that the ship will remain in port until all guests are back onboard. Carnival will not be aware of shore excursions that are booked independently. Also, keep in mind that some ports have visa requirements that may prevent you from venturing off on your own.

[/expandsub4] [expandsub4 title=”Can I purchase a shore excursion for the day I debark the ship?”]

Yes, in many ports of call, shore excursions have been designed for guests with late flights. You will see these listed under your debarkation port name. Please verify your flight time prior to booking this type of shore excursion.

[/expandsub4] [expandsub4 title=”Are there any age restrictions to participate in shore excursions?”]

For most excursions, there is no minimum age for children as long as they are accompanied by an adult. Unaccompanied guests must be 18 years of age or older. On some types of excursions, minimum age restrictions may apply and vary by excursion. Please see the specific excursion descriptions for details.

[/expandsub4] [expandsub4 title=”How can I cancel a shore tour online?”]

In order to cancel a shore excursion order please follow the steps below.

  • Login or access your booking by going to https://secure.carnival.com/BookedGuest/
  • Once in My Cruise Manager select View Details to view specific information about your cruise vacation.
  • Click on the MY ACTIVITIES tab which will display the excursion purchased.
  • Then click on the VIEW ORDER link on the right hand side.
  • User will be directed to the MODIFY ORDER page.
  • Select the guest(s) that wish to be removed by checking their respective boxes on the right hand side.
  • Complete the contact information located below.
  • Click on CONFIRM CHANGES to remove guest or to cancel excursion.
[/expandsub4] [expandsub4 title=”Who can pre-book shore tours?”]

Travel agents are not compensated (with commission) to assist with shore excursion orders but may do so for their client.

  • Fully deposited cruise booking
  • Cabin level booking number
  • Internet access/email account
  • Registered with techspo.co
  • Credit cards for payment:
  • Visa / Visa debit card
  • MasterCard / MasterCard debit card
  • The American Express Card
  • The Discover Card
[/expandsub4] [expandsub4 title=”What happens after I purchase my shore tours prior to sailing?”]

Guest’s will be able to view and print:

A shore excursion confirmation with an order number.

A full itinerary/schedule of all shore excursions booked for all guests on the booking.

Orders can be cancelled or added online, without cancellation charges, until the cut off date (2 days prior to sailing).

Shore excursion tickets are delivered to the guests’ stateroom prior to embarkation.

Click Here to browse shore tours.

[/expandsub4] [expandsub4 title=”How do I pre-book shore tours?”]

After fully depositing the cruise booking, guest’s may place pre-sailing orders online at https://www.carnival.com/ShoreExcursions.aspx
Guest’s must be registered on techspo.co and have their booking number added to their profile.

Only shore excursions relevant to the specific itinerary booked will be shown.

Desired selections can be booked and placed in “My Shopping Cart” for review.

Full credit card payment is due upon completion of the order process at “Check Out”. No checks or any other form of payment can be accepted.

A confirmation page with order number will be available online in a print friendly format.

[/expandsub4] [expandsub4 title=”When can I book shore tours?”]

Shore tours can be booked up until 1 day prior to sailing.

After the online Pre-Sail, the remaining inventory will be available on the departure day on board the ship. Due to availability, it is strongly suggested that guests take advantage of ordering their shore excursions in advance, online, in order to avoid disappointment once on board.

Click Here to browse shore tours.

[/expandsub4] [expandsub4 title=”What is the Behind the Fun tour?”]

Carnival’s “BEHIND THE FUN” Tour

Unique Insight into the Line’s Shipboard Operations

For those who want an insider’s look at the inner-workings of a Carnival “Fun Ship,” we’ve created Behind the Fun, a guided tour that provides guests with a unique insight into Carnival’s shipboard operations.

Behind the Fun is offered fleetwide. On cruises 6 days or longer, a 3.5-hour tour offers participants an extensive behind-the-scenes look at a wide range of shipboard venues that are normally off limits to guests. During the tour, key shipboard personnel, including the captain, chief engineer, chef de cuisine and other department heads, share their vast knowledge in their particular area of expertise. (On 3, 4 or 5 day cruises, a shortened version of the tour may be offered, running approximately 2 hours.)

Behind the Fun begins with a stop backstage in the main show lounge where participants can see exactly what goes into creating Carnival’s award-winning revues. The tour then moves on to normally restricted areas such as the laundry room, crew galley and dining room, crew gym and crew training center.

Next it’s on to the expansive main galley where talented culinary artists prepare upwards of 12,000 meals and snacks per day for Carnival’s guests. The tour also includes a visit to the ship’s bridge and engine control room, and informative Q&A sessions with the captain and chief engineer, respectively.

In addition to a comprehensive overview of Carnival’s shipboard operations, Behind the Fun participants receive a number of commemorative gifts, including a custom-made Behind the Fun baseball cap and lanyard, and even complimentary photos with the captain on the bridge.

Behind the Fun tours can only be booked onboard, through the ships’ Shore Excursion Desk. The cost is $95 USD per person and capacity is limited to 16 guests per tour. Guests must be 8 years old or older to participate; anyone under 18 must be accompanied by an adult.

General Information

  • Tours are conducted on the last sea day of each cruise.
  • Guests are not permitted to have cameras, cell phones or video recording equipment on the tour.
  • Guests must be 8 or older to participate; anyone under 18 must be accompanied by an adult.
  • The tour is approximately 3.5 hours for cruises 6 days or longer, with shorter versions possible, approximately 2 hours, for 3, 4 or 5 day cruises.
  • The tour can only be purchased during your cruise through the Shore Excursion Desk, please stop by once onboard for specific date/time and exact pricing.
[/expandsub4] [expandsub4 title=”What is the “How can I book Shore Excursions and Tours for my group?”]

Make sure your group gets the most out of their cruise with Group Shore Excursions. Pre-paid Group Shore Excursions can be arranged for groups of eight cabins or more booked through the Groups Department (minimum 16 guests pre – paid on any one give tour). You may contact us after your group has finalized but no later than 30 days prior to sailing. For more information regarding a Pre-paid Group Shore Excursion, please contact our Group Event Planning Department via email at [email protected].

[/expandsub4] [/expand] [expand title=”Shore Excursion Reservations” rel=”shoreexcursion”] [expandsub4 title=”What is the Tour Operator’s Diving Policy?”]

Tour Operator’s Diving Policy: Due to the nature and level of physical exertion involved in diving excursions, certain excursions may not be appropriate for individuals with certain medical conditions such as asthma, heart conditions, high blood pressure or serious diabetes. This applies to scuba diving, Snuba, power snorkel, underwater scooter, and sea trek excursions. Tour Operators require that all guests be able to participate safely in the excursions. You will be required to sign a Medical Waiver/Liability Release form on board prior to your shore excursion. If you have any medical conditions that may affect your ability to participate safely in the diving excursion, please contact the Shore Excursion Department at [email protected] prior to booking your excursion.

[/expandsub4] [expandsub4 title=”How can I book shore excursions online”]

In order to purchase a shore excursion order please follow the steps below.

  • Login or access your booking by going to https://secure.carnival.com/BookedGuest/
  • Once in My Cruise Manager select View Details to view specific information about your cruise vacation.
  • Click on the Plan Activities link within the “To- Do List” located on the top right of the page.
  • Then click on the Shore Excursions Add to Cart Button within the Plan Activities page.
  • Pick and choose what shore excursions are right for your cruise vacation.

[/expandsub4] [expandsub4 title=”Are the shore excursions guided?”]

Yes. All of the shore excursions sold through Carnival include an English-speaking guide except where otherwise noted in the excursion description.

[/expandsub4] [expandsub4 title=”Do I need to sign a waiver to participate in any of the shore excursions?”]

Yes. Some excursions require a waiver to be completed and signed before participation. These are usually the more active type excursions such as snorkeling, diving, kayaking, horseback riding, etc. These procedures are for your safety. Contact the Shore Excursion Manager onboard if you have any concerns.

[/expandsub4] [expandsub4 title=”How can I be sure if I am confirmed on the shore excursions I want?”]

When you book your shore excursions online you will be able to view and print your order summary. This summary will contain all necessary information regarding the excursions you have purchased, including: the confirmation number, the total cost of the order and which guests are participating in each excursion booked. It is recommended that you print your order summary as proof of purchase and bring it with you on your cruise.

[/expandsub4] [expandsub4 title=”Why Book with Carnival for Shore Excursions?”]

Reliable and Reputable. Yes, you have to take all of these into account, and we are happy to say that Carnival’s shore excursion providers*are reliable, reputable, and required to carry insurance. Carnival has chosen the selected providers because these providers enjoy the best reputation in their respective ports. These shore excursion providers know that Carnival’s guests expect a positive, fun-filled excursion.

Variety, Quality and Value. Whether your idea of a fun day in port is a relaxing, exhilarating or an educational activity, Carnival sells a wide variety of quality excursions for every type of cruiser. We continuously monitor prices to make sure that all of our guests are enjoying the best possible excursion for the best value. There are never any surprises with extra “hidden” fees.

Confidentiality. Since all your shore excursions are charged or credited if pre-purchased, to your on board account, you will not have to share your credit card information with anyone you are not familiar with.

Hassle Free. With Carnival there is always a course of action that you can follow if something does not go exactly as planned; should there be a weather delay or an unexpected change of itinerary, our professional team on board will assist with any changes needed.

*The shore excursions sold by Carnival are owned and operated by independent contractors over whom Carnival exercises no control.

[/expandsub4] [expandsub4 title=”Can I cancel or add to my shore tour order?”]

Online

Orders must be cancelled online and no cancellation charges will be assessed if done prior to the pre-sail cut-off time (11:30pm, the evening prior to the cruise departure). Any cancellations done afterwards must be handled on board.

In the event of pre-sailing, online cancellations, a full refund will automatically be posted to the credit card used to secure the order.

Please allow 5-7 business days for the credit to reflect on your account.

On board

After the pre-sails cut off date, cancellations must be handled on board and cancellation charges are as follows:

25% charge once on board

100% charge if cancellation within 24 hours of arrival in port

Refunds less cancellation charges will be applied in the form of a credit to the guest’s Sail & Sign account.

Sail & Sign credit balances will be paid to the guest in the form of a Carnival check at the end of the voyage.

[/expandsub4] [expandsub4 title=”Can I book my tours over the phone?”]

At this time shore excursions can only be purchased online prior to your cruise or once onboard. If you need assistance with how to book your shore tours online, please contact.

eSolutions – 800-845-2599

Monday – Friday 9:00am – 11:00pm EST Saturday and Sunday 9:00am – 8:00pm

Note: Promotional codes can only be redeemed online

[/expandsub4] [expandsub4 title=”What happens if I don’t want to participate in the snorkel portion of the tour?”]

For those excursions that include snorkel portions, participation is strictly optional. However, there is no discount taken off the price for the tour.

[/expandsub4] [expandsub4 title=”Can I receive calls while onboard?”]

Shore-to-Ship Communication

Friends and family may call guests on board via Sea Mobile Shore-to-Ship telephone service. The rate is $9.50 per minute from the United States; additional long distance charges may apply from outside the United States.

1-877-CCLSHIP (1-877-225-7447) – from the U.S

1-732-335-3284 – from outside the U.S

The caller needs to have available the ship name and the guest’s name. The charges will be applied to the caller’s credit card: MasterCard; Visa; American Express; The Discover Card; Diner’s Club.

For customer service please call:

1-866-459-9020 or 954-672-4428

e-mail: [email protected]

Customer Service Hours:

8:30am to 5:30pm Eastern Standard Time

For additional information Click Here

[/expandsub4] [expandsub4 title=”Will I see all of the wildlife and scenic attractions described in each excursion’s description?”]

Neither Carnival nor the tour operator can guarantee that you will see wildlife. Tour operators make every effort to fulfill an excursion’s description. However, weather, time of season, and other factors beyond our control can affect wildlife sightings and scenic views.

[/expandsub4] [expandsub4 title=”Will I miss the ship if I go on shore excursions?”]

One of the major advantages of participating in shore excursions sold through Carnival is that we closely monitor the excursion departures and returns. Therefore, we can assure you that even if there are unexpected delays on an excursion, your ship will be there when you return. Please be aware that if you make your own arrangements, or leave an organized excursion, you will be on your own and it will be up to you to make sure you return to your ship on time.

[/expandsub4] [expandsub4 title=”What type of ground transportation is used for shore excursions?”]

Standards of transportation vary considerably throughout the world. Air-conditioned equipment is requested, but is not always available. In some cases, the transportation used will be open-air safari buses, mini-vans, taxis or otherwise noted.

Guests wishing to travel with friends should all leave the ship together, as this will help the shore excursion staff allocate sufficient space in the same vehicle wherever possible.

Please note that motor coaches and other forms of transportation may require guests to climb 2 to 3 steps. Most, but not all motor coaches, can accommodate collapsible wheelchairs. Staff is not obligated to lift guests into or out of vehicles. Tendering may prevent guests in wheelchairs from going ashore at certain ports of call. For further information about specific excursions’ transportation accessibility, please look for the accessibility advisories online, represented by a blue wheelchair icon or see the Shore Excursion Manager onboard.

[/expandsub4] [expandsub4 title=”Is it possible to go shopping and participate in an excursion while in port?”]

Yes. Many of our excursions are only a few hours in duration, leaving you with plenty of time in most ports for shopping, sightseeing or even participating in another excursion. Also, many of our longer excursions include a shopping stop.

[/expandsub4] [expandsub4 title=”Are there any special requirements to participate in a helicopter excursion?”]

The Federal Aviation Administration requires guests’ weights and names for weight and balance calculations as well as flight manifesting. Any guest whose weight is 250 pounds or more will be required to purchase a seat and a half. You must purchase the specific helicopter excursion for guests over 250 pounds or you will be refused service. Once onboard you may see the Shore Excursion Manager for assistance.

[/expandsub4] [expandsub4 title=”Are there any requirements such as visas or inoculations when I visit certain ports?”]

As a reminder to our guests, kindly be advised that passport, visa and inoculation regulations may vary by destination and change from time to time. It is the sole responsibility of the guest to obtain and have available when necessary the appropriate valid travel and health documents such as passports, visas, vaccination certificates, etc., that are necessary for air travel, debarkation at the various ports of call and re-entry into the appropriate country of origin. We recommend that you visit your nearest consulate office or relevant web site for appropriate requirements.

[/expandsub4] [expandsub4 title=”Who can I contact about my shore excursion order or payment?”]

If you are having trouble with your order or payment, please contact the eSolutions Desk. They are available Monday through Friday from 9am to 11pm (EST), and Saturdays and Sundays from 9am to 8pm (EST). You may contact them by calling 1-800-845-2599 or by email at [email protected].

[/expandsub4] [expandsub4 title=”Where can I address questions regarding the operation of an excursion?”]

If you have an operational question about an excursion or you need additional information, please send an e-mail to [email protected]. Every effort will be made to provide you with feedback within 48-72 hours, with those queries requiring additional specific research possibly taking longer. Please be sure to include your ship and sail date in the subject line. And be sure to include any other specific information such as port name and exact excursion name in all correspondence.

[/expandsub4] [expandsub4 title=”How can I receive technical support if I am having trouble with this website?”]

For assistance with this website, or to report an issue of a technical nature, please contact the eSolutions Desk. They are available Monday through Friday from 9am to 11pm (EST), and Saturdays and Sundays from 9am to 8pm (EST). You may contact them by calling 1-800-845-2599 or by email at [email protected].

[/expandsub4] [expandsub4 title=”Why are some of the shore excursions I saw while browsing www.carnival.com unavailable for me to purchase?”]

While browsing the site, you are able to view details for all shore excursions within a destination and port regardless of ship or itinerary. You are only able to purchase shore excursions that are offered for the specific itinerary you have booked.

[/expandsub4] [expandsub4 title=”Can I take more than one shore excursion in each port of call?”]

Yes, depending on the length of each applicable shore excursion relative to the amount of time the ships stay in port. Make sure that you allow at least 30 minutes between each excursion.

[/expandsub4] [expandsub4 title=”What type of clothing should I wear on an excursion in a port?”]

It depends on the climate of the port. Given the warm climate and the more rustic conditions in the Caribbean and Central America, we strongly suggest that you wear light, casual clothing and comfortable, low-heeled walking shoes or sneakers. For any brief tropical showers you may encounter, you might want to bring a fold-up umbrella and a light jacket. We have placed a symbol next to the water-related excursion descriptions, for which we suggest you wear your bathing suit, cover-up and hat. Also, remember to bring sunscreen, a towel and a camera and to leave your valuables onboard, in your staterooms. For all golf excursions, collared shirts and either long pants or Bermuda-style shorts (no cut-offs, bathing suits, etc.) are required.

Given the fluctuating climate in Alaska, Canada, and New England, we strongly suggest you dress in layers – a shirt, sweater and light raincoat will do. This allows you to add or remove layers as needed. Wear comfortable, low-heeled walking shoes or sneakers, or sturdier shoes for activities such as hiking. You might want to bring a fold-up umbrella and a light jacket in your carry on.

Note: Cancellations due to weather are the determination of the tour operator only. See specific questions related to shore excursion cancellations.

[/expandsub4] [expandsub4 title=”Should I tip the tour guide?”]

Tipping is a discretionary matter. However, it is customary around the world, if you are pleased with their excursion, to tip the tour guide. A general rule of thumb is one dollar per person for a half-day excursion and two dollars per person for a full-day excursion.

[/expandsub4] [expandsub4 title=”Will my shore excursion orders change automatically, if I change my cruise booking to a different ship and/or sailing date?”]

If you have existing shore excursion orders and you change either ship or sail date, all shore excursion orders for your canceled cruise booking will automatically cancel and any payments will be refunded to the credit card used to pay for the shore excursion order. Please allow 3-5 business days for the credit to post to your account.

You will need to re-book shore excursions for your new ship and/or sail date by repeating the order process using your new cruise booking number. Keep in mind that new shore excursion bookings cannot be made online after the cut-off date for the new sailing. If you are within the cut-off window for the new sailing, you must purchase shore excursions once onboard. You will find a detailed listing of all available excursions for your cruise, along with a shore excursion order form and instructions on how to book excursions onboard. Some of our ships offer an interactive television system, which allows you to book your excursions from the convenience of your stateroom.

[/expandsub4] [expandsub4 title=”What if I do not have a cruise booking number?”]

You can always browse shore excursions online at techspo.co This will help you decide which of our exciting destinations you would like to visit. However, to make a shore excursion booking, you must first book a cruise and meet all deposit requirements for each of the guests for which you are booking shore excursions. At this point, you should receive your cruise booking number. If you have done so and still do not have a cruise booking number, please contact your Travel Agent or whoever assisted you with your cruise booking.

[/expandsub4] [expandsub4 title=”What is the cancellation and refund policy in the event of bad weather or unexpected circumstances? (Shore Excursions)”]

Certain excursions have minimum guest participation requirements and shore excursions may be cancelled or modified depending on the number of guests participating. In the event of cancellation or modification of an excursion, best efforts will be made to provide advance notice. Shore excursions may be cancelled by Carnival or the Tour Operator due to inclement weather conditions, or any other reason whatsoever. Full refunds will be made to guests who purchased excursions which get cancelled. If the shore excursions are cancelled prior to the sailing, you will receive a refund directly to the credit card used to pay for the shore excursion order. If the shore excursions are cancelled while onboard, the amount of the refund will be credited to your shipboard account.

[/expandsub4] [expandsub4 title=”Are there any special requirements to participate in a Certified Dive excursion?”]

An open-water scuba certification must be presented in order to participate in a certified dive excursion. Some dive operators will refuse to take divers who cannot provide proof of the date of their last dive or scuba review course. We recommend you bring a logbook or proof that you have recently completed a review course. If you are restricted from participating in a Certified Dive excursion, for lack of documentation, please see the Shore Excursion Manager onboard for alternatives.

There are certain medical conditions that may prevent your participation in a Beginner’s Scuba Diving excursion. You must complete the medical history form and the liability waiver/release form that will be provided either onboard, or by the tour operator at the beginning of the excursion.

There are several medical conditions that may prevent you from safely participating in a Certified Dive excursion. Having any of the following conditions would require that you are examined by a qualified physician and obtain written permission from that physician to participate in the excursion:

Heart disease or previous heart attack, diabetes, epilepsy or seizures, high blood pressure or taking medicine to control blood pressure, presently taking prescription medicines (with the exception of birth control), pregnancy, asthma or any form of lung disease, recent surgery, blackouts, sinus problems, fear of closed spaces, recurring migraine headaches, recurrent ear problems, and severe motion sickness.

Keep in mind that this is not a comprehensive list. For more information you should consult your physician.

[/expandsub4] [expandsub4 title=”Are there any special requirements to participate in a Beginner’s Scuba Diving or Snuba excursion?”]

Yes. There are certain medical conditions that may prevent your participation in a Beginner’s Scuba Diving or a Snuba excursion. You must complete the medical history form and the liability waiver/release form that will be provided either onboard, or by the tour operator at the beginning of the excursion.

There are several medical conditions that may prevent you from safely participating in a Beginner’s Scuba Diving excursion. Having any of the following conditions would require that you are examined by a qualified physician and obtain written permission from that physician to participate in the excursion:

Heart disease or previous heart attack, diabetes, epilepsy or seizures, high blood pressure or taking medicine to control blood pressure, presently taking prescription medicines (with the exception of birth control), pregnancy, asthma or any form of lung disease, recent surgery, blackouts, sinus problems, fear of closed spaces, recurring migraine headaches, recurrent ear problems, and severe motion sickness.

Keep in mind that this is not a comprehensive list. For more information you should consult your physician.

[/expandsub4] [expandsub4 title=”Are there any children’s prices for shore excursions?”]

Yes. Some excursions offer children’s prices for ages 4 through 12 and teen prices for children 13 through 18. Infants ages 3 and younger sitting on a parent’s lap and therefore not occupying a seat, are not charged for most shore excursions. These excursions are indicated with the “Infants Free” advisory. There are also some shore excursions that require that each guest purchase a ticket, regardless of age. This will be noted in the specific shore excursion’s description. If a parent would like their infant to occupy a seat, where it is not required, then the parent must purchase an excursion ticket for the infant at the published excursion price or child price, where available. Parents are also responsible for bringing a safety seat for their child if required.

[/expandsub4] [expandsub4 title=”Does Carnival own the tour companies in the ports and is it responsible for what happens on the shore excursions?”]

No. All of the shore excursions, including any related transportation, are operated by local independent companies and they are solely responsible for their products, excursions and any related transportation. We try to choose the most reputable companies available to provide your excursions. Carnival is not responsible for any losses, damage, death, injuries or claims whatsoever arising from, connected with, or related to any activities engaged in by guests while off of Carnival’s ships or tenders in any port of call. This includes all shore excursions, whether sold onboard or by third parties ashore. You will engage in all such activities off of the ship at your own risk.

Carnival neither supervises nor controls tour operators actions, nor makes any representation either expressed or implied as to their suitability. Carnival sells tickets for all excursions as a convenience to guests only. Tour operators, transportation providers, and their employees are neither agents nor employees of Carnival, not withstanding their use of any signage or clothing which may contain the name “Carnival” or other related trade names or logos.

[/expandsub4] [expandsub4 title=”Will I miss meals if I go on shore excursions?”]

When the ship is in port, the meal times are sometimes adjusted to accommodate the departure and return times of shore excursions booked through Carnival. On most ships, alternative dining is available so guests participating in shore excursions can dine at their convenience.

When booking a morning excursion and an afternoon excursion together, you should allow a minimum of one hour, rather than the suggested 30 minutes, in between excursions to enjoy a quick buffet lunch onboard. If the port requires tendering, you will need additional time for the transfer to and from shore side.

[/expandsub4] [expandsub4 title=”Which shore excursions are recommended for physically challenged guests?”]

It depends on the type and degree of the disability. In general, if guests are able to walk on their own, we recommend those excursions that are designated as easy or moderate activity. See specific excursion activity level icons.

If guests are non-ambulatory, we generally recommend independent transportation for their comfort and convenience. Our shore excursion staff can provide them with excursion suggestions. We also recommend that non-ambulatory guests be accompanied by someone who is able to assist them throughout the duration of the excursion. Some ports of call require tenders to go ashore, and that may preclude non-ambulatory guests from leaving the vessel

[/expandsub4] [expandsub4 title=”When will I receive my pre-paid shore excursion tickets?”]

Pre-paid shore excursion tickets will be delivered to your stateroom after sailing on the first evening of your cruise.

[/expandsub4] [expandsub4 title=”What if the shore excursion I am interested in is sold out?”]

Check back often. Unfortunately, it does happen that some of the more popular shore excursions will sell out. However, cancellations may occur from time to time. We recommend that you book all shore excursions as early as possible after booking your cruise and meeting all deposit requirements for each of the guests you are booking shore excursions. If an excursion is not available, you may want to search for alternate excursions within the same activity type or see the Shore Excursion Manager onboard to check for last minute cancellations. The option to wait list an excursion is not available at this time.

[/expandsub4] [expandsub4 title=”How do I make changes to shore excursion orders after the pre-sailing cut-off date?”]

Unfortunately, we no longer have access to any shore excursion orders after the 1 day cut-off date. Keep in mind that you will have up until 1 days prior to your sailing, unless otherwise noted in the excursion description, to make new shore excursion bookings, cancel all or part of existing shore excursion orders or change the designated contact person. In order to make any change to your shore excursion orders after the cut-off date, you will need to see the Shore Excursion Manager once you are onboard the ship. In the event of a cruise booking cancellation within the cut-off window, a full refund will automatically be posted to the credit card used to pay for the order.

[/expandsub4] [expandsub4 title=”How do I book and/or receive information on Carnival shore excursions?”]

You can visit techspo.co and browse through the shore excursions section online. Here you will find detailed information regarding the various shore excursions that may be offered at the destinations and ports your cruise visits. If you have a valid booking number, have met all deposit requirements for each guest you will be booking shore excursions for, but not yet within 3 days prior to your sailing, you may book online. Some excursions have a limited capacity so booking early may ensure that the excursions you want are available.

Upon boarding your ship, you will find a detailed listing of all available excursions for your cruise. You will also receive a shore excursion order form — listing all of the prices, departure times and meeting places for each excursion — as well as instructions on how to book these excursions onboard. Some of our ships offer an interactive television system, which allows you to book your excursions from the convenience of your stateroom.

[/expandsub4] [expandsub4 title=”Do I have to book a shore excursion through Carnival or can I go off on my own?”]

You are not obligated to book shore excursions through Carnival in order to leave the ship. Public transportation is available at each port. We suggest you visit your local library, bookstore or a pertinent web site to determine where you would like to go.

Carnival does not offer any alternatives from the established shore excursion program. All shore excursions sold through Carnival are coordinated with reputable tour operators and include all the most popular sites of interest.

One of the many benefits of booking excursions through Carnival is a guarantee that the ship will remain in port until all guests are back onboard. Carnival will not be aware of shore excursions that are booked independently. Also, keep in mind that some ports have visa requirements that may prevent you from venturing off on your own.

[/expandsub4] [expandsub4 title=”Can I purchase a shore excursion for the day I debark the ship?”]

Yes, in many ports of call, shore excursions have been designed for guests with late flights. You will see these listed under your debarkation port name. Please verify your flight time prior to booking this type of shore excursion.

[/expandsub4] [expandsub4 title=”Are there any age restrictions to participate in shore excursions?”]

For most excursions, there is no minimum age for children as long as they are accompanied by an adult. Unaccompanied guests must be 18 years of age or older. On some types of excursions, minimum age restrictions may apply and vary by excursion. Please see the specific excursion descriptions for details.

[/expandsub4] [expandsub4 title=”How can I cancel a shore tour online?”]

In order to cancel a shore excursion order please follow the steps below.

  • Login or access your booking by going to https://secure.carnival.com/BookedGuest/
  • Once in My Cruise Manager select View Details to view specific information about your cruise vacation.
  • Click on the MY ACTIVITIES tab which will display the excursion purchased.
  • Then click on the VIEW ORDER link on the right hand side.
  • User will be directed to the MODIFY ORDER page.
  • Select the guest(s) that wish to be removed by checking their respective boxes on the right hand side.
  • Complete the contact information located below.
  • Click on CONFIRM CHANGES to remove guest or to cancel excursion.

[/expandsub4] [expandsub4 title=”Who can pre-book shore tours?”]

Travel agents are not compensated (with commission) to assist with shore excursion orders but may do so for their client.

  • Fully deposited cruise booking
  • Cabin level booking number
  • Internet access/email account
  • Registered with techspo.co
  • Credit cards for payment:
  • Visa / Visa debit card
  • MasterCard / MasterCard debit card
  • The American Express Card
  • The Discover Card

[/expandsub4] [expandsub4 title=”What happens after I purchase my shore tours prior to sailing?”]

Guest’s will be able to view and print:

A shore excursion confirmation with an order number.

A full itinerary/schedule of all shore excursions booked for all guests on the booking.

Orders can be cancelled or added online, without cancellation charges, until the cut off date (2 days prior to sailing).

Shore excursion tickets are delivered to the guests’ stateroom prior to embarkation.

Click Here to browse shore tours.

[/expandsub4] [expandsub4 title=”How do I pre-book shore tours?”]

After fully depositing the cruise booking, guest’s may place pre-sailing orders online at https://www.carnival.com/ShoreExcursions.aspx
Guest’s must be registered on techspo.co and have their booking number added to their profile.

Only shore excursions relevant to the specific itinerary booked will be shown.

Desired selections can be booked and placed in “My Shopping Cart” for review.

Full credit card payment is due upon completion of the order process at “Check Out”. No checks or any other form of payment can be accepted.

A confirmation page with order number will be available online in a print friendly format.

[/expandsub4] [expandsub4 title=”When can I book shore tours?”]

Shore tours can be booked up until 1 day prior to sailing.

After the online Pre-Sail, the remaining inventory will be available on the departure day on board the ship. Due to availability, it is strongly suggested that guests take advantage of ordering their shore excursions in advance, online, in order to avoid disappointment once on board.

Click Here to browse shore tours.

[/expandsub4] [expandsub4 title=”What is the Behind the Fun tour?”]

Carnival’s “BEHIND THE FUN” Tour

Unique Insight into the Line’s Shipboard Operations

For those who want an insider’s look at the inner-workings of a Carnival “Fun Ship,” we’ve created Behind the Fun, a guided tour that provides guests with a unique insight into Carnival’s shipboard operations.

Behind the Fun is offered fleetwide. On cruises 6 days or longer, a 3.5-hour tour offers participants an extensive behind-the-scenes look at a wide range of shipboard venues that are normally off limits to guests. During the tour, key shipboard personnel, including the captain, chief engineer, chef de cuisine and other department heads, share their vast knowledge in their particular area of expertise. (On 3, 4 or 5 day cruises, a shortened version of the tour may be offered, running approximately 2 hours.)

Behind the Fun begins with a stop backstage in the main show lounge where participants can see exactly what goes into creating Carnival’s award-winning revues. The tour then moves on to normally restricted areas such as the laundry room, crew galley and dining room, crew gym and crew training center.

Next it’s on to the expansive main galley where talented culinary artists prepare upwards of 12,000 meals and snacks per day for Carnival’s guests. The tour also includes a visit to the ship’s bridge and engine control room, and informative Q&A sessions with the captain and chief engineer, respectively.

In addition to a comprehensive overview of Carnival’s shipboard operations, Behind the Fun participants receive a number of commemorative gifts, including a custom-made Behind the Fun baseball cap and lanyard, and even complimentary photos with the captain on the bridge.

Behind the Fun tours can only be booked onboard, through the ships’ Shore Excursion Desk. The cost is $95 USD per person and capacity is limited to 16 guests per tour. Guests must be 8 years old or older to participate; anyone under 18 must be accompanied by an adult.

General Information

  • Tours are conducted on the last sea day of each cruise.
  • Guests are not permitted to have cameras, cell phones or video recording equipment on the tour.
  • Guests must be 8 or older to participate; anyone under 18 must be accompanied by an adult.
  • The tour is approximately 3.5 hours for cruises 6 days or longer, with shorter versions possible, approximately 2 hours, for 3, 4 or 5 day cruises.
  • The tour can only be purchased during your cruise through the Shore Excursion Desk, please stop by once onboard for specific date/time and exact pricing.

[/expandsub4] [expandsub4 title=”Can I make reservations in the Dining Room?”]

Dining preferences (early or late; traveling companions) can be requested by the travel agent or guest at the time of booking. No requests are guaranteed and all are subject to availability. By popular request, all dining rooms are smoke-free.

Table size, the table number and dining time will be confirmed upon boarding the ship.

Confirmed Dining

At time of booking, Carnival guests will be able to confirm their preferred dining choice. If their preference is not available, they may confirm an alternate choice and be waitlisted for their preferred choice. Waitlists will be cleared prior to sailing and guests will be notified by email.

Your Time Dining is available fleetwide. Click here for more information.

[/expandsub4] [expandsub4 title=”How do I request a table for two?”]

At this time our reservation system is not designed to take table size request. Please note that all dining assignments are processed by the Maitre’d prior to embarkation. While they will try their best to accommodate any special requests made on board, this cannot be guaranteed.

[/expandsub4] [/expand]

[expand title=”Cell Phone Use Onboard” rel=”thingstoknow”] [expandsub5 title=”Can I cancel or add to my shore tour order?”]

Online

Orders must be cancelled online and no cancellation charges will be assessed if done prior to the pre-sail cut-off time (11:30pm, the evening prior to the cruise departure). Any cancellations done afterwards must be handled on board.

In the event of pre-sailing, online cancellations, a full refund will automatically be posted to the credit card used to secure the order.

Please allow 5-7 business days for the credit to reflect on your account.

On board

After the pre-sails cut off date, cancellations must be handled on board and cancellation charges are as follows:

25% charge once on board

100% charge if cancellation within 24 hours of arrival in port

Refunds less cancellation charges will be applied in the form of a credit to the guest’s Sail & Sign account.

Sail & Sign credit balances will be paid to the guest in the form of a Carnival check at the end of the voyage.

[/expandsub5] [expandsub5 title=”Can I book my tours over the phone?”]

At this time shore excursions can only be purchased online prior to your cruise or once onboard. If you need assistance with how to book your shore tours online, please contact.

eSolutions – 800-845-2599

Monday – Friday 9:00am – 11:00pm EST Saturday and Sunday 9:00am – 8:00pm

Note: Promotional codes can only be redeemed online

[/expandsub5] [expandsub5 title=”Can I receive calls while onboard?”]

Shore-to-Ship Communication

Friends and family may call guests on board via Sea Mobile Shore-to-Ship telephone service. The rate is $9.50 per minute from the United States; additional long distance charges may apply from outside the United States.

1-877-CCLSHIP (1-877-225-7447) – from the U.S

1-732-335-3284 – from outside the U.S

The caller needs to have available the ship name and the guest’s name. The charges will be applied to the caller’s credit card: MasterCard; Visa; American Express; The Discover Card; Diner’s Club.

For customer service please call:

1-866-459-9020 or 954-672-4428

e-mail: [email protected]

Customer Service Hours:

8:30am to 5:30pm Eastern Standard Time

For additional information Click Here

[/expandsub5] [expandsub5 title=”What are the cancellation/refund policies for pre-booked spa services?”]

Cancellation/Refund Policies – Spa

For online cancellations that occur 7 full days or more prior to the sailing date, a full refund will automatically be posted to the credit card that was used to pay for the spa treatment. This policy is effective regardless of whether or not the person who purchased the spa treatment is sailing. Please allow 7-10 business days for the credit to post to your account.

No changes can be made within 7 days prior to sailing (the “cut-off date”). If you need to make changes after the cut-off date, you must wait until after boarding the ship and see the Spa Manager onboard in the spa. Once onboard, any refunds will be made to the Sail & Sign account of the spa order contact person’s Sail & Sign account, not the original credit card used to secure the online order. This applies even in the event that spa treatments were purchased as a gift by someone who is not sailing.
In the event of a cruise booking cancellation, a full refund will automatically be posted to the original credit card used to pay for the spa treatment order. This is providing that the cancellation is prior to the cut-off date. If the designated contact person on a spa order must cancel from their cruise booking, any remaining guests on the booking who are sailing would like to retain the spa order, a new contact person needs to be assigned. If a designated contact person cancels and does not reassign the responsibility, all of the associated spa orders will automatically cancel and be refunded.

Onboard Cancellation Policy: Please give us 24 hours notice before canceling your appointments or your Sail & Sign account will be subject to a 50% charge of the spa treatment cost.

[/expandsub5] [expandsub5 title=”Can I call home while on board?”]

For our guest’s convenience, the ship’s telecommunications network offers direct dialing via satellite from the staterooms telephone. This is available 24 hours a day regardless of the ship’s location. This service is closed on the final day of the cruise at 4:00AM. The rate is $1.99 USD per minute, and charges are billed to the guest’s on board Sail and Sign Card. Since all communication is via satellite, the charges apply to all calls including calling cards, credit cards, 800 toll-free numbers and collect calls.

[/expandsub5] [expandsub5 title=”Can I use my cell phone on the ship?”]

Yes, cell phone service is available on all ships in the Carnival fleet. While your ship is at sea, the cellular system is activated and you can make and receive calls, send and receive text messages, as well as view emails and browse the Internet with over 300 carriers worldwide. International roaming rates apply and are set and billed by your home carrier. Charges will appear on your regular cell phone bill. Please contact your carrier before your cruise to check rates for each service, to determine if there are any special discount offers, and to ensure your plan allows you to roam. For more information, visit techspo.co

[/expandsub5] [expandsub5 title=”What is the cancellation policy for weddings on board?”]

Written cancellation MUST be received in our office by the date specified below if you wish to cancel your wedding. Weddings must be canceled separately from your cruise.
Cancellation policy is as follows:

  • Full refund if canceled 76 days prior to sailing
  • $150.00 USD cancellation charge 75 to 46 days prior to sailing
  • 50% of total wedding charges 45 to 8 days prior to sailing
  • No refund if canceled within 7 days of sailing

Carnival’s Wedding Department reserves the right to cancel or reschedule any wedding at any time and for any reason whatsoever without prior notice, and shall not be held liable for any inconvenience to guests by reason of such cancellation or rescheduling.

Sales Tax: All weddings taking place in any U.S. port are subject to sales tax.

Hurricane Season: “Hurricane Season” is defined as June 10th through November 10th. In the event any of our regular home ports or out ports is under hurricane or tropical storm watch or warning, and your wedding cannot take place, we will reschedule your wedding to another port, or cancel your wedding. In the event your wedding cannot take place, you will be fully refunded.

[/expandsub5] [expandsub5 title=”What is the cruise cancellation policy?”]

Cruise Cancellation Policy:

Length of Cruise 2, 3, 4, and 5 day

Days Prior to Sailing

Up to 61 days

60 to 46 days

45 to 30 days

29 to 15 days

14 days or less

Departure Charge (Per Guest)

None (except for Cruise-To-Nowhere and Early Saver Fares*)

Deposit^

Deposit or 50% of Total Fare, whichever is greater

Deposit or 75% of Total Fare, whichever is greater

100% of Total Fare

6 Day or longer cruises (Including Alaska and Hawaii)

Up to 76 days

75 to 56 days

55 to 30 days

29 to 15 days

14 days or less

None (except for Early Saver Fares*)

Deposit

Deposit or 50% of Total Fare, whichever is greater

Deposit or 75% of Total Fare, whichever is greater

100% of Total Fare

Europe cruises, Panama Canal cruises & Transpacific cruises 7,9,12,14 & 17 day.

Up to 91 days

90 to 56 days

55 to 30 days

29 to 15 days

14 days or less

None (except for Early Saver Fares*)

Deposit

Deposit or 50% of Total Fare, whichever is greater

Deposit or 75% of Total Fare, whichever is greater

100% of Total Fare

Note: Should cancellation charges apply, guests who purchased Carnival’s Cruise Vacation Protection — including the new Cancel for Any Reason feature — may be eligible for a refund of, or credits towards, the otherwise non-refundable value of their prepaid cruise vacation. Refer to the plan description for specific terms, conditions and exclusions.

Total Fare is defined as Cruise Fare, Air Fare Supplement, Transfer Services and Pre-/Post-Cruise Vacation Packages.

*The deposit is non-refundable.

^For Cruises-To-Nowhere, the cancellation charge is 25% of the total fare.

Government fees/taxes are excluded from cancellation penalties.

For special 3/4/5th guest rates, if the cancellation penalty exceeds the rate, the penalty will be equivalent to that rate. Reservations will be held until 30 minutes prior to departure without risk of automatic cancellation.

No refunds will be made in the event of “no shows”. We recommend the purchase of trip cancellation insurance.

[/expandsub5] [/expand] [expand title=”Internet Use Onboard” rel=”thingstoknow”] [expandsub5 title=”What fees apply to use my cell phone while on board?”]

Carnival Cruise Lines, through agreement with Wireless Maritime Services, proudly offers an advanced roaming network on board Carnival Cruise Lines ships, allowing you to make and receive calls while at sea using your own mobile phone and telephone number.

International roaming charges will be conveniently billed to you by your home mobile carrier. Mobile phone service will be available for use while the ship is at sea.

Service Requirements

The mobile networks on your ship are accessible by most mobile phones. The WMS mobile network – www.cellularatsea.com – is accessible by most mobile phones supporting both GSM and CDMA technologies. CDMA users should ensure their phone is set to allow roaming.

You must have service with one of the more than 340 carriers worldwide that have a roaming agreement with Wireless Maritime Services. Not all prepaid phones are currently supported.
When the ship is sailing out of range of band-based mobile phone networks, mobile phone service will still be available. When the ship is in port, you can connect to local roaming networks as permitted by your home mobile carrier.

Calls to USA, Canada and the Caribbean

Dial “1”, the area code and number just as you would at home

Calls to Other Countries

Dial “+”, the country code and the full number (Verizon Wireless/Sprint users dial “011”, the country code and the full number).

GPRS Data Service

If your home carrier supports GPRS data service, you can use mobile phone service with compatible GPRS data capable devices to check email, surf the web and share photos while traveling just as you would at home. Charges will be conveniently billed to you by your home mobile carrier.

Checking Voicemail

Most users will be able to check their messages by pressing and holding the “1” key. Please note that some home mobile carriers charge for messages deposited to and retrieved from voicemail while a customer is roaming. Please contact your home carrier customer service with any questions about your voicemail.

Text Messaging

If your home mobile carrier supports GSM, text messaging service is available on compatible GSM devices. Address your text message to your North American number with “1”, the area code and number.

As a courtesy to other guests, please set your ringer to vibrate and avoid loud conversations while in public areas.

Charges, Billing and Customer Service

Rates for usage of your cellular phone are determined by your home mobile carrier. Please note that calls to 800, 888, 866 and 877 numbers are not toll free. You will be billed by your home mobile carrier for your international roaming usage on your regular mobile phone bill. It can take up to 60 days for charges acquired while using your cellular phone at these times to appear on your phone bill. For more information, please contact your home mobile carrier customer service.

[/expandsub5] [expandsub5 title=”Can I call my family while onboard?”]

For our guest’s convenience, the ship’s telecommunications network offers direct dialing via satellite from the staterooms telephone. This is available 24 hours a day regardless of the ship’s location. This service is closed on the final day of the cruise at 4:00AM. The rate is $1.99 USD per minute, and charges are billed to the guest’s on board Sail and Sign Card. Since all communication is via satellite, the charges apply to all calls including calling cards, credit cards, 800 toll-free numbers and collect calls.

[/expandsub5] [expandsub5 title=”If I bring my own laptop, do I need to pay for the internet service onboard?”]

Internet Café / Wireless Internet Services

To keep you connected while at sea, satellite Internet access is available via WiFi throughout the vessel and in the Internet Café.

Internet Café

The Internet Café is open 24-hours and features individual terminals where you can surf the Web, chat online, and access your private e-mail account (Gmail, AOL, Hotmail, Juno, Yahoo, etc.)

Wireless Users – Laptops and other WiFi equipped devices

Got a laptop, an iPad, or a netbook? Got 802.11 a/b/g/n wireless capability (that’s just geek speak for WiFi)?

The Wireless Internet Service is compatible with a Wireless 802.11b card, which is the industry standard. You may use your personal laptop while onboard, your iPhone and all other WiFi equipped devices and most software installed on them without restrictions. VPN access on the other hand is restricted to connections of the type, which are not IPSec or PPTP connections. Kindly discuss your VPN limitations with your company’s IT department if you are planning to work while sailing. We are not able to change your settings onboard.

Pricing

Instructions on how to create an account and pricing details are present on-screen in the Internet Café or on your laptop once you connect to Carnival WiFi. Internet pricing is identical, whether you are using the Internet Café terminals, your own laptop or other wireless devices. All Internet charges will be billed directly to your onboard “Sail & Sign” account.

Time Plans offer guests the opportunity to enjoy a lower per-minute rate. These Time Plans are transferable between Internet Café terminals and personal laptops/wireless devices, can be used anytime throughout the cruise until disembarkation and don’t have to be used in a single session. No refund will be provided for unused minutes.

Upgrading a pre-selected pricing option is not available and plans and prices are subject to change.

  • 480 minutes for $159 USD
  • 240 minutes for $89 USD
  • 120 minutes for $59 USD
  • 45 minutes for $29 USD
  • Pay As You Go: $0.75/min

Printing – available in the Internet Café at $0.50 USD/job

Activation fee – a one-time $3.95 USD charge applies to each user on their first login only.

Boarding Passes – you can check in online and print your boarding passes in the Internet Café; please note, regular printing and online time charges apply.

Before You Go

Get the most from your cruise Internet time and your trip — make sure you’re powered up and prepared before you board the ship with this handy pre-cruise checklist. Here are a few things you want to remember to pack for your cruise:

  • WiFi enabled laptop and mobile devices
  • Power supply for each of the devices you are bringing with you
  • A charged battery for your trip to the ship
  • Data cables to transfer pictures
  • Headphones
  • Laptop privacy screens

Best Practices

  • Email – Convert your email settings to basic; you will have a better experience with less graphic intense content. Most email providers have a lite version of their service optimized for low-bandwidth users.
  • Mobile websites – most websites nowadays offer a mobile interface; they are leaner, less graphic intense alternatives to their main page. Mobile pages load quicker via the leaner bandwidth available onboard and can be accessed regardless of your device: laptop, smart phone, tablet etc. A few examples:

www.M.Facebook.com

www.Touch.Facebook.com

www.M.Yahoo.com

  • Apps – consider using apps; they are tailored for your device and will improve your online experience
  • Browsers – Experiment with alternate browsers for a faster experience: Chrome, Opera, Safari, Mozilla, Firefox
  • Remember to log out
  • Disconnect from WiFi – develop the habit of disconnecting from WiFi when ending your Internet session; leaving your device connected may slow other users’ Internet speed
  • Words associated with leaner content = faster loading time: mobile, text only, lite, no media, low resolution
  • Discuss VPN limitations with your company’s IT department prior to cruising; onboard personnel are not able to change your settings onboard.

NOTE:

Internet access via satellite is a significantly different experience than high-speed connections on shore. Onboard Internet access is not guaranteed at all times due to the nature of satellite communications, which are subject to occasional disruptions due to weather patterns and location.

Accessing E-mail and the Internet in the middle of the world’s oceans is a triumph of cutting edge satellite technology. Our investment into this technology matches some of the most prestigious companies in the world, but even so it cannot be as fast as your home broadband. This is because the data must be transmitted over a slower wireless signal to satellites 22,000 miles above the Earth, which then bounce the data back down to the exchange. At home the data is sent down your fast cable connection to your local exchange, just around the corner from your house. We are continually reviewing our investment to secure you as fast a connection as possible and challenge fjords, glaciers and other grand geographical locations, to provide you with as seamless and consistent a service as possible.

[/expandsub5] [/expand] [expand title=”Liquour and Beverage Policy” rel=”thingstoknow” id=”Airfares”] [expandsub5 title=”What is the “Cheers Beverage Program”?”]

CHEERS! Beverage Program

CHEERS! is now offered on ALL ships with the exception of the Carnival Imagination, Carnival Inspiration, Carnival Sensation and Carnival Spirit.

Under the CHEERS! Beverage Program, guests can enjoy a wide variety of wine, beer and spirits, along with sodas and non-alcoholic frozen cocktails throughout the voyage at one convenient, flat rate. The cost for this program is $49.95 per person, per day ($42.95 on cruises in Europe), plus a 15% gratuity added on at the time of purchase of the program.

Note: This program is not offered on 2-day cruises, charter cruises and at Half Moon Cay and Little Stirrup Cay.

Guests can sign up for CHEERS! at the Atrium Bar, Casino Bar or the bar at the main pool area. Here are the program details about our awesome new beverage program- CHEERS!

With the new purchase of this program, you will enjoy the ease and convenience of paying one flat price for your spirited beverages (yep, that’s with alcohol) all cruise long! At only $49.95 per person, per day ($42.95 on cruises in Europe), plus a 15% gratuity, this program is an amazing value! Simply use your newly-stickered Sail & Sign Card and you’re ready to enjoy!

Beverages included in the program are:

  • All spirits (including cocktails), as well as beer and wine by the glass with a $10.00 or lower menu price
  • Sodas and non-alcoholic frozen cocktails

In addition, guests who purchase CHEERS! are entitled to:

  • 25% discount off the menu price for bottled water
  • 25% discount off the menu price for any spirits or wine above $10.00 per drink
  • 25% discount off the menu price for wine and champagne by the bottle

Beverages excluded from the program are:

  • Non-alcoholic beverages other than soda and non-alcoholic frozen cocktails
  • Beverages promoted and sold in souvenir glasses
  • Bottles of liquor
  • Bottled water (offered at a 25% discount)
  • Wine and champagne by the bottle (offered at a 25% discount)
  • All spirits or wine above $10.00 per drink (offered at a 25% discount – drinks count toward the 15 drink total per 24 hour period)
  • Beverages offered at gangway while debarking
  • Beverages offered through room service as well as mini bars and/or other in-stateroom beverage programs
  • Sharing cocktails, floaters, pitchers, tubes and buckets
  • Beverages offered through Enomatic wine machines
  • Coffee beverages and food items
  • All other beverage-related programs including cookbooks and bar books, beverage seminars and classes, as well as cigars

The following restrictions apply:

  • Must be 21 years or older to purchase and agree not to give to minors
  • Each adult assigned to the same stateroom must purchase the program
  • Only one drink at a time may be ordered. No sharing is permitted
  • Applicable state and local taxes will be charged to the guest folio when this program is used within US waters
  • For ships sailing from Texas, due to state laws, CHEERS! cannot be purchased on embarkation day but will be available for purchase on the 2nd day of the cruise
  • Program allows for up to 15 alcoholic drinks per 24 hour period (6:00am-6:00am); once the limit is reached, the guest will not be served any additional alcoholic drinks
  • Program allows for unlimited soda and non-alcoholic frozen cocktails
  • Carnival reserves the right to refuse service for any reason
  • Program is non-refundable
  • Guests must purchase the program for the entire cruise – this program is not offered on a per day basis
  • The program cannot be used at Half Moon Cay or Little Stirrup Cay
  • The program is not available for purchase on Charter cruises
  • The program is not available for purchase on 2-day cruises

[/expandsub5] [expandsub5 title=”What is the Liquor and Beverage Policy?”]

A liquor and beverage consumption policy was created in order for Carnival to be able to control the liquor consumption of minors and the quantities consumed that lead to the disruptive behavior of others on board.

Liquor and Beverage Policy

Bringing Alcohol On Board – Embarkation Day:

Guests are prohibited from bringing alcoholic beverages on board. However, at the beginning of the cruise during embarkation day, guests (21 years of age and older) may bring on board one bottle (750ml) of wine or champagne, per person, only in their carry-on luggage. A $10 corkage fee per bottle will be charged should you wish to consume this wine in the main dining room; $14 corkage fee per bottle in the steakhouse. (A corkage fee is a charge exacted at a restaurant for every bottle of liquor served that was not bought on the premises)

On embarkation day, each guest may bring a small quantity of non-alcoholic beverages on board and only in their carry-on luggage. A small quantity is considered a maximum of 12 bottles and/or cans, 20 ounces each or less.

All alcohol/hard liquor/beer (sealed, unopened bottles/cans), wine/champagne over the allowable 1-bottle per guest (sealed, unopened bottles) or excessive quantities of non-alcoholic beverages (over 12 per person, sealed, unopened bottles/cans) will be confiscated and stored for safekeeping until the end of the voyage. The retained item(s) will be available for collection onboard in a designated location on the morning of debarkation. Unsealed liquids that are prohibited will be discarded, as well as any unclaimed items left after the voyage, and no compensation will be given in either case.

Large cooler restrictions:

Carnival Cruise Lines does not allow guests to bring large coolers on board its ships. However small, personal-sized coolers, no larger than 12”H x 12”L x 12”W for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage. Screening and movement of large coolers through embarkation is an impediment to the boarding and security screening process. Therefore, large coolers are not permitted as carry-on or checked luggage.

Ports-of-Call:

Alcoholic beverages of any kind purchased in any Port-of-Call will be retained at the gangway, stored on board and held by Carnival until the end of the voyage.

Gift Shops On Board:

Alcoholic beverages of any kind purchased in the ship’s gift shop will be stored on board and be retained by Carnival until the end of the voyage.

The Fun Shops or Room Service:

Alcohol orders made through The Fun Shops or Room Service are not permitted to be taken to any location outside of the approved delivery locations specified for those products at the time of purchase. These programs are designed for in-cabin entertaining or in-dining consumption only. Consumption in public areas is strictly prohibited.

Drinking Alcohol On Board:

The minimum age for the purchase and/or consumption of alcoholic beverages in the bars, lounges and gift shops is 21 years of age. In the event that Bar/Restaurant/Gift Shop staff are in question that a guest is less than 21 years old, they shall request picture identification, prior to serving the drink or selling the bottle of liquor.

Carnival reserves the right to refuse the sale of alcoholic beverages to anyone.

[/expandsub5] [/expand] [expand title=”Prepaid Gratuities / Tips” rel=”thingstoknow”] [expandsub5 title=”Does my Cruise package include prepaid gratuities?”]

Yes, your TECHSPO cruise package includes prepaid gratuities so you don’t have to worry about it when on board. The gratuities cover your dining room waiter and bus person, head waiter and Matrie d’ along with the room cleaning personnel.

[/expandsub5] [/expand] [expand title=”Safe in Stateroom” rel=”thingstoknow”] [expandsub5 title=”Safety and Security FAQ’s”]

When is the Security Briefing? (Muster Station Drill)

Safety Briefing – Muster Station Drill

Carnival Cruise Lines will implement a new Safety Briefing, formerly referred to as the “Boat Drill”. The new Safety Briefing will be rolled out throughout the fleet by the end of 2009.

According to SOLAS (Safety of Life at Sea), Chapter III, Regulations 19.2.2. and 19.2.3, whenever new passengers embark, a passenger Safety Briefing shall be given immediately before sailing or immediately after sailing. Passengers shall be instructed in the use of the lifejackets and the action to take in an emergency.

Therefore, when the signal for the Safety Briefing blares out, guests will no longer be required to go to their stateroom to collect their lifejackets. They will proceed directly to their assigned muster station from their location at that time.

The letter of the muster station to which the guest is assigned (according to stateroom number) is printed on the left bottom corner of the Guest’s Sail & Sign card. The guest will need to have the Sail & Sign card in hand during the Safety Briefing.

During the Safety Briefing, the Evacuation Personnel will be visible to all guests and demonstrate how to wear a lifejacket.

This new procedure will improve the guest’s experience and prevent unnecessary accidents due to hanging strings from the lifejackets as well as heat exhaustion at the muster stations during summer-type weather.

Do you have life jackets in all sizes?

Every Carnival ship contains a surplus of life jackets well above the total number of passengers and crew and above what is required by maritime law. Life jackets are located within passenger cabins and there are additional jackets at lifeboat stations and on board the lifeboats themselves. Life jackets are available in Adult, Child and Infant sizes.

What is the safety policy for children while at Youth Programs during emergencies?

All children 11 years of age and younger must wear a muster station wristband throughout the cruise. Wristbands are available from the Youth Staff or Guest Services. In the event of an emergency, children participating in Camp Carnival activities will be taken to a designated assembly area (this will vary from ship to ship). The children will be divided into the appropriate groups according to their muster station by the Youth Staff. During an emergency situation, the parents should collect their own life jackets and their child’s life jacket from their stateroom and proceed directly to their muster station. The Youth Staff will deliver all children to their parents muster stations according to their muster station wristbands.

Is the Online Check – In application secure?

Yes, your transaction is secured with industry-standard encryption, secure via Secure Sockets Layer (SSL), and this application is regularly monitored by third-party security audit firms, including McAfee and VeriSign.

What is the U.S Border Securty Act?

Online Check-In Advance Registration — U.S. Border Security Act

Carnival is required to provide the Department of Homeland Security with specific guest information and a final departure manifest, 60 minutes prior to the ship’s departure. To comply, you must register in advance of your cruise by going to www.carnival.com/BookedGuest. Please note that to log in or register, you will need your Carnival booking number, ship name and sail date, as well as the last name and date of birth of any one guest in the booking. To access your booking after logging in, select new cruise details followed by Online Check-In. Once you complete all information required for check-in, you will be able to print your cruise documents, including luggage tags, boarding passes and more. If you have problems using Online Check-In, please contact Carnival. Failure to provide the information before 12 AM on the day before your departure date will result in delays at embarkation and will require you to check in at the port at least 90 minutes prior to the published sailing time.

Cruise Documents

Upon completion of Online Check-In, you will be able to print your cruise documents, including luggage tags, boarding passes and more. Additionally, within Cruise Details you will be able to view your reservation, purchase shore excursions, set your dining preferences, make spa appointments, and view Frequently Asked Questions, among other things. Guests using our Fly Aweigh service can also access their flight information here.

What is the A-Pass Security System?

The A-PASS is a computerized system for tracking all persons, both guests and crew, who enter and exit the ship. Upon arrival at the ship, each guest is issued a boarding card (Sign & Sail) which they must swipe to be officially logged on to the ship. The system imbeds a full color, digital photograph together with personal database information on their boarding card. When an individual slides his or her card, a computer displays a corresponding photo with database information and merges time and date tracking information upon entry or exit. This system saves valuable time and effort for the Shipboard Security as they only have to verify the individuals’ photo and database information on the computer screen rather than having to physically match the guest with their photo ID and boarding card.

Note: This system has been implemented on all ships in our fleet.

Can my friends visit me on the ship while in port?

Carnival has implemented a “No Visitors” policy for the entire fleet. This applies to all ports of embarkation and ports of call. Guests sailing on our cruises will not be permitted to have visitors on board to see them off. We have changed this policy to improve our overall security program and enhance the onboard experience for our guests during embarkation day.

The following exception applies to this policy:

a) Wedding Guests attending a passenger’s ceremonyc/reception or guests attending any type of party/reception on board that has been previously arranged by the Bon Voyage/Wedding Services Department will follow the policies stated by this Department.

Are there restrictions on what we can bring aboard?

Yes, for more details click here

Is there a safe in each stateroom?

For our guests’ convenience and security, a safe is provided in every stateroom and is located in either the closet or a cabinet. The size varies among the fleet; approximate size: 10″(wide) x 9″(high) x 8″(deep).

On the following ships, guests must obtain a key from their room Steward. There is no charge; however, a $40 fee will be charged to their Sail & Sign Account in the event the key is lost or not returned by the last evening of the cruise: Fantasy Ecstasy.

On all other ships, the safe can be opened by using any type of card with a magnetic strip on the back, such as a credit card.

Is it safe to cruise to Mexico?

Carnival’s port of call destinations in Mexico are concentrated in highly popular tourist areas and not the outlying areas where the vast majority of the reported violence has occurred. We have not experienced any issues among our guests along the lines of the recently reported incidents.

Are there any requirements such as visas or inoculations when I visit certain ports?

As a reminder to our guests, kindly be advised that passport, visa and inoculation regulations may vary by destination and change from time to time. It is the sole responsibility of the guest to obtain and have available when necessary the appropriate valid travel and health documents such as passports, visas, vaccination certificates, etc., that are necessary for air travel, debarkation at the various ports of call and re-entry into the appropriate country of origin. We recommend that you visit your nearest consulate office or relevant web site for appropriate requirements.

Is there security on board?

Carnival puts the highest priority on the safety and security of our guests. In order to maintain that environment, we employ a high-profile, onboard uniformed security force. These personnel are onboard to make sure everyone enjoys a safe and happy “Fun Ship” cruise vacation. Carnival Cruise Lines is operating at heightened security levels throughout its fleet and is working closely with law enforcement and federal agencies to ensure the safety of our ships and ports. While we are not permitted to discuss specific elements of our security program so as not to undermine those efforts, we can assure our guests and travel partners that we are at a heightened security status and safety of our guests and crew is of paramount importance.

How does Carnival ensure the operating reliability of its fleet?

Carnival Cruise Lines announced fleetwide $300 million program to enhance operating reliability and guest comfort.

[/expandsub5] [expandsub5 title=”Will Carnival feature any itineraries to new destinations in the coming months?”]

Yes. the Carnival Spirit’s homeport is now Sydney, Australia. A vacation experience on this ship includes dining, shows, fun-filled activities and more as you sail these exciting itineraries to the Pacific Islands or New Zealand.
Click here for more details or call 1-800-764-7172

[/expandsub5] [expandsub5 title=”Is there a safe in each stateroom?”]

For our guests’ convenience and security, a safe is provided in every stateroom and is located in either the closet or a cabinet. The size varies among the fleet; approximate size: 10″(wide) x 9″(high) x 8″(deep).
On the following ships, guests must obtain a key from their room Steward. There is no charge; however, a $40 fee will be charged to their Sail & Sign Account in the event the key is lost or not returned by the last evening of the cruise: Fantasy Ecstasy.
On all other ships, the safe can be opened by using any type of card with a magnetic strip on the back, such as a credit card.

[/expandsub5] [/expand] [expand title=”What to Wear” rel=”thingstoknow”] [expandsub5 title=”What type of clothing should I wear on an excursion in a port?”]

It depends on the climate of the port. Given the warm climate and the more rustic conditions in the Caribbean and Central America, we strongly suggest that you wear light, casual clothing and comfortable, low-heeled walking shoes or sneakers. For any brief tropical showers you may encounter, you might want to bring a fold-up umbrella and a light jacket. We have placed a symbol next to the water-related excursion descriptions, for which we suggest you wear your bathing suit, cover-up and hat. Also, remember to bring sunscreen, a towel and a camera and to leave your valuables onboard, in your staterooms. For all golf excursions, collared shirts and either long pants or Bermuda-style shorts (no cut-offs, bathing suits, etc.) are required.

Given the fluctuating climate in Alaska, Canada, and New England, we strongly suggest you dress in layers – a shirt, sweater and light raincoat will do. This allows you to add or remove layers as needed. Wear comfortable, low-heeled walking shoes or sneakers, or sturdier shoes for activities such as hiking. You might want to bring a fold-up umbrella and a light jacket in your carry on.

Note: Cancellations due to weather are the determination of the tour operator only. See specific questions related to shore excursion cancellations.

[/expandsub5] [expandsub5 title=”Can you rent formal wear onboard?”]

Formal wear rentals are only available for pre-cruise orders. Formal wear rentals are not available on international sailings. Formal wear rentals are not available onboard, therefore, rentals cannot be exchanged for alternate colors or sizing. All formal wear rentals are provided by an independent contractor therefore Carnival assumes no responsibility for acts of the independent contractor.

You can pre-order formal wear rentals prior to your cruise, with Cruiseline Formal wear.

For information on styles, availability and pricing, please visit their website techspo.co or contact Cruiseline Formalwear, Mon-Fri 8:00am-12:00pm EST and 1:00pm-5:00pm EST, Toll Free Customer Service 1-800-551-5091 (U.S. and Canada), International Guests, +1 305-252-8572 or Email: [email protected]

[/expandsub5] [expandsub5 title=”What to wear?”]

Casual attire is the order of the day. We suggest shorts, sundresses, tank tops, etc. for the ladies, and for men; shorts, polo shirts, T-shirts, etc. will do. We suggest you wear rubber-soled, low heeled or flat shoes for extra traction while onboard. The use of any footwear with wheels, including but not limited, to Heelys© shoes, is prohibited on board our ships. For dining you may want to dress up a bit and/or bring along a light sports jacket or cardigan.

Most evenings we have a Cruise Casual dress code, but there are those Cruise Elegant evenings one or two nights throughout your “Fun Ship” voyage, where you will have the opportunity to showcase your more elegant attire. For those who want casual attire for dinner time, the Lido Restaurant is open nightly, and has a more relaxed theme. However, shirts and shoes/footwear (flip-flops) must be worn at all times inside the Lido Restaurant.

Both dress codes for the dining rooms are described below.

Cruise Casual Dining Dress Code: Gentlemen – Sport slacks, khakis, jeans (no cut-offs), dress shorts (long), collared sport shirts; Ladies – Casual dresses, casual skirts or pants and blouses, summer dresses, Capri pants, dress shorts, jeans (no cut-offs).

Not permitted in the dining room during the Cruise Casual dinner for ladies and gentlemen: shorts, gym shorts, basketball shorts, beach flip-flops, bathing suit attire, cut-off jeans, sleeveless shirts for men and baseball hats.

Cruise Elegant Dining Dress Code: Gentlemen – Dress slacks, dress shirts. We also suggest a sport coat. If you wish to wear suits and ties or tuxedos, by all means we invite you to do so. Ladies – Cocktail dresses, pantsuits, elegant skirts and blouses; if you‘d like to show off your evening gowns, that’s great too!

Not permitted in the dining room during the Cruise Elegant dinner for ladies and gentlemen: shorts, gym shorts, T-shirts, beach flip-flops, bathing suit attire, jeans, cut-off jeans, sleeveless shirts for men, sportswear, and baseball hats.

Special Sailings

For Canada/New England/Alaska cruises: Sweaters, lightweight jackets and raincoats are suggested. Casual clothes that can be layered easily are highly recommended. Bring a heavier sweater if you are traveling to the glaciers, along with a raincoat and umbrella, because it is often cold and windy in such areas.

For South America and Europe cruises: Comfortable shoes and a just-in-case raincoat. Bring a sweater if you are traveling to the glaciers, along with a raincoat and umbrella, because it is often cold and windy in such areas. Special note: It is essential that you wear the proper apparel when visiting the Vatican and other religious sites (no bare legs or shoulders).

[/expandsub5] [/expand]

AIRFARES

carnival Frosch Travel

TECHSPO 2014 has partnered with Frosch Travel to provide discount rates on round trip domestic and international airfares to Miami, Florida.

Click here to book your round trip airfares to Miami, Florida at Frosch Travel.

MIAMI ACCOMMODATION

carnival Embassy Suites – Miami Airport Hotel

The contracted hotel in Miami, Florida is Embassy Suites Miami Airport Hotel. We have got competitive rates for this hotel, including suite rooms, complimentary transfers from Miami Airport to Hotel, complimentary breakfast daily and transport to Port of Miami to board the TECHSPO 2014 Caribbean Cruise.

Click here to book a suite hotel room at Embassy Suites – Miami Airport Hotel.

MIAMI ATTRACTIONS

carnival Smart Destinations – Miami Attraction Passes

There is a weekend before and after the TECHSPO 2014 Cruise Conference so plenty of time if you want to stay longer in Miami, Florida and enjoy what it has to offer.

TECHSPO 2014 has partnered with Smart Destinations that offer the most affordable way to explore Miami, Florida with a ‘Go Miami’ and ‘Go Select’ attraction passes so travelers can save up to 55% on top attractions, tours, museums, and activities for one low price!

Click here to explore the available Miami Attraction Passes offered by Smart Destinations.

TRAVEL INSURANCE

carnival SquareMouth

TECHSPO 2014 recommends attendees book personal travel insurance through SquareMouth a leading Travel Insurance Comparison site.

Click here to get instant free quotes for Travel Insurance at SquareMouth.

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